Image360 Central Tucson
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Graphic design
Vehicle wrapping application
Signmaking
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- Jennie S.Tucson, AZ03214Apr 27, 2015
Doing business with Signs Now is like doing business with your friends. Friends that have your back and that you can trust implicitly. Our business needs go way beyond your typical sign needs. Signs Now has built us everything from self-standing hockey players to a custom Cadillac complete with light up fins!
Their team is outstanding and they really passionately rise to a challenge....every time! They have ALWAYS delivered beyond my expectations. Do not hesitate to give them an opportunity.........you won't be disappointed!Helpful 0Thanks 0Love this 1Oh no 0 - Wayne D.Tucson, AZ38248May 30, 2014
If you have read any of my other reviews, you know I am deeply pleased when a business understands the importance of Customer Service. What I may not have previously shared is how important I find it to support local businesses. I am very proud to be able to write this review for Signs Now here in Tucson, AZ.
I dropped in around lunch time on Tuesday and was greeted courteously and professionally. Edye was very patient as she listened to me as I provided the details about the poster I needed. I explained to her that the previous poster was purchased at SIgns Now and then taken to another store to be trimmed to fit a specific frame and then mounted on 1/4" backing. The first thing she made clear is she wanted to save us time and money and see about printing the poster directly to 3/16 Foamcore.
She was committed to making sure my request was understood and the best options provided for my project. We looked at different types of material on which to print the poster, discussing the details about displaying the poster and finally settled on Foamcore (her original suggestion). She asked about the image file that will be submitted and then proceed to provide clarity regarding the details of a suitable image file. We discussed the size of the poster and type of the file needed. Edye suggested I email the file for them to review and advised they would give direction for how to adjust the file if it was not suitable.
I adjusted the file according to our conversation and emailed the file Wednesday morning. The design was very simple (mostly text on a white background) and she responded quickly that the file was suitable to create the desired project results. She set the expectation that the product would be ready for pick up on Friday (today - 5/29/2014). My expectation this morning was fulfilled as my phone rang just before 10:00 AM and I was told advised the product was ready.
I drove over and when I walked in, I was greeted by both of the employees who were at the counter and then asked my company name so they could retrieve my order. The poster is perfect and exactly what I was told I would get. A few minutes after I was shown the poster, Edye came into the lobby and said hello, addressing me by name (World Class Customer Service). We spoke for a moment, I paid for my product, and then left there knowing that I would do two things. (1) Use Signs Now for all my future poster projects and (2) Post a positive review on Yelp with a link to my Facebook account. I was absolutely amazed to find they had only 1 review on Yelp, and that it was from 2.5 years ago.
It was not until I found Signs Now on Yelp and read the "From The Business" section that I discovered that Edye is the Owner. On their Yelp profile, Edye's profile reads " It is my practice to be impeccable with my word, to be kind, and to always do my best", and I must say she nailed it and so did her team.
A+ marks across the board for Customer Service, Product Delivery, Price, and Integrity.Helpful 0Thanks 0Love this 0Oh no 0 - Steve W.Tucson, AZ848377Apr 7, 2017
Right when I thought customer service was dead I stepped into Signs now and met Crystal. Wow a staff that cares. So refreshing. I highly recommend and will absolutely use any chance I get. Got to reward a local business that gets it.
Helpful 0Thanks 0Love this 0Oh no 0 - Jennifer P.Tucson, AZ650254Dec 20, 2011First to Review
We just opened our own business and Chris at Signs Now made our sign for us. It's beautiful and just what we hoped it would be! Plus the pricing here is the best in town! Thank you for the wonderful sign and we look forward to doing business with you in the future!
-Jennifer P. co-owner of Jade Star AcupunctureHelpful 0Thanks 0Love this 0Oh no 0 - John D.Jefferson Park, Tucson, AZ111537Feb 25, 2015
I came here looking to have three windows done in a vinyl wrap. So far it has been three weeks of emails back and forth to get the design right. Hopefully it doesn't take this long to get them installed!
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