Envy Rent

At first we thought it was sketchy because the place was around car dealerships, not enough reviews and everything has to be done online (cause they cannot be reached on phone) needless to say, my husband and I decided to go to their location because it was already sketchy that we have to do everything online, and scared that we will not have a car delivered. It took us a while to find the place, cause there were no signs at all. We asked a guy that works at the dealership next to Volvo, and found out that we have to go inside the office.


When we got there, I finally realized why everything has to be done online. They don't have an office, and I am guessing they are affiliated with Volvo, though they carry other car brands too. After a while a representative came very friendly guy, very informative and gave us everything that we need to know. There's no extra charge even if you're below 25, no charge for additional driver, and you can pay in cash. Though you have to provide necessary informations, of course.


Just a tip for people that wants to rent a car, do it online. It is less hassle for you, and envy staff. Like I said, they might not have an actual office, they are located inside the Volvo dealership, but there are small somewhat office looking rooms for Envy.

PS, don't hesitate renting at this place. Totally worth it, and totally legit!

To be honest, I was very skeptical about renting from Envy at first due to the lack of reviews, however, I couldn't be any more happy with my experience! I was originally going to pay over $100 a day for a small car from Hertz due to the fees for being under 25. Upon research, I came across Envy's website and asked their customer service chat if there would be an underage fee. None!! Just a $300 deposit that will be refunded when you return the car. I ended up paying a fraction of what I would have paid Hertz!!

When you rent for 2 or more days, it comes with free drop off and pick up. We were scheduled for 8am drop off and 8pm pick up the next day. Sean (?) was at our hotel on time and very thorough with the inspection. On the day of pick up, they informed me they were unable to pick up the car on time so we could drop off the car to valet on their expense.

Overall, the car was exactly as pictured and the entire rental process was very smooth. Definitely booking with Envy whenever I'm back in Hawaii.

These guys are awesome! I am a CAR GUY...so when I rent cars I am very particular about what I am going to be driving my family in on vacation.

If you have rented from the big companies before you know how it goes, you pick a "class" or "type" of vehicle but in reality you have zero clue what you will get.

Usually all of the nicer cars are given out to the frequent renting business types and the rest of us normal people get stuck with some minivan or some econobox.

Then you have to take some lame shuttle with the other plebs and all your luggage and wait in line for some crabby person to give you a car you wouldn't dare be seen in.

Not with Envy. You get to pick your car all up front without disappointment.

-no disappointment with your car
-competitive pricing
-no need to wait in line
-no need for an airport shuttle to a rental place to start your vacation
-no rude ass rental employees
_______

I did have the pleasure of meeting these folks in person. I switched from a bmw 6 series to a volvo xc60. I quickly realized hauling a kid in a grand coupe was a little ambitious and they were very accommodating.

Thanks Envy!

I've rented with a big name rental agency on one of our prior trips to Oahu and had a lot of problems. So for our recent trip in mid-May, I started to look at reviews online to see if I could find a better option. I noticed that reviews for Envy Rent were always high and everyone had good things to say about them. But never hearing about them before, I was a bit skeptical.

I spent a few days searching for more reviews on different sites, specifically looking for negative reviews but almost everything I found was glowing reviews. So I started doing other searches like looking them up in Google Maps street view (yes, they are located in a Volvo dealership) and then started using their online chat tool to get more information.

Since I only needed a car for one day, I figured I'd give them a shot and booked a car for one day. While you can rent newer and fancier cars, we only needed a basic car and I grabbed the cheapest one online (figuring if it didn't work out, it wouldn't be too much of a loss). It came out to $49 US for one day, pick up at 8am and drop off at 8pm at their location. If you book for two or more days, they can drop the car off at your hotel for free.

The online booking was pretty simple... just choose your dates and vehicle and then add any additional coverage. When I rented with the big name rental agency before, I had some issues so I made sure to add the extra insurance on this rental. It came to just under $100 US for the day (still cheaper than what I paid a few years ago at the big name rental agency). They ask for pictures of your ID during the online booking (which I uploaded to make the process go through smoother).

