Green Planet Chem-Dry
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Review Highlights
“Chris and Marcela, the husband and wife owners of Green Planet Chem-Dry, were absolutely wonderful to work.” in 27 reviews
“When I dialed the phone, Marcela picked up and I felt an instant friendly, and professional connection with her.” in 7 reviews
“Honestly is the hardest thing to find in this day and age, and here it was at Green Planet Chem-Dry.” in 8 reviews
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About the Business
Business owner information
Chris and Maricela R.
We proudly serve our community every day by helping our customers maintain a clean, healthy, happy home. Our proprietary process combined with our non-toxic, green-certified solution means that we'll leave your home not only cleaner but safer and healthier, too. Our professionally-trained technicians here at Green Planet Chem-Dry are dedicated to providing an outstanding cleaning experience and will treat your home and family with the respect you deserve.
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Overall rating
37 reviews
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1 star
- Margaret H.San Francisco, CA01Nov 17, 2020
I am delighted with the job Green Planet did on both my wall-to-wall and Oriental carpets. My Oriental carpet is over 75 years old, and Chris removed all the stains and freshened up the colors and restored the texture making it softer and more comfortable to walk on. Likewise my wall- to -wall. I was especially pleased that he cleaned my Oriental rug at my home rather than taking it away. From beginning to end of my contacts with this family -owned company, I found them thoroughly professional. Marcella was very gracious and helpful in setting up my appointment and answering all my questions. Chris arrived on time and worked diligently to get the job done, using extra treatments to eradicate damage done by my dog. I strongly recommend Green Planet and will be calling on them again. They are first rate and deserve five stars!
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Christopher R.
Nov 17, 2020
Thank you so much Margaret, for your wonderful review! It means the world to us to hear that you are happy with our customer service and our carpet and rug cleaning! We're grateful to have you as a customer and we look forward to servicing your cleaning needs again.
- Leisure P.Venice, Los Angeles, CA04Feb 5, 2024
Green Planet Chem-Dry is our go-to carpet cleaners. Really go the extra mile to make sure clients are pleased. Hard working and conscientious. Chris & Marcela are lovely people to boot.
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Christopher R.
Feb 6, 2024
Thank you so much for your wonderful review, we truly appreciate it! We are delighted that you're happy with our service and we look forward to servicing your cleaning needs again in the future!
- Richard K.Los Angeles, CA610Apr 14, 2024
Incredible family run business. So responsive.. gave a fair quote... and got the job done quick, well and provided a super pleasant experience! Will never use anyone else after this experience!
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Christopher R.
Apr 15, 2024
Richard, thank you so much for your wonderful review, it means the world to us! We are delighted that you're happy with our service, we look forward to servicing your cleaning needs again in the future!
- Rosebud X.Inglewood, CA0224Sep 21, 2023
Great service and results. ChemDry approach dries much faster than the traditional carpet cleaner. They were even able to clean a spot caused by the prior carpet cleaner. I highly recommend Green Planet.
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Christopher R.
Apr 9, 2024
Thank you so much for your review, we are thrilled that you're happy with our cleaning service! We pride ourselves on our cleaning method, which is non-toxic and uses 80% less water than traditional steam cleaning, for carpets that are healthier, and drier faster! We look forward to servicing your cleaning needs again in the future!
- Douglas S J.West Hollywood, CA49Jun 9, 2023
Our couch and dining room chairs needed a thorough cleaning. i liked the reviews and i called and they were really friendly and easy to set an appointment with. Chris came out on time and had a great attitude as he explained everything and went to work. Overall was very impressed w the job he did. My wife found a couple of spots on. the dining chairs and when we inquired about them Chris offered to come back out to our house for no extra charge to take a look and give it a once over. Would definitely recommend
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Christopher R.
Apr 9, 2024
We are delighted that you're happy with our cleaning service! We will always work diligently for your 100% satisfaction. Thank you for your business, we look forward to servicing your cleaning needs again in the future!
- Ariel W.Long Beach, CA013Feb 25, 2023
Our dog had a UTI and peed all over our new carpet before we noticed, and these folks did such a great job of cleaning and deodorizing the carpet! There's an initial pleasant residual citrus smell which quickly dissipated as they said it would, and then the carpet smelled like...absolutely nothing! Thank goodness! Very reasonable pricing, they worked quickly and efficiently, and were very kind and considerate as well. Would 100% recommend them!
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Christopher R.
May 11, 2023
Thank you for trusting us as your healthy home partner.
