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About the Business
Business owner information
Holly C.
Guests of the Inn can choose to stay in any one of four beautifully restored Victorian mansions and two carriage houses. Breakfast, parking, WiFi, shuttle service to/from The Inn within five miles, PressReader, welcome cookie & water, and Shinola bicycle use is all complimentary. Each one of the 40 magnificent guestrooms is unique in their floor plan, features, furnishings, fabrics, fixtures, artwork and color scheme. All rooms feature private bathroom, coffee and tea services, luxury bath amenities and more.
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Recommended Reviews
Overall rating
87 reviews
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1 star
- Mr L.Oxford, Oxford, MI01Mar 4, 2024
Booked two rooms for two nights via hotels.com 11 months in advance for the '24 NFL draft. 2 months before the event, Inn on Ferry Street CANCELLED our reservation due to 'OVERBOOKING'. Called reservations, they said hotels.com cancelled, hotels.com blamed them, either way Inn on Ferry should have honored our reservation - booked 11 months early, really??
The place looks beautiful and we were looking forward to it. they think more about money than honoring a reservation...
Mr. LeeHelpful 0Thanks 0Love this 0Oh no 0 - Jul 27, 2022
I stayed at the Roehm house last week while attending an Elton John concert in Detroit. Let me tell you The Inn on Ferry Street is gorgeous. There are five homes including a Carriage House that are gorgeous! They were built in the 1800s by Detroits affluent. Each house has several rooms with en suite bathrooms. There are many architecturally pleasing designs with each home. There are turrets, covered porches, beveled glass, etc.
The beds and pillows were very comfortable. While there I found out they just recently reopened after being closed during the pandemic. Many places list it as closed so we brought it to the attention of the desk clerk and hopefully they will get it updated.Helpful 1Thanks 0Love this 1Oh no 0 - Scott Z.Chelsea, Manhattan, NY053Oct 4, 2023
Such a sweet place to crash in Detroit. Walking distance to museums, great food and pleasant strolls. Delicious fresh breakfast, easy wi-fi, delightful staff and old time radios in the common areas playing John Coltrane. Can't recommend highly enough!
Helpful 0Thanks 0Love this 0Oh no 0 - Marion D.Los Gatos, CA1102Nov 8, 2023
Had a fun short stay in the Carriage House at the Inn on Ferry Street. Was in town for a wedding and the whole wedding party stayed on the property. The staff was very friendly and helpful. Breakfast was fresh and varied. And the hotel was within walking distance of the DIA, the wedding venue, the Amtrak station, shopping and other fun venues. Didn't ride the bikes that were available - that's something for our next visit!
Helpful 0Thanks 0Love this 0Oh no 0 - Georgia S.Detroit, MI01Aug 28, 2023
Is this hotel still in business? Emails and chats go unanswered. Phone calls are never answered or called back. Outstanding invoices to vendors are unpaid.
Helpful 0Thanks 0Love this 0Oh no 0 - 122619335758Apr 6, 2018
The Inn on Ferry Street is so charming! The Victorian homes are beautiful restored and maintained. When I was looking on pictures online, I was worried that it'd be musty or antiquated, but it wasn't at all.
The room was clean and I felt like it was just the right size. It was a nice touch to have boxed water and Avalon cookies waiting. Although our room went right out to the "living room," it was surprisingly quiet.
The included breakfast is also great! Good options - even for GF, vegetarians.
I also appreciated the location; it wasn't too far from all the hot spots.
Highly recommend staying here in DET!
97/365Helpful 20Thanks 0Love this 18Oh no 0 - Aug 29, 2017
Beautifully renovated Victorian homes designed into a 5 house Bed and Breakfast, each house has 4 to five rooms.
I had made reservations 4 months in advance and was super excited to stay at this Bed and Breakfast. It was perfect for my needs: free shuttle service within a five mile range, near downtown Detroit and convenient to my mom and siblings.
We arrived at 1:00 am and checking in was a disaster, it was a total miss communications and miss understanding between myself and the Inn on Ferry Street clerk who had made my reservations.
Because of this we ended up having to pay for extra night which we had not planned for. After going back and forth with various management personnel explaining our side of the story we let them work their magic to provide us with better customer service.
Thank you Mary Liz, Christine, Brent, Stephanie, Holly and all the folks involved we totally loved our suite. This had to be one of the best rooms on the property. This suite was a mini apartment. We had a huge bedroom, deluxe queen bed, two night stands, TV and a Chest of Drawer. From the bedroom we could walk out onto a beautiful private deck complete with patio furniture. The bathroom was large and the living room space was so comfortable to sit and socialize in complete with a desk, sofa, ottoman and easy chair. We loved everything about the suite.
