Fish Factory

The Fish Factory is a small aquarium store with everything you need to have an aquarium. We had trouble finding the store even with GPS and it took us to a back parking lot behind the adjacent gentleman's club lol.

The employees were super friendly and knowledgeable, especially Jim who helped us in the saltwater department. They have a lot of beautiful fish, coral and other saltwater creatures.

We ended purchasing some cleaner crustaceans at the advice of Jim to help keep our new aquarium clean. We purchased Mexican turbo grazer snails, emerald crabs and a Goby. We also purchased a pair of Banggai Cardinalfish but unfortunately one didn't make it.

The only thing I couldn't understand is why the floor was so wet in the saltwater department. First time I experienced that in an aquarium store.

Love this store !!!
Prices are fair, selection is great..they have a whole POND of red roof floaters that are amazing!! Two separate fish rooms, freshwater & saltwater! They have fish I didn't know existed!
The customer service is unmatched. I was greeted immediately, Jim was so accommodating and kind. Very knowledgeable too, I'm pretty new to the hobby and Jim was able to guide and help me without judgement. Roy the owner is also so kind! I didn't realize until I got home that he gave me little goodies from the business (pens , flashlights , cards, coupons) I got the most beautiful little blue and green shrimp that are thriving! Love this place !

First time there today 10/09/2023.. I feel bad that I don't know the guy's name in the back but he was truly helpful and informative and helped us pick the perfect choice for our community tank. This will be my store from now on.

This place is wonderful. I went today and I haven't got anything yet because I'm working on lighting for a bit but I wanted to buy everything! The fish were so beautiful. The supplies were all so well organized and the people were friendly. I can't wait to come back and get my clowns some friends and make my reef tank dreams come true.

This is the only place I go to buy fish, plants, and other supplies. Sure, I may find my Seachem products cheaper online but definitely not fish and plants. Their stocks are healthy though I still recommend quarantining as a common sense practice. Recently, their goldfish stocks have gotten much better and higher quality, they even have really fat Pearlscales and chubby Ranchus.

They are expanding the salt water section and adding axolotls to their animal collections.

In the Spring, their Koi pond is open and occasionally the owner's dog Sammy, will hang out around the store too.

The owner may appear a little cold at times, but only towards customers who have no idea what they're doing or don't do their due diligence (i.e. I dumped my goldfish into tap water and now it's dead!). I find their staff and the owner to be incredibly friendly and knowledgeable.

They will even offer to feed the fish so you can assess whether it will get along well with the rest of your stock. After a few mishaps (ich, viral infection, bacterial infections, sick fish) from Petco, Petsmart, World Wide Aquarium, Hidden Reef and Pets Plus, I only go to them from now on. 5 of my 6 fish were from there. Highly recommend!

Now I'm not one to normally write a review but I had to this time and it will be my first one. This is my first time attending the store and the staff was very helpful. There is plenty of selection with freshwater to saltwater to plants, food, anything you would need. It's a small business that is great to support. The staff is very knowledgeable and helped walk me through which fish would work best with my existing ones.They also can tell when fish have diseases and they put a huge NOT FOR SALE on the container. A huge step up from those name brand store such as Pet Smart and Petco. Would definitely recommend to anyone that takes a hobby in aquarium keeping.

I've been a customer for over 10 years and never had fish prior to going there
I am going to fish and pet stores all around my area and other areas and have not found the quality and or customer service that I have come across here I highly recommend you try going to this store if you have never gone before

They have a nice selection of dry goods and food but it is pricey. As far as the fish goes, it was depressing. They have them penned up in little dirty tanks that are way too small for the fish. Many of them looked to be nearly dead. Some tanks contained fish that appeared to be dead for some time. Probably the worst I've seen in a fish store in my 35 years of fish keeping. I actually wanted to buy some just to rescue them. If you do buy fish there, quarantine them. But know that you have no idea the condition of the fish since they're in spaces too small to swim.

The gentleman that helped me was extremely knowledgeable and willing to help with all of my annoying questions. He even mentioned how his work relief hadn't shown and was still pleasant enough to continue helping people. Great quality fish and products. I will be returning.

My two complaints are that the back of the store where the fish are kept smells really musty and that a lot of the fish are kept in really small tanks and seem kind of crammed in there. There was one larger fish in the back that was freaking out in the tank but didn't have anywhere to go because the tank was so small. Poor little guy!
While there we asked one of the employees for a recommendation for algae eaters for our tank and he was very helpful. We ended up leaving with two fish, but I don't know that I would necessarily go back.