i-Tech Support

I tech is a professional, solid, dependable, IT company that delivers excellent customer service. The team goes above and beyond to keep our infrastructure efficient and up to date. Our company's setup is very unique and the team at ITech are always willing and available to us for any assistance that we may need. We have had a few system challenges that affected our daily operation, and the I Tech team jumped right in and did not stop until we had a resolution and were up and running again...they have worked around the clock to assist us. They truly do whatever it takes to get the job done. From the Owner to the Engineers to their Help Desk team...all of them have a positive attitude and the tenacity to do their job well and exceed the customer's expectations.
I Tech is a growing business that will continue to do well because they see every customer as their #1 priority.
I tech has been instrumental in our business and we are very happy to partner with them.
If you are looking for an IT company that is professional and consistently demonstrates knowledge and care for the customer's needs... then I Tech is your IT solution!!!!

I had a miserable experience with this company. My boss and I almost lost jobs over a project where i-Tech promised features to our CEO and CFO on a Cisco phone system. They did not clearly distinguish between features we had purchased, features that required additional investment and features that were promised in future releases. User training was included in our package. The trainer was condescending toward those of us who purchased the system and our end users. Employee turnover at I-Tech was high and documentation sparse. We had to explain the phone system when we opened tickets. It was inefficient to use our support contract.

There must be better Cisco phone vendors in the area.

This company was wonderful in helping us move our office and set up our entire computer systems. We were fortunate that we were able to have an annual contract with them to oversee our IT as well. Great customer service came quickly and efficiently whenever there was a problem and resolved right away. Would definitely work with them again.