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About the Business
Experience exceptional care and convenience at Hartford HealthCare-GoHealth Urgent Care located at 40 Fenn Rd. We offer personalized treatment, transparent costs and a dedicated team of providers equipped with advanced technology. From common illnesses to minor injuries and pediatric needs, we provide care for the whole family. This Norwich urgent care in Newington, Connecticut has evening, weekend and holiday hours, and access to the Hartford HealthCare network. We're here for you when you need us. Save your spot online or simply walk in for prompt attention.
Location & Hours
Newington, CT 06111
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Overall rating
7 reviews
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1 star
Barry D.Hartford, CT01Oct 29, 2018Absolute joke. Took my wife for care and they told her to go to the ER. She came with a pain in her stomach and did not offer any care.
Could have done a X-ray but the AP-RN decided too difficult to diagnose.
This facility should be okay if you have a paper cut.
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GoHealth C.
Oct 29, 2018
We're sorry to hear your feedback and would like to learn more. Could you please send us an email to WeCare@GoHealthUC.com with your full name, phone number, and the center where your concern took place so that we can have a manager reach out to you? Thank you.
- Kirsten G.West Hartford, CT053Jul 12, 2021
We were refused care since we didn't have a mask. There was a sign on the door that said one would be provided if we didn't have one. The "nurse" proceeded to take the sign off the door and told us we needed masks in order to receive care. And they weren't nice or caring or heroic in their attitudes. We were refused medical care, I'm pretty sure that's against the law...
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Customer S.
Jul 13, 2021
Hi, Kirsten. According to your review, it seems our team has room for improvement. Seeing as our goal is to create an exceptional urgent care experience, your feedback is extremely helpful. To better assist you, please email WeCare@GoHealthUC.com with your full name, phone number, and the location of your visit. Know that we are dedicated to exceeding expectations and will work tirelessly to ensure your next visit is exceptional. Your feedback is an integral part of our improvement.
Russell G.New Britain, CT208Feb 23, 2020I went here for an ankle issue I was having. I was in and out in about an hour and a half which included an X-ray and leaving with a prescription.
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Customer S.
Feb 25, 2020
Thank you very much, Russell! We're glad we could help.
Mitzi B.Newington, CT61411Dec 28, 2018Best urgent care ever. Not only is the facility new, but everyone from the front desk check in to the medical assistants to the doctor are so very friendly yet professional. Also, their medical expertise is like no other. Highly recommend. There are other locations, too.
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GoHealth C.
Dec 29, 2018
Thank you very much for your kind words! Our care providers are delighted to hear your feedback. Please don't hesitate to call with anything you may need.
Robert G.Glastonbury, CT1071091024May 8, 2018First to ReviewBrand new facility. Great resource for minor sickness or injury. I recommend Go Health. Schedule your appointment online and there is no waiting.
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GoHealth C.
May 8, 2018
Hi, Robert! Thank you very much for your kind review. We will be here anytime you need us.
Jayme S.Wethersfield, CT351137Nov 22, 2019I've been to this urgent care twice for medical issues that were not an emergency, but couldn't wait, and my PCP couldn't get me in for an appointment. I'm a RN and hold other medical professionals to the same high standards I hold myself to. I'm very pleased with how organized, clean, and technologically advanced they are. I'm especially very impressed with Sarah C the PA there. She is kind, thorough in her assessment, very knowledgeable, and a fabulous provider. I highly recommend this facility!
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Customer S.
Nov 23, 2019
Thank you so much for your kind review! Please don't hesitate to contact us with any questions you may have.
Les J.Rockville Centre, NY03May 15, 2019there is not a rating low enough for these crooks. i paid $120 upon arrival before they would even take my name. and i continue to get bills for that same $120 despite providing proof repeatedly that it has been paid. absolutely disgusting.
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GoHealth C.
May 16, 2019
We are sorry to hear your feedback and would like to learn more about this situation. Could you please send us an email to BillingIssue@GoHealthUC.com with your full name, phone number, and the center where your concern took place so that we can have a manager reach out to you? Thank you.
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