Greenwich Place

I can't complain at all, I think some residents may feel they are a little strict as they should be. They maintain a beautiful property, they ensure that our packages get to us safe and sound. They also respond to maintenance request quickly. I love the surrounding area, everything is right there.

Black mold in the kitchen. Slum landlords. Poor AC. Horrible maintenance. Stay far away from this place. You will regret it.

I've been here 5 years. Service was decent, though the rent has always been overpriced for what they offer. For what you pay here go somewhere else and you'll get better living conditions. We switched apartments from a smaller one to a larger one. They moved us in to one with mold all over the kitchen. There is a horrible stench under the sink. Plus we had to do at least 20 service issue request to repair things they simply refused to repair before moving us in. The other assistant manager refused to let me see the new apartment even though I asked to. I know now why. She inspected my old one for some odd reason, as if that's what mattered. Manipulative people.

The property manager Michelle keeps refusing to fix it since June 19th. One repair person came and sprayed oven cleaner, they don't make mold cleaner I suppose, over the mold and wiped it for like 5 seconds and that was the clean up. He couldn't even see what he was cleaning. I emailed detailed description of the problem, solutions, multiple times. I called her out for ignoring me and has the audacity to tell me she has been out of the office, for two months. She has a long habit of simply ignoring emails. Do not move in here, you will be ignored, you will suffer with your issues. This is an unhealthy living space and she is basically laughing in my face. Insists I go in the office to speak after I told her multiple times I will communicate through email. You work for her, you just provide a monthly fee, even thought your rent pays her salary. That's how you will be treated.

Don't expect to have AC either, their units don't go bellow 72 degrees unless it's 65 degrees outside. It was 89 the other day and the AC ran all night and day, could not cool bellow 74. Then they will say stupid things like it won't cool because you had it to off when you were not at home for 8 hours. Majority of people turn off their AC when they go to work and the apartment is empty.

I asked her multiple time for her superior's and legal department information and still refuses to provide any contact information. I will have to get the county police to go in the office with me to get some contact information.

I would give it negative 5 stars. Do not move in here.

Now that it's under new management , the whole feel of the leasing office has changed. I really think the leasing office looks messy now. The gates get jacked up a lot. Takes forever to fix.. I'm out soon.. I've had 6 packages stolen within a month.
They started taking section 8 vouchers, the clientele has changed. It's so noticeable, they are very unorganized . Our neighbors are animals, we've made noise complaints . Nothing is never done, the property manager dgaf. Folks do drugs around here now, openly.
If you like ghetto, you'll love this property. It went from luxury to hell, quickly. It's definitely forced us to move. I've stopped complaining, they just want their money. It's really piss poor.

Aftet living here for 9 years I can say that now this property is poorly managed. The administration needs to survey lease holders to get much needed suggestions and to hear concerns.
The prior management company was professional and the maintenance was exemplar. When you needed a repair and were not home a courtesy card was left to let you know who entered your home. That no longer exists . I have been made to feel as though if I have a concern I'm bothering staff. Should lease holders who pay good money to live here go through this nonsense?
Things have really changed for the worse and the management company needs to provide a more effective way to communicate with residents. We always received communications and the turnaround time for repairs was awesome NOW, you never know when a repair or issue is addressed.

Worst apartment. Thin wall.... Having to listen your neighbors' tv even if you are super tired. Poor quality. Noisy neighborhood. Don't come if you have any choice.

This location is far from closed. It has only been about a week or so since Bozzuto sold the property and already there is a HUGE difference. The front desk staff is extremely ghetto. I went in to get a package that they could not find, after they emailed me that it had arrived. The rude girl that sits by the window was playing on the computer while watching videos on her phone and singing "I wanna be your man". Didn't introduce herself, didn't want to help with my package. Instead she asked me to provide her with the tracking number that they already had on file so she could "look" for the package. I have been in this industry a very long time and have myself gone through property acquisitions and have never seen this level of incompetence.

My ex used to live here when the place was still new. What a nice development! Definitely over-priced, and some people are unfairly over-charged more than others, which was why he moved.

Spacious town homes and apartments.

So first I would like to say that the community itself is very gorgeous and well designed more more importantly it is very spacious my boyfriend and I was shopping for apartments or townhomes I contacted the property I had an appointment for actually 230 that I missed and when I called at 4:30 to still come and see the place I had an amazing leasing agent by the name of Devon he was amazing mind you please close at five he stayed over to show us the units to go over the pricing requirements and answered any questions we had he even help with applications overall I had an amazing experience

The manager will advise you to"hit the door" without apologizing for their lack of response for repair items. They will leave you on hold without coming back to you. I submitted a ticket three times regarding my broken air conditioning and to no avail, it is still not working. Run past this place. Awesome area being rebuilt, but Paradise Management is not Bozzuto. They lack proper customer service skills that should come naturally when treating people with respect.

This review is solely based on my experience after visiting this place as a possible future resident. I had previously read the reviews on this place, which were mostly negative, but I decided to form my own opinion after my visit. My husband and I stopped by here on a Saturday morning. We wanted to be the first ones seen, so we camped outside until opening time. Unfortunately, the office staff was late opening and a small line of people began to form outside. When one of the staff members finally arrived, she appeared to be unorganized, unpleasant, and bothered. She didn't greet any of us patiently waiting customers. When she opened the door, I noticed there was another staff person inside. I'm not sure if they were there the whole time waiting on her or if they took another entrance to avoid being seen by us. The atmosphere in the front office was extremely dark and gloomy, even after they turned on the dim lights. Both of the women were extremely impersonal and neglectful as they silently walked around us to turn on lights, open doors, etc. After two minutes of standing in a dim foyer, we were finally asked to come back into the office by the staff member who arrived late (she wore glasses).The first thing I noticed was all of the amazon packages randomly piled up on one side of the room. It looked so cluttered. When the woman started to talk to us, she spoke so low and seemed disengaged. She never smiled or offered us anything to drink and she didn't ask us our names until the end of the visit. She didn't have any units to show us so she printed out floor plans. That wasn't the worst part. During our 20 minute visit there, two different residents came in to complain about work orders that were placed but never completed. One of the residents had a baby and explained she just moved in 4 days ago and was promised her issue would be resolved before move in but it still wasn't fixed. She said she couldn't warm up bottles for her child because of it. The staff's response was "maintenance only handles emergency issues on the weekends." I was appalled and so was she. This experience was horrific from beginning to end. First impressions are everything and they just lost themselves a future resident. I won't recommend them. We went down the street to their competition (Metro Crossing apartments) and I was very impressed.

They suck with customer service you have to constantly call to repeat the same request that should have been fixed days weeks months ago. The only thing are good at is answering the phone and that sucks too. They have mice that they could care less about getting rid of. I'm thinking about putting my rent in escrow since my complaints fall on deaf ears. We dont move into apartments because yall offer breakfast on the go or wine down Wednesday (once every other month) we move because it's safe when there a problem or issues its resolved in timely fashion. The manager (Auston) never answers the phone even if hes the only one in there. If you call for him they will claim hes on a conference call all he does is reports and bs 5 days a week . The apt are well built the noise isn't the issue its paradise mgmt they suck and the reason why ppl aren't renewing. Dont waste time or money coming here unless new mgmt comes in I've lived several places in 21117 this was the best as far as noise and well built but the mice and mgmt makes it a 1 star oh and they power washed the sides of the buildings and not balconies or patios whatever they used to clean them is killing the leaves so dumb and a waste of time and money if I still have dirt and dust on my balcony