The Inn provides a continental breakfast: coffee, tea, juice, boiled eggs, scrambled eggs, and a quiche. Fresh fruit: strawberries, raspberries, blueberries, blackberries, cantaloupe and watermelon. Cold cereal and waffles if you should want to make them, toast and pastries. Don't let me forget to mention the anytime you need them free Shuttle service. All the drivers we used were very nice and helpful and the vans were in excellent condition.
The suite was amazing, the breakfast and shuttle service was fantastic and we look forward to future reservations with The Inn on Ferry Street.Helpful 73Thanks 0Love this 62Oh no 0Business owner information
Holly C.
Sep 7, 2017
Thank you Ali, we are so glad you enjoyed your stay with us! We appreciate your kind review and hope you can join us again soon!
- Diane S.Arlington, VA06Oct 8, 2022
Pre-covid visit. A bit of a mixed bag, given high expectations. The Inn gets very high marks for being a set of beautiful old buildings nicely restored, in a great location, at a fair price, and with a lovely parlor for relaxing and breakfast. The breakfast was excellent - nice variety of options, all high quality.
Our room was just ok. I suspect there are nicer ones, but they don't let you pick your room or provide much info on the differences among them. There was a dead bug on the window sill (in February) and a dead bird right outside the window in plain view of anyone using or cleaning the room. Trim needed attention and repainting. The curtains don't fully cover the windows, so room could not be darkened for sleeping. The heat, when on, made a loud rattling noise. The bedding was old and needed to be replaced. Sheets were rough and blanket old with lots of pills and pulls. Pillow was hard. Not the most comfie sleeping experience. Coffee maker in room didn't heat properly. Bathroom fine, but nothing special. Tile needs a deep clean. In general, the decor in our room and Pung's house was ok, but not as authentic, attractive, or as high quality as the public areas in the main house. Perhaps a glitch, but our room did not get cleaned between our first and second nights, despite placing the "please service now" sign out while away from noon to 6 pm.
Staff were also a mixed bag. Seemed many were new to the inn and hospitality in general. Not a lot of warm welcoming. Breakfast staff were friendly and efficient. The shuttle driver was very nice and provided a great service. But we reserved it for 6:40 to get to a 7:00 dinner and they had taken another job too soon before our time so was 20+minutes late, so we couldn't wait any longer and had to take an Uber. When we returned at 10:30 pm on a cold Saturday night, hoping for some hot tea in the parlor, the desk clerk admonished us that we weren't allowed there at that hour, despite the food/drink service being fully set up.
We wanted to love this place, and it is special in many ways, but were a little disappointed. We forgive and embrace the idiosyncrasies of charming old houses, such as thin walls and creaks, but not the easy maintenance and upgrade items described here. Would give it another try on our next trip to Detroit if we could get assurances of a better room experience.Helpful 2Thanks 0Love this 0Oh no 0 - Nov 14, 2020
Hidden gem in the city, the Inn on Ferry is quite the experience. I am finally getting around to my hotel/Inn reviews of my most favorite places to stay in Michigan and the Inn on Ferry is at the top of my list. Pre-Covid, we spent a great deal of time in the city. We love to eat, we love to drink, we love to hop around the amazing city of Detroit. One of our most favorite things to do on the weekend is stay in a hotel and uber/walk around experiencing the city. The Inn on Ferry has to be one of our favorite places. We do want to keep it a secret, but of course we want to share our special finds with others, so people can enjoy the simple pleasures in life. The Inn comprises several old Victorian homes which have been refurbished into guest rooms. The architecture and design of the Inn is spectacular. We loved our stay and enjoyed our morning eating the delicious breakfast prepared perfectly. We are looking forward to another stay in our future. If you are lucky enough to make a reservation, don't hesitate to book. The rooms go very quickly.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Holly C.
Nov 15, 2020
Thank you for sharing your experience MJ. We certainly miss hearing about Guest experiences while we have been closed and are so glad you have enjoyed staying with us! We look forward to reopening and welcoming you back in the future.
- May 18, 2019
Terrific location - very close to the Detroit Institute for the Arts (which is a must-see if you stay here). Beautiful houses converted to hotel rooms, all with their own bath. The breakfast options were plentiful - and slightly different each day, so there's variety along with all the standards. We didn't happen to need to use their shuttle service, but it's a great amenity. Friendly people working in the main house, and our room in the Roehm House was quiet and comfy. This place was just what we were looking for.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Holly C.
May 28, 2019
Thank you for sharing your experience John K! We are so glad that you enjoyed your stay with us!
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