Getting to the Volvo dealership was an easy 30 minute trip from our hotel (it's located on Ala Moana Blvd which is a major street). The guy that worked there was friendly and explained that the owner of the dealership realized that he could make money by renting out cars that weren't selling. He took us to the car to inspect any existing damage on the car. The car was a bit of a beater, which he admitted, but that's all that we needed it for. It was clean on the inside and got us to where we were going to. No long lineup or countless forms to fill out or bait-and-switch... I got exactly what I had ordered.

We were a bit concerned that we wouldn't get back by 8pm because of Hawaii traffic. He said not to worry... we could just park the car in the service lot and lock the keys in the car - they have cameras there so they don't worry about it. As it turned out, we got back just before 8pm (we filled up the gas before we returned it) and handed the keys to him. He did a quick check of the car and we were on our way. Honestly, it couldn't have been any easier.

I'd definitely recommend Envy if you're planning on renting a car in Honolulu... cheaper and less of a headache than dealing with the big name rental agencies.

This place is super sketch. I was going to book here and call, but the lady on the "chat" said their phones weren't working so just book online. I decided to wait and check back in a couple days. Well, a couple days later the chat person said to book online bc their phones weren't working. Hmmm...no thanks.
Sure on Yelp they have five stars from people but how real are the reviews. Seems shady. So I looked further into this place and trip advisor and other travel agents said to stay away from here. So be cautious and book through a legit company!

Awesome company. Great staff, great service, great inventory, and great prices. I wish they had a location everywhere I travel.

I rented 3 different cars, four different times, in the span of a month. Each time they were dropped off and picked up exactly on time (thanks Sean!), and the staff did a great job communicating with me, and making sure I was happy.


For comparison- I tried Turo before Envy, with a less satisfactory experience. After 4 reservation attempts with Turo (3 different car owners didn't want to drop off the car 10 miles from Honolulu despite indicating they would in the description), I was finally able to rent a Tesla. While I enjoyed the car, the car owner was difficult to work with, was uneasy about handing over the keys to his 2 month old personal car, and ended up picking up the car 12 hours early to my inconvenience. I was drawn to Turo's wide selection, but Envy has an equally expansive inventory, but at better prices, and without the hassle of going through private owners.

Great job guys, I look forward to renting again!

Stellar service! Would highly recommend their business to all. Good value for the client on rental rates for certain models (I had the Acura for a very good rate). The business will drop off the car at the airport and can pick up the car at your hotel (depending on location). Hands down the best rental experience I've had. Thanks Shawn!

We just came back from Waikiki. We were told that you didn't need a car plus parking is expensive. We decided to get a car for one day. I checked Expedia and Costco for a good deal. The best deal I found was a midsize car for under $100. Plus we had to pay for transportation to the airport to pick it up. There was 6 in our group so we couldn't even fit. I found ENVY during my online search and was a little skeptical. They had a Honda Odyssey for $79. We read the reviews and decided to try it out. They delivered the van to our hotel and picked it up.
ENVY provided great customer service!! The driver that drove the van to us was super friendly and gave us advice on where to park for free. They even sent emails on the day we were going to return the van to see if we wanted it another day at a discounted price! We ended up with the van for 3 days. We wanted it for a 4th day but it had been rented. ENVY gave us another vehicle option to fit our group. They dropped it off when they picked up the van. We were really happy with the prices, customer service, and the delivery and pick up options! We saved more money renting with ENVY than paying for tours with transportation!! Will definitely rent with ENVY again!!

Rented a minivan from them. The van was in great shape, and pick up was easy too. Car already waiting at the airport. The best part is you know exactly what car you will get (not "or similar" like the major companies).

I ride a motorcycle most of the time, but when I need a car, Envy is the best place to go to. Always looking to satisfy their customer (me) and trying to accommodate my need. Really do appreciate your business. I've also compared them with other rentals, they are far the best when it comes to what Honolulu has to offer.