Review Highlights
“I love Frances because they have a great selection of local wares, AZ inspired goods, and interesting kitschy items that are up my alley (see my picture for Wayne's World earrings).” in 2 reviews
“This is a cute shop with something for everyone: jewelry, pins, shirts, baby stuff, drinkware, and all sorts of desert-y themed things.” in 4 reviews
“The staff was very helpful, especially Mary Kate.” in 2 reviews
Location & Hours
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About the Business
Business owner information
Georganne B.
Established in 2006. Since first opening in 2006, Frances has consistently been voted "Best Boutique" by Phoenix New Times. The unique blend of clothing, jewelry, home essentials and other artisan gifts is a reflection of Georganne's personal vision and thoughtful curation. Her dedication to local artists, small businesses, and ethical practices has made Frances a favorite in Phoenix's thriving community. It's with this collaborative and thoughtful approach that Frances has developed such a loyal following. The Frances family shares Georganne's passion for creating a special shopping experience, inspired by local Arizona charm and shaped by a love for our community. Thanks for visiting -- we're so glad you're part of our story!
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Overall rating
168 reviews
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1 star
- Dec 4, 2023Updated review
Since France's changed owners it not the same. Before there was more variety. It also feels way more overpriced for items. It's still a cute store but def not as before.
Helpful 3Thanks 0Love this 0Oh no 1Aug 8, 2020Previous reviewOh my god! Went to this boutique for the first time today and felt like I stepped into a different space. Store is clean and spacious. They have so many unique items. Loved all their merchandise! Their customer service is great and their IG account always showcase good products. Can't wait to go back and purchase more. Also love that they do sell a lot of local products. It's a win-win! What a pleasant visit. Will be back soon!
- 2922226Dec 5, 2023
I've been a longtime patron of Frances and recently visited during the Thanksgiving holiday. They carry some of my favorite jewelry designers both locally and across the country. The store is divided into a front room and back room, with the back room focused on kids, "mens", homewares and a mix of everything in between. The back room also carries the sales! I've gotten so many great gifts for others (and myself!) because they curate unique finds for a special moment. I typically stop here for my birthday or special occasion cards. Staff is super friendly and attentive to questions or visiting the locked jewelry counter. Pricing is on the higher end for keychains, some jewelry and women's clothing. They stock Larissa Loden, one of my favs (and affordable!) jewelers out of Minneapolis.
Helpful 2Thanks 0Love this 1Oh no 0 - Jan 22, 2022
Oy - I don't think I've been in this sweet little shop since it opened 10+ years ago but I was on foot & passing by so had to duck in. I always recommend it to visitors looking for gifts/souvenirs that are locally made & reflective of Phoenix.
SO MUCH cute, fun & useful stuff in a wide variety of price ranges. Their inventory runs the gamut: bags from my favorite reusable bag company Baggu to "tell it like it is" hoop earrings to letter pressed cards & craft cocktail mixers. So happy to step inside and get some birthday & house warming gift ideas!Helpful 2Thanks 0Love this 3Oh no 0 - 3718164222Mar 25, 2021
I've bought jewelry, pins, patches, and keychains here but they also have clothes, things for baby, homegoods, and more. Most if not all things are local. What I love is if I'm buying a gift they do complimentary gift wrapping which is nice.
Parking is rough, it's a very small lot behind the store which they share with Stinkweeds record shop, and Halo piercing.
For pricing, a gold filled crescent moon necklace was $50, a large alligator enamel keychain was $9, and a joint smoking cat enamel pin was $15. Sometimes they have sales, you can always call ahead to ask. Since the cat was a gift they happily gift wrapped it for free.Helpful 15Thanks 0Love this 15Oh no 0 - Andrew B.Phoenix, AZ374629Jun 28, 2022
Frances is one of my favorite places to shop. If i need a gift for any occasion or am looking for a cool shirt or sweater for myself i know I am going to find it there!
Their home and kitchen goods section is really cool too, I always leave inspired to cook something new.
The staff is super friendly and they are masters of gift wrapping. Always a great experience!Helpful 3Thanks 0Love this 2Oh no 0 - Dec 12, 2021
Very cool shop! Would be a great place to stop for a souvenir or little gift. I went to crafteteria, which they have outside on saturdays during the holidays, and it was fun! I got a couple cards from one of the vendors. I didn't get anything from the store but had fun looking around. The staff is nice too! I had a little trouble finding the place since you can't see the entrance from the street, but I figured it out! Cool place!
Helpful 3Thanks 0Love this 3Oh no 0 - Jessie C.Phoenix, AZ01Jun 29, 2022
I've always been a fan of Frances, but I'm really loving the direction they've taken! I typically visit the shop for their accessories and small gifts, so decided to stop by for a birthday gift for a friend's toddler and was very surprised to see all the new styles they're carrying! I left with a cute crocheted doll for my little friend and a tie dye summer dress for myself. Everything in the shop is much more modern and affordable without losing that local magic it has always carried. I highly recommend going there for some trendy affordable clothing and housewares, many being small batch and locally crafted. Also the best spot for a truly unique souvenir gift from Arizona for those traveling through.
Helpful 1Thanks 0Love this 1Oh no 0 - Sep 28, 2017
I don't even know how I stumbled across Frances on Instagram, but once I found it, I knew I had to visit the locally owned boutique store.
Frances has a nice selection of woman's clothes; I know I could find something super cute that my daughter would love. They also have some pretty adorable baby onesie and books.
What I love is the unique items, from coin pursues, name plaques, great notebooks, catchy gift items, I honestly could spend a lot of time checking out everything they have!
If you are looking for a one of kind item to buy yourself or friend, go check out Frances, you won't be disappointed!Helpful 17Thanks 0Love this 16Oh no 0 - Channon H.Surprise, AZ685543686Apr 5, 2021
This store has some really nice Arizona souvenir type items. Not everything in here is souvenir stuff, they have many nice giftable items.
Helpful 0Thanks 0Love this 1Oh no 0 - Shannon F.Scottsdale, AZ773573Jun 26, 2018
Someone I know recently shared this place on Instagram and it looked so cute that I had to visit.
I loved the feel in here. It was Instagram-worthy (which we all love, let's be real), had the most kind and inviting staff, and had something for everyone.
The shop includes jewelry, knick knacks, clothing, patches and pins, soap, feminist-themed things, Arizona decor, reusable bags and cleaning supplies, children's things, etc etc.
I bought gold cactus earrings, a ring with a gold band and silver heart, rose soap, and a Swedish washcloth. I wouldn't have picked that up if one of the employees hadn't talked me into it! I've used it a few times and (1) it's cute, (2) it's held up after a few washes so far, and (3) is stronger than it looks! Thanks, girl (who I can't remember her name - sorry!).
I am obsessed with everything I purchased. I loved the shop, the products, and the people. Great boutique!Helpful 1Thanks 0Love this 1Oh no 0
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