- Jun 17, 2021
THE ABSOLUTE BEST!!! Hands down the best service I have ever experienced. This family owned company truly prides themselves in great service, amazing prices and a pleasant staff. My floors were in desperate need of cleaning as I have become a pet owner. The deep cleaning and pet stain and odor remover was just what my house needed. They were so accommodating with the scheduling and the service was quick and efficient. Chris and Marcela who are husband and wife owners are the cutest and they were both so warm and kind. I will definitely be using them again and again.
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Christopher R.
Apr 4, 2022
Hi Jana, thank you so much for your wonderful review! We are thrilled to hear that you're happy with our services! Thank you again for contacting our family-owned business for your cleaning needs, we truly appreciate your business, and we look forward to servicing your cleaning needs again!
- Stacy P.Culver City, CA1189Aug 11, 2020
Excellent customer service and very pleased with outcome! Customer service was outstanding beginning with initial call to inquire about service. Woman was very professional, friendly and accommodating. Chris arrived promptly - and given current pandemic, was prepared with mask & gloves. He cleaned multiple large area rugs, carpet on stairs and a sofa. Very please with the work. The stairs, sofa and one of the rugs had stains and Chris was able to perform magic - everything now looks like new!
Thanks for the great work! I'll definitely be referring others.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Christopher R.
Aug 14, 2020
Thank you for taking the time to write us such a wonderful review! We are delighted that you're happy with our work and our customer service. It was such a pleasure meeting you and servicing your beautiful home, thank you again for your business, and for the popsicle!
- Felicia W.Los Angeles, CA544886Apr 11, 2021
I had an overflow of my wet bar sink (yikes) and did a makeshift clean-up with several towels. The odor though! Found this company on Yelp. So glad I did. They were so friendly and responsive! They offered to come out for a free quote within 2 days. The Quote was very fair so they did it right then and there. Great job too, making my room look clean and smell good. Would definitely use them again. Even did a little extra in cleaning my entry way. Truly appreciated.
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Christopher R.
Apr 4, 2022
Hi Felicia, thank you so much for your wonderful review! We are delighted to hear that you're happy with our cleaning services (and that our magnet gift came in handy!). We truly appreciate your business and we look forward to servicing your cleaning needs again, take care!
- Patti K.Los Angeles, CA4184412Aug 23, 2021
Wow!!!! So we finally did the adult thing where we bought a nice couch and then we did another adult thing where we adopted a pet during the covid lockdown, and the inevitable happened where kitty went pee pee on our couch.... like, a lot of pee. We aren't mad though, because we learned about Green Planet Chem-Dry and how they made our couch basically look and smell new again! It was a fraction of the cost of a new nice couch, we didn't need to waste our time buying all the pet odor removal products on Chewy, and now when we sit on our couch, we are greeted with a normal couch smell and not the cloud of aerosolized pet waste we had become accustomed to.
We communicated with the team over text, set up an appointment, and Chris came by with all the equipment needed, dealt with our weird building complex parking on his own (seriously impressive) and was in and out in less than an hour. Chris is SUPER nice and explained what products he was using, gave us a full quote after looking at the couch (the pet urine removal costs extra, the exact amount depends on the amount of stains but completely worth it), and was also great to chat with while he was cleaning. After, the couch smelled amazing and we were able to pay by card. You will need to let it dry but in SoCal, it really does not take that long. Less than a day.
I will definitely contact them again to get the couch cleaned regularly every 6-9 months or so. You don't realize how much the couch matters until it is stinky and you don't want to sit on it!! Thanks Green Planet Chem-Dry, you ruleHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Christopher R.
Feb 5, 2022
We truly appreciate you choosing our family-owned business for your cleaning needs! We are absolutely thrilled that you're happy with our cleaning service and pet urine removal treatment! Thank you so much Patti for your wonderful review and we look forward to servicing your cleaning needs again soon!
- Caroline R.Los Angeles, CA04Feb 1, 2021
Chris and Marcela were such a pleasure to work with and I am very very happy with the outcome! I got a rug, the master room carpet, an arm chair and an ottoman cleaned by Green Planet and they did a wonderful job! They all look good as new, I didn't know my rug could look that clean again! Also weird side bar, but the solutions they use on the carpet smell really good.
In addition, the customer service was top notch, they were super responsive to my questions, timely, efficient and very covid conscious. They went above and beyond to make sure I was satisfied with the service!
I highly recommend to anyone looking for a carpet cleaning service. Thank you Chris and Marcela!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Christopher R.
Mar 18, 2021
Thank you very much for your review Caroline, we are so happy to hear you're pleased with our cleaning and customer service! It was a pleasure meeting you and we look forward to servicing your cleaning needs again!
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