Hazelden Betty Ford Foundation
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Samantha M.
Hazelden Betty Ford Foundation offers a wide array of evidence based alcohol and drug treatment programs and services for adults and youth including both outpatient and residential programs, specialized rehab programs for men, women, adolescents, young adults, health care professionals and lawyers. Our mental health professionals are skilled at helping patients with co-occurring disorders (issues in addition to addiction, such as depression, anxiety, and eating disorders) - a service that sets Hazelden Betty Ford Foundation apart from other alcohol and drug treatment centers. California locations include Rancho Mirage, West Los Angeles and San Diego. Services Include: - Inpatient treatment - Intensive Outpatient - Detoxification - Assessment Services - Mental Health Center - Recovery Management/ Continuing Care - Social Community Most insurances accepted and phone lines are open 24 hours a day. We are here for you, reach out today.
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Ask the Community
Q:
What I'd the family call contact number for us to call our loved ones in the center city hazelden Betty Ford campus?
A:
Hi, Brian. Our main switchboard is available 24/7 at 1-866-831-5700. To ensure the confidentiality of our patients, Hazelden Betty Ford switchboard operators are prohibited from confirming or denying a patient's presence at one of our facilities… more
Sam M., Business Customer ServiceÂ6 years ago
Recommended Reviews
Overall rating
6 reviews
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1 star
- Benji K.MN, MN02May 31, 2023
I saw so many celebrities let me name a few. Pete Davidson, Ice spice, wiz khalifa, and David dobrik. The 50 grand is worth it because I got so many autographs!
Helpful 0Thanks 0Love this 0Oh no 1 - Katie K.San Francisco, CA078Oct 22, 2022
Beautiful facility. However for 50 grand..... the schedule is horrible. The checkin process takes advantage of you while still under the influence. You can't meet with your "counselor" for the first few days of a 28 day program. Leisure time during the day is over 5 hours of down time. Everything is peer lead AND if it's not your counselor has been in "recovery" for about 2 years. Early recovery is up to 5 years?!?! So you are having counselors who have only been "clean" for 2 years try to undo decades of use. AND your second week there you finally get a schedule explain the point of going to classes 2x over 3 to 4 weeks? Bottom line malfeasance.
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Sam M.
Nov 7, 2022
Thank you for sharing your concerns, Katie. The Hazelden Betty Ford Foundation does not comment on any particular patient’s experience, or acknowledge whether or not someone is or has ever been a patient at one of our facilities. We encourage and take seriously any and all feedback, grievances, and complaints voiced by patients, parents, legal representatives, guardians or other concerned persons in a patient’s life. Please reach out if you would like to lodge a formal complaint.
- Tyler D.Orlando, FL2897127Jun 30, 2022
Hazelden Betty Ford is an an absolutely AMAZING place!! The counselors, nurses, and staff are incredibly compassionate and kind. I went to a treatment facility several months prior and found it less than helpful - Hazelden Betty Ford take a more scientific and therapeutic approach in helping you understand the science behind WHY addiction happens and how it influence and can control your decisions and thoughts. This was substantially more helpful to me than simply taking an approach of "You MUST have some unresolved trauma you haven't worked through". That's not to say they don't help you with that - there are a multitude of services to utilize to help you get the best treatment possible while there. The step-down method is also incredibly helpful - putting more distance between your life and your substance of choice to help acclimate into your life. The other facility I attended only offered the residential treatment, and then an "out-patient" approach where you had to live on campus and couldn't seek any outside employment. I don't understand how that's supposed to help you navigate being reintroduced into your actual daily life.
The only reason for my four star rating, and my subsequent advice, is that I attended during the height of COVID and the Omicron variant. Toward the end of my residential treatment and before transitioning to day treatment, I became very I'll and brought it up to the nurses (whom I really bonded with and appreciated), and was told it was just anxiety. I'm not a person who feels ill easily, so I persisted in claiming it was something more than that. After several days, I pleaded with the nurses in the medical area to test me for COVID and, when I tested negative, was sent away. Of all people, it was our unit's housekeeper (who was AMAZING and very caring), who brought me back to the medical area to insist upon further examination. The doctor finally saw me, listened to my lungs, and sent me to urgent care nearby. I was diagnosed with extensive bacterial pneumonia of my entire right lung (not just scattered pockets of it as is more typical). All of this to say, with treatment or physical health, you need to advocate for yourself, and this was the only negative experience (albeit a pretty major health failure - especially in times of rising COVID outbreaks) I had during my entire stay.
If you are struggling to maintain a healthy life free from substance abuse, Hazelden Betty Ford has my utmost respect and recommendation. It's truly one-of-a-kind and caring program with incredible treatment staff.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Sam M.
Jul 6, 2022
Tyler, thank you for taking the time to leave a thorough review.
- Oct 1, 2019
Yes it's expensive, and yes it's intense. But seriously, if you need help and you feel like it's unbearable to live how you're living, then this place is a Godsend. They will work with you with insurance, just talk to the right people.
You get out of treatment what you put in. When I went to center city I was so relieved to finally get the help I needed for a while. The staff was amazing, and I met some incredible people. I did end up relapsing when I returned home, but that was because of me. And you know what? Hazelden was SO quick to get me back into the program; this may just be for the money. Maybe. But the way I was treated by the staff...ALL of the staff, even the ones answering the phones says otherwise. These people do want you to recover. So don't go here if you aren't serious.Helpful 3Thanks 1Love this 0Oh no 0Business owner information
Sam M.
Oct 11, 2019
Thanks for taking the time to leave your comments, Rosie.
- Ace J.Corpus Christi, TX4816Sep 21, 2017First to Review
This is a really nice place. My experience in the Tiebout unit was life changing. The thing to know about any treatment facility is that THEY ARE NOT GOING TO CURE YOU! It's up to you to show up to the groups, be honest, be open, and participate. I saw guys just skip group, sit outside and smoke cigs, lay in bed all day, and then they wonder why they relapse a week after they get home.
The biggest things to take away from treatment is it shows you that you can bond with other people without drugs or alcohol. It'll give you a good month of sobriety to give you some momentum once you go back home. But if you go home and dont do the things they suggested, you'll likely go right back to what got you in trouble in the first place.
Honestly i would suggest going to AA or NA first before going to treatment. But if things are absolutely out of control and your insurance will cover the cost, go here. Hazelden is a good place.Helpful 4Thanks 0Love this 0Oh no 0Business owner information
Sam M.
Dec 21, 2017
Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.
- Tj H.Chicago, IL246114Dec 26, 2018
This place helped save my life. If your sick and tired of being sick and tired and you are ready for help, please make the call! It is the hardest thing I've ever had to do in my life but I thank god every day that I went here and changed my life!! IMO the Tiebout unit is the beat!!
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Sam M.
Nov 22, 2019
Thanks for the review, TJ.