Updates From This Business
Valentine's Day Specials!
Love is in the air, and we're standing by to help!… read more
Order Your March Treat Box!
Our Baker's Choice treat boxes will be shipping next… read more
Valentine's Specials
We're offering 2 special Valentine's Day Packages,… read more
January SOLD OUT - Order NOW For February
Our January Treat Boxes sold out in record time!… read more
Introducing Monthly Treat Boxes!
Each month, our bakers will be given carte blanche… read more
We Appreciate You...Grab Your Coupon Code!
We truly appreciate your business and loyalty during… read more
The Dads in Your Life DESERVE a COOL CAKE!
Father’s Day is approaching! He deserves a very cool… read more
Show Mom some Love Even When Social Distancing!
Have one of our Mother's Day cakes delivered to Mom!… read more
It's April...Don't Forget to order YOur Cake!
Hello ISC family! You might not be able to have an… read more
We are OPEN and DELIVERING!
Hey Imagine Cake Studio Family, We are open and… read more
Our Spring/Easter sale is LIVE
We now have the cutest Spring and Easter products in… read more
We Have a Special Voucher for You!
We at Imagine Cake Studio appreciate your business,… read more
Time is Running Out!
Get your Valentine's Day treat orders in! Time is… read more
A Cake for National Association of Manufacturers!
We would like to thank the National Association of… read more
LOVE is in the Air!
Love is in the air, and we're ready. Are you? Head… read more
Time to Order Your January Cake/Cupcakes!
Frozen movie cakes are still a hit! Our January… read more
Our Winter/Holiday Cake Sale is Here!
From now throughout January...15% off of select,… read more
A Willard Wedding....
We are always so honored to provide a gorgeous cake… read more
Menu
Highlights from the Business
Locally owned & operated
Certified professionals
Gluten-free friendly
Vegan friendly
Minority-owned & operated
Mobile services
Review Highlights
“The pricing was extremely reasonable and she even found us a cake stand and ensured delivery was seamless.” in 5 reviews
“After speaking with Ron on the phone, he reassured me that he would be able to do exactly what I was looking for and was able to do it within my budget!” in 7 reviews
“They executed the design I found on Pinterest perfectly, and the cake was THE BEST I have had, maybe ever?!” in 4 reviews
Location & Hours
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Amenities and More
About the Business
Business owner information
Ronald P.
We are a bakery that specializes in custom, tailor-made cakes, uniquely created for our clients! Talk to us about your dietary restrictions or allergies, and we'll make the perfect cake for you. There is no design or flavor profile that we are afraid to take on for our customers. Additionally, although cakes are our specialty, we are pleased to have on staff fully trained bakers who can provide exquisite pastries, cookies, brownies, and other treats to compliment with your cake order!
Ask the Community
Q:
Does anybody know the location for this place?
A:
Their pick up location is 4801 Georgia Ave NW, Washington DC. But we had it delivered. Well worth the nominal fee to ensure the cake made it to the party intact. Delivery was timely and hugely helpful on a busy party day.
Susan B.6 years ago 3 people found this helpful
Recommended Reviews
Overall rating
99 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Jessica B.Washington, DC013Mar 24, 2024
Thank you for making my daughter's custom Hello Kitty cake. It was exactly as she imagined! Not only was it beautiful, but it was delicious as well. I highly recommend your business.
Helpful 0Thanks 0Love this 0Oh no 0 - John G.Rittenhouse Square, Philadelphia, PA081Dec 14, 2023
Holy S***!!!!
This cake shop is phenomenal!!!
We purchased a cake for our daughter's first birthday and they absolutely knocked it out of the park!!
A kid's first birthday is obviously stressful for parents, but Imagine Cake Studio made it seamless!
Delivery was on time and perfect, the cake was perfectly crafted and delicious.
HIGHLY RECOMMEND!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Lisa J.
Dec 15, 2023
We are SO glad to have been a part of your event! Thank you for the review!
- Kaylee L.Las Colinas, Irving, TX021Mar 10, 2024
I ordered a cake via email with this company, sent over an inspo picture and they dominated! My order came out amazing and delivery was great! Overall about 4 weeks of communicating back and forth which they successfully handled perfectly! I would recommend this company to anyone in DC!
Helpful 0Thanks 0Love this 0Oh no 0 - Ben H.Washington, DC1281Jan 29, 2024
Wonderful cake! Very quick response to my web inquiry. Lisa offered a few options to match the theme I proposed. Cake was ready at the time requested. Pickup location was on my block, I understand others might find it offputting to pick up from a corner store but I shop there occasionally anywausI recommend this business!
Helpful 1Thanks 1Love this 0Oh no 0 - Terry B.Northwest Washington, Washington, DC1271Jun 9, 2023Updated review
The management constantly tries to verify the cake done, by saying it was our fault, it is disappointing as a simple comprehensive email or apology for the disaster this played would have sufficed for us to remove this comment completely. But all we got is no answers on the phone, not even a name for a person to address.
