Review Highlights
“Hamamoto to family that normally sees other doctors and they plan on seeing her soon.” in 5 reviews
“Recalde multiple times specifically for dry eye and she is one of the first providers who has ever listened to my concerns.” in 3 reviews
“Hayashi is thorough and always explains everything in detail.” in 2 reviews
Location & Hours
Other Eyewear & Opticians Nearby
in Eyewear & Opticians
in Optometrists, Eyewear & Opticians
in Optometrists, Eyewear & Opticians, Laser Eye Surgery/lasik
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about Lifetime Optometric.
Recommended Reviews
Overall rating
16 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Clark C.Fresno, CA3182Mar 10, 2024
This office is HORRIBLE!
The staff are rude & Dr Ricalde shouldn't even have a license to practice.
Dr Ricalde must be "paid off" my corporate eye companies. She only prescribed $700 name brand eye drops, when I asked for cheaper price solution, she prescribed $500 generic drops. I told them that's ridiculous & they told me to get better insurance.
It took me 3 weeks to finally get drops I could afford (that didn't work). Dr Ricalde said the only other option is an expensive surgery for $3,000!
They cancelled me because I complained too much about only expensive options. I switched Dr's and found a much cheaper solution using the plugs that worked immediately & much cheaper.
NEVER COME TO THIS RUDE OFFICE!Helpful 0Thanks 0Love this 0Oh no 0 - Kevin S.Fresno, CA0554Nov 7, 2023
Dr Recalde and the entire Lifetime Optometric team are exceptional. They are all very attentive, friendly, helpful and professional. I will always be thankful for Dr Recalde's sensitive and comforting guidance through a serious situation after Lens Replacement Surgery with another Doctor.
This is a 10 STAR vision health provider!Helpful 0Thanks 0Love this 1Oh no 0 - H. C. M.Fresno, CA3599Nov 13, 2021
When Dr. Recalde left EyeQ I decided to use Lifetime where she was at. She is great, that's why there is two star. On the other hand their frames are terrible. I had problems with them on two separate frames. The first frame, I had a problem with the hinge. I had and eye appointment so I bought them with me, ask one of the employees there if they could check it. She gave it back in worst shape, I said to her if you cannot fix it don't. I took it to the Frame Doctor, cost me $45 to fix it.
One year later in for and eye appointment, I decided to purchase my new eye glass frame from them. I pick out Morels, very expensive, I'm told they have a lifetime warranty. I receive them have to have them re-adjusted. I also tell her one of the lenses is loose. I try and where them the lense continues to fall out. Now mind you I my have wore these a dozen times. I wear them again, the right side arm comes off, the little clip that holds it on is broken. I take it back, only to be told the warranty has expired and it would be $75 to fix it. Now again I my have wore these at this point two dozen times because the lense would still fall out.
That was it, I picked up my glass, took them over to Frame Doctor. They said the clips are defective, they have seen this before. To fix and adjust the lense cost me $120, on a very expensive frame. I learned something, if they say lifetime, make sure it is in writing and keep the paperwork.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Margie R.
Nov 16, 2021
Dear Mr. H.C.M.,
Thank you for bringing this to our attention. We want to assure you that your care is very important to us. We are sorry that your experience was not the outcome you expected or that we strive to provide.
We're sorry but It is not our policy to offer a lifetime frame warranty. As our website states, there is a one-year manufacturer warranty for frames.
Mr. H.C.M., I will follow up with my staff to remind everyone to communicate this limited warranty information to prevent future misunderstandings.
Again, thank you for bringing this to our attention. I hope you will accept our apology. If there is anything else we can do, please call or private message me. - Karey S.San Francisco, CA01Mar 14, 2023
My first visit was great. Everyone was friendly and attentive. Dr. Hamamoto was so generous with her time. She really worked on dialing in my vision and my needs. Definitely will be back amd referring everyone I know.
Helpful 0Thanks 0Love this 0Oh no 0 - Feb 19, 2021
I am a patient of Dr. Margarette Ricaldi at Lifetime Optometric. She is an excellent optometrist. Her office is located at the Atrium in Fresno, CA. She is meticulous and her staff is very professional. The office is very well appointed. I was very impressed with the cleanliness and concern of the staff related to the Covid 19 precautions. All staff wear masks. All chairs or places patients sit or touch are cleaned immediately. There is hand sanitizer easily available to everyone. I felt very safe here. I commented to Dr. Ricaldi that her office definitely was implementing safe practices. This is so important during this pandemic.
Helpful 3Thanks 0Love this 3Oh no 0Business owner information
Margie R.
Feb 21, 2021
Thank you so much Susana for your kind review! We appreciate you :)
- Cory H.Lemoore, CA776May 7, 2018
If your looking for a place to get glasses/ contacts. Go to Lifetime Optometric, they are really thorough, and especially patient. I wanted to try contacts for the first time and the tech was great. All the people that work here are the friendliest. You will not go wrong going there. They even got my wife a same day appointment while I was being seen. Shout out to these guys!!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Margie R.
Oct 17, 2018
Hi Cory! We loved meeting you and your wife. Thank you for trying us out and for your kind words! We're so happy that you had a great experience at our office. We look forward to seeing you both at your next annual exam.
- Renee T.Los Angeles, CA338351Apr 16, 2019
This place is great. The front desk staff are very friendly and answer all of my questions. I have gone to see Dr. Recalde multiple times specifically for dry eye and she is one of the first providers who has ever listened to my concerns. Other doctors have just said "your dry eyes look better" and end the visit in 5 minutes. But she spent sometimes 30 minutes with me discussing every little thing I could do to get my eyes better. She understands that clinically and symptoms can be different.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Margie R.
May 7, 2019
We're so grateful for your kind review.... thanks so much Renee! You're the best :)
- Kou X.Roosevelt, Fresno, CA394Nov 14, 2018
This is a long over due review but Dr. Staci Hamamoto is awesome! I took my dad here for the first time and they made us feel very welcome. Everyone was great! From the receptionist to Dr. Hamamoto and everyone that was there. It was quick and easy and they took us in right away unlike other places where you still have to wait even though you have a appointment. Overall I would recommend this place to everyone and of course I'm going to tell all my families and friends.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Margie R.
May 7, 2019
This means the world to us Kou... we hope you're having a great week
- Wendy G.Fresno, CA991Mar 19, 2021
Staff followed thorough cleaning protocols and were friendly about it. I was in and out within two hours and was able to make an appointment the same day. I loved the experience and definitely hope to come back again.
Helpful 0Thanks 0Love this 0Oh no 0 - Ron G.Oklahoma City, OK29Jun 4, 2020
I called the day before to see if they had any availability. Lucky they had a cancelation and was able to get me in. Receptionist was nice and friendly when booking. Upon arrival, they again were so nice friendly and welcoming. While waiting for the doctor, I was able to shop for glasses and the technician who was helping me was fantastic. Picked out a pair and got them fitted prior to seeing the doctor so it make the process quicker. Dr. Hamamoto was great. I can't say enough about how enjoyable the whole visit was and how friendly everyone was. Definitely 5 star operation.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Margie R.
Mar 1, 2021
Thank you Ron for taking the time to write a wonderful review! We are so glad that we met your expectations.
You Might Also Consider
in Wholesale Stores
in Pet Services, Ophthalmologists, Veterinarians