Hyatt Regency Houston

Had booked a room in advance at the Magnolia - arrived there and they said they don't have a room for me and sent me to the Hyatt (go read my fun review about the Magnolia!!!!)

I arrived at the Hyatt at 11:40pm exhausted from travels and getting kicked from the Magnolia. Feeling utterly defeated I walked up to Amadi who greeted me with a huge smile and a warm welcome. He quickly checked me in and reassured me that all would be well a the Hyatt. The hotel itself was beautiful, great colors, and best of all they don't kick out guests.

Check in was quick and easy and I had a great room. It was super quiet. Bed was firm and room and bathroom were bright and clean. Good view from my window too.

Upon departure the front desk people greeted me with a smile and wished me a great day. Waiting for my car to come and the people on the door helped me with my luggage and offered me a cold bottle of water. Everyone at the Hyatt was sweet and kind. Really great experience !!

Stayed on the 28th floor (of 30) with a high floor double bed room. This room looked a lot better online, but it was a cozy room!

There's about 8 elevators for the hotel. You need a key card to access the hotel room floors.

There's a pool & gym. Apparently, the spindletop rooftop is closed

The Lobbibar was cool. DIdn't open until 4, food here ends at 11p or 12p

There's an einstein bagels place that is open for breakfast and into the evening, and SHULAS is attached which is a steak / upscale restaurant. Shula was closed on Sunday and it closes mid day (between lunch & dinner)

RIght out of Einstein's is a door to get into the tunnels below the city. Super clean area, a ton of "hidden" restaurants, eateries and other little businesses. Lit up like a city down there. The tunnels do close overnight however

Housekeeping came by everyday actually. To refresh the linen and bath items and remove trash

You can control your own temperature. Cable and local channels are just fine! You can also cast your equipment to the tv. Just be sure to download the hyatt mobile app to do so

You can also check in using the app. They will provide you with your room number and you can use an electronic room key

Bed was nice. Not too hard or too soft. the only disgusting thing I would say is, pulling back the blanket and it looks like "black mold" spots. GROSSSS. Picture has been attached. Thankfully tho, the two flat sheets that surrounded the comforter were clean and I never physically came in contact with the actual comforter

Nice blackout curtains

This was generally a nice stay.

Check out time is 12pm CST

It's 11pm. I'm up. I can hear shouting from the lobby or pool from my room on the 21st floor. My room phone has been ringing tonight, three times since 9pm. There are signs everywhere about "quiet time" from 10-6, but not enforced at all. It's constantly party time.

Lobby is amazing, staff are friendly, elevators can take a while, rooms are nice, pillows suck. This hotel has a great location, but is overrun with schmucks out with the company AmEx.

I had an awesome stay, disregard my prior review, it was for the wrong hotel. The Hyatt Regency Downtown is a fantastic location. The views and location are great and they have excellent service here. The staff were super friendly.

The breakfast was excellent, with fresh fruit, omelettes to order and a nice breakfast buffet. The gym was very good and the hotel rooms were very spacious. I really enjoyed my stay here!

Great location, easy access to work and play. The hotel is massive but a little dated. The rooms were clean, the beds were comfortable and they space with pretty decently sized. There's a few food options in the lobby and they have room service too. Lots of conventions and conferences are held here and there was one the week we stayed but was not a hinderance at all. The space is well played out and they had mutupple elevators running very efficiently. There's is a well equipped gym in the basement and an outdoor pool that looks out to downtown. It's easy to get car service if needed and the public bus is just a block away.

WILL DEFINITELY BE BACK!!
The whole stay was amazing. Everything from the bar to the rooms and the food! The showers, top notch with the water pressure! And the Vallet ppl were super quick!! Thank you!

I am very disappointed with our recent hotel stay . Upon checking in we noticed that this location had been recently renovated. When had reservations for weekend needless to say our stay was extremely unpleasant. Out of our two day stay we only got maybe 6 hours of sleep due to the room temperature
and bed being hard like a brick. I called the front desk to ask for another room only to find out that all the rooms had the same issues. I think that the staff could have tried to do more to make our stay more comfortable but nothing was done to fix the problem. The hotel was beautiful however it needs more than beauty to satisfy your guest.

It was so sad walking into the once beautiful classy Hyatt Regency Houston downtown. The entrance has changed - you walk into a haggard fluorescent lit entrance with no valets in site. Giant ads plastered on the front doors humongous ads on the upper floors and worst of all ads covering the windows of the indoor elevators. The spindle top and elegant Window Box Restaurant closed. The cool sunken bar was leveled and looks like an airport bar! what in the world has happened!!!!

We stayed for 2 nights while visiting our new grandson. The hotel was clean and welcoming. Our room was spacious and clean. They do allow dogs, but the $75 pet fee is quite steep. The breakfast was enjoyable and had both hot and cold choices. I wish they had a better GF selection, but the fruit and eggs were fine. The bar/food counter could use a little help as the concierge was the only one making the food/serving drinks and checking people in. We did enjoy our stay and would stay again.

Newly renovated hotel w| comfortable rooms!

I ended up staying here while in Houston because of Hurricane Ida and some times recently. I love the renovation of the hotel, very modern + cozy. Customer service was great! This hotel is located downtown so super close to things in that area.

I've been at the hotel before and everything was great, including the customer service and amenities. But, does anyone know how to reserve a seat or two at the restaurant (Spindletop) without staying at the hotel?