Disappointing in the whole handling of this situation.
We asked for gold flowers and a marble looking design but the result was a disaster and a low quality. When contacting you we would have expected the end result would be up to the level.
Disappointed in the level of communication as well.Helpful 1Thanks 1Love this 1Oh no 1Business owner information
Lisa J.
Jun 9, 2023
We are sorry for your disappointment, but your review is not accurate. First of all, more time was spent communicating with your group in the weeks leading up to your event than all of our other clients combined. You sent multiple emails, with conflicting information, changing the requirements multiple times. Yet we worked with you via email and phone to narrow down your choices. Additionally, the picture you are posting as what you ordered was not the final agreed upon design. The delivery was made with it being accepted with no comments of dissatisfacation - as we would have addressed your concerns on the spot.
Jun 7, 2023Previous reviewWe had a very bad experience with imagine cake studio. Minimal communication and no answer. We asked for a designed cake, they claimed they could do it but the result was bad to the degree we did not even show the cake.
The only reason I am writing this review is because we tried to understand what happened but no one answered us.
The cake costed 231usd.
Please check pictures for reference. - Jul 20, 2022
The cake was good - its just a couple of things that wouldn't make me use this company again.
1. Everything was done via email and or digital - I dont believe they have a physical location you can go to (correct me if I'm wrong ) and the site was a little confusing too.
2.I called the number that was attached to the site and contact information SEVERAL TIMES and even left SEVERAL VOICEMAILS and wasn't given a call back nor emailed when I left my information for updates on my order and or just for FAQ's I had.
3.The pick-up location is hella sketchy, and honestly quite confusing. I'm from DC so I knew the pick-up area pretty well but its not ideal for customers to find if they are not from the area.
4. I requested a cake where money can be pulled from it - and when I picked it up the cake was leaning and the money part was slowly falling apart. Unfortunately since the pickup location wasn't where any of the bakers designed/baked the cake I couldn't get it fixed in time for the dinner later that day . By the time it was actually needed for presentation to sing HBD the cake was falling apart- thank god for the restaurant having a pastry chef on deck, they fixed it as much as possible BUT still the structure was NOT GOOD FROM THE START.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Lisa J.
Jul 22, 2022
Hi Tina, thank you for your feedback and review. We sincerely apologize for the dissatisfaction of your overall experience. We're a little surprised at the timing of the review, as your order was filled in April of this year, but we always appreciate feedback and an opportunity to address concerns.
Yes, our business model is communication largely over email, as we are a very small business with limited staff for customer service, and we find this to be the most efficient method. In reviewing our e-mail communiques with you, none indicated that you desired a call back, which is why a call was not made. Your inquiry two days before delivery looking for a status update was answered within a couple of hours.
Our pick-up partner location, a convenience store named Kwikstop DC, is located in the Petworth neighborhood, and while somewhat unconventional, we have partnered with them to facilitate pickups, as we work out of space that doesn't permit non-employees on site.
As for the structure of the cake, we absolutely apologize for this issue. That is not something we ever want to happen. We do our very best to ensure corrections/repairs if contacted at the time, and if you attempted to call that day and it was unanswered, again, we do apologize.
Again, we appreciate the feedback, and should you be willing to give us another chance in the future, would be happy to offer you a 15% discount and free delivery within the DC area. - Krysta S.Collingswood, NJ0118May 24, 2023
Imagine Cake Studio was very prompt in their communications and had extremely fair prices compared to competitors. The cake was absolutely delicious (vanilla cake and icing plus chocolate ganache in the center) and the company was very quick to correct an issue that occurred during cake cooling process. We will be using this business in the future.
Helpful 1Thanks 0Love this 2Oh no 0 - Izzi R.Herndon, VA1542Jun 4, 2023
The most epic cake business ever!!! We ordered a cake for our sons 4th birthday. And I figured a cake for 40 people would be a two tier. And it was more like 2 floors! A ginormous, delicious, amazingly designed cake was delivered to me a whole hour ahead of schedule. The response time was great. The delivery rep gave me amazing instructions and sent an image of how it should have been set up. And it was perfect. And I received SO MANY compliments on the look and taste of the cake. Even the parents with the kids at another birthday said the cake was gorgeous! Thank you to Lisa and the entire team!!
Helpful 0Thanks 0Love this 0Oh no 0 - Kelley Nicole W.Washington, DC2458May 11, 2023
The folks at Imagine Cake Studio are nothing short than amazing. I reached out last minute requesting a rather detailed custom cake, and Lisa said, "no problem." They also offered a discount and free delivery to help me meet my budget.
Lisa made the process so simple. I just sent over a picture of what we wanted the cake to look like, shared our flavor preferences, and provided the delivery address. I showed up at the event space and the cake was delivered, looking just like the picture.
I'll be reaching out to the Studio for future events!Helpful 0Thanks 1Love this 3Oh no 0