Review Highlights
“Definitely get your VIC card.” in 2 reviews
“They also have a gas station a few parking spaces back from the entrance of the store.” in 2 reviews
“I really like HT generally for its quality, selection and cleanliness.” in 2 reviews
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31 reviews
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- al c.Rogers, AR05Mar 23, 2018
Great grocery store, owned by the Kroger Co.
Great produce section anything you need.
Great deli with Deli that serves Boars head Meats.
One night they were preparing a fresh cook lobster boil.
We got take out pizza from them that was very good.
Full General Merchandise side they had a full aisle of dog/cat food.
Where they shine is customer service. I was out of town and they have a loyalty program for the specials and they a special code for me instead of just filling out the paperwork for a week. The checkout folks are very smart, helpful and talkative.
Wish we had one in Arkansas.Helpful 0Thanks 0Love this 0Oh no 0 - Karyn Z.Washington, DC264Aug 23, 2023
I really like HT generally for its quality, selection and cleanliness. Their house made baked goods are surprisingly good (expensive though). There are usually lots of employees busily working away, but still pleasant and helpful. My one caveat...
What happened to live staffing on the registers? The last time I was in HT there was one staffed register with a line stretching down an isle. I pushed on to the self checkout, only to look to my left to see that I was cutting into TWO lines of shoppers (semi-angrily) waiting. I always spend my time in the self checkout line trying to work out the cost/benefit of having five employees assisting shoppers (buying wine, weighing produce, not properly placing items in the bagging area and generally just not trained to work in a grocery store), as opposed to staffing a few more registers. Also, it seems that half the people in line have under four items, while the other half are shopping for the week with four crazy children in tow. Have mercy! At the very least add a live check out for anyone with only a bottle if wine, a pint of ice-cream and a frozen dinner.
I dream of one day meeting a grocery store executive who can explain these concepts to me.Helpful 0Thanks 0Love this 0Oh no 1 - Denise B.Vincentown, NJ17357Oct 29, 2023
Always live going to t to his store when I'm in Williamsburg.everything was fresh and the cakes are very good. Staff is always very friendly too.
Helpful 0Thanks 0Love this 0Oh no 0 - Joan H.Williamsburg, VA899Oct 9, 2023
The pharmacy here leaves a lot to be desired. Previously have used Harris Teeter in another state for over 7 years with excellent results. Can't say the same about this place. Found the pharmacy staff to be rude and condescending. Was just told that my order was put back on the shelf since I hadn't picked it up in two weeks. Found this hard to believe since I just phoned the refill in a day ago. Bold face lie. Thinking seriously of switching my pharmacy to Publix instead.
Helpful 0Thanks 0Love this 0Oh no 0 - Tonya S.Williamsburg, VA013Jan 4, 2023
This is our go-to local grocery store. The check-out people are friendly and really seem to enjoy being there. The sushi is top notch! Freshly made in-store. If your favorite type of sushi isn't available, just ask and the sushi chefs will fix it for you while you continue shopping. The organic produce section has a wide variety of options. However, our favorite items are often out of stock. Probably a supply issue, but thought I'd mention it.
Helpful 0Thanks 0Love this 0Oh no 0 - 3087086231Nov 20, 2018
Same great HT selection and safe/clean environment in a city away from home. While out of town on a work trip, I had to make a late night "personal hygiene" run synonymous with being a dad of teen daughters. This was the closest store open late within proximity to Kingsmill; plenty of parking in the adequately lit lot. Though there was a skeleton crew and maybe 2 other shoppers present, the store had a similar look and feel as my usual HT in Norfolk. Like home, it had a bakery capable of cranking out fresh sweets and a pizza shop along with sub sandwich counter equipped to serve made to order pizzas and subs, before 7pm of course. It also had public, gender specific restrooms and a Starbucks in store. Unlike home, this location had a gas station on premises.
You gotta love the VIC card perk that provides additional savings on rotating sale items on top of their corporate policy to double coupons up to $0.99, not that I had any. Don't have the VIC card with you at (self) checkout? Select alternate id then type in your phone number and you're good to go. As a huge bonus, all of your purchases translate into gas savings of up to $1.00 off per gallon.Helpful 1Thanks 0Love this 1Oh no 0 - Ida M.Seaside Park, NJ14416Jun 22, 2022
Great selection of goods. Friendly staff. Conveniently located. Family was able to get everything we needed at a reasonable price.
Helpful 0Thanks 0Love this 1Oh no 0 - Elijah W.Fairview, NJ010324Aug 23, 2022
Huge selection of items, great staff, and very clean. Prices are reasonable and have plenty of items to purchase hot and cold food on top of the groceries. They also have a gas station a few parking spaces back from the entrance of the store. Overall very clean and well worth coming back to.
Helpful 0Thanks 0Love this 0Oh no 0 - Leon F.Williamsburg, VA2243Aug 22, 2021
I purchased two lottery tickets last week and used the ATM beside the lottery machine. I got distracted and left the lottery tickets in the machine. Two days later I went to the customer service desk and said " I have a stupid question, did anyone turn in two lottery tickets?" Can you believe an employee turned them in. They could not tell me who but this is extraordinary honesty! The ticket were not winners; however, if they were,
I would have split it with them.
Leon frazierHelpful 2Thanks 0Love this 2Oh no 1 - Brian B.Williamsburg, VA038Jul 25, 2021
This place has really gone down the you-know-what,like food lion now.
asked about a ratty piece of cod fish,can you remove the skin?
Response,have to charge you extra...
off to Publix I go......Helpful 0Thanks 0Love this 0Oh no 0 - Zack M.Williamsburg, VA01Jun 7, 2021
Seriously, do not come here with intent of spending more than $50. I have been here 11am, 1pm, 6pm on Friday and there has been no checkout clerk. You can self checkout but if you have more than 3 small plastic bags worth of stuff the machine requires assistance which is not around at all..
They also shut down their seafood and meat section by no later than 5:30 pm. I'm sure the people thAt work there love the gig but multiple locals have made the switch to other Harris teeters or other stores and it's rightfully justified.
Last time in there the self checkout stalled and rather than check me out; the staff made me go to another self checkout! I do not get a paycheck nor benefits from this company yet have checked myself out every time for over 5 years. No more! Publix on Monticello has equal quality, better prices, and does not make you work for them.
**EDIT**
Got mozzarella cheese from here a week ago and it was clearly spoiled. I shopped at 630 on a weekend night so still in prime time. Only one selection of that cheese at it was very clearly spoiled. No attendants at the cheese station or literally any non protein station in house. THEY VERY CLEARLY DO NOT WANT ANY MONEY UNLESS IT IS INSTACART!!!! Avoid at all costs.Helpful 1Thanks 0Love this 1Oh no 1