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Christopher M.
A seasoned Pine Bush, NY Funeral Home, De Witt Funeral Home respectfully handles a troublesome time for you and your family. You can rely on us to provide a comfortable environment for friends and loved ones.
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- Narisha P.Batavia, NY01Feb 14, 2024
When our mom died, we were lost! We didn't know where to begin but once we spoke with Staci, we Felt relieved! Staci was compassionate and supportive. we met Raquel and she was professional, understanding and just amazing. These two dynamic duo were just wonderful to work with! We highly recommend this funeral home!! They went above and beyond. We are truly grateful!
Helpful 0Thanks 0Love this 0Oh no 0 - Yasmin C.New York, NY351840Aug 18, 2023
DeWitt-Martinez Funeral and Cremation Services tended to my mother when she passed. My mother had textbook examples of elder abuse. She was denied contact with family and friends. Her captor was her next of kin, that intentionally withheld news of her passing from all who loved her. When I learned of her death through legal channels, I reached out to this funeral home to find out if and where she was buried. They refused to provide any information because the "responsible party" said not to give me any information. The man I spoke with used vague non-quantitative descriptors and went so far as to say it was against the law to provide information if the "responsible party" said no. He was unable to specify what part of the civil code would be violated. Two elder law attorneys are also unfamiliar with this law. The funeral home was provided with legal documentatiom indicating I was Executor of my mom's estate and still refused to provide any information because the "responsible party" said not to provide me any information. I find their behavior and practices to me, my mom, and our family unconscionable. Yes, the "responsible party" can be a challenging individual but they have chosen to compromise their ethics to avoid a tongue lashing from an individual. My probate attorney said he had NEVER seen a funeral home fail to cooperate with the family, especially when legal documentaion was provided. Aside from the "responsible party", DeWitt-Martinez has traumatized my family and continues to do so. All conversations were recorded on dashcam so there is a record of what Stacey and Christopher said. They were pleasant as they denied me the information to which I was legally entitled. Just disgusting, unethical behavior. Luckily, I have no need to have dealings with this facility again. I pray for anyone else that uses them.
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Chris M.
Oct 15, 2023
Hello Yasmin, the above review is unrelated to the quality of care and services we provided. Instead, it is an on-going unresolved family matter that the funeral home does not get involved with. The documentation you provided was invalid and unenforceable. The funeral home will comply with any requests to settle family affairs made through legal channels such as an attorney and/or the courts. It is unfortunate that you would attempt to tarnish our reputation over your family differences. We wish you the best and hope your family agrees to a peaceful resolution.
- Cassie R.Las Vegas, NV2421454Nov 23, 2014First to Review
Christopher Martinez the new owner of dewitts funeral home in pine bush were absolutely amazing during this difficult time. They handled everything with extreme care and professionalism. they really did a wonderful job in every regard and went out of there way with any requests we made.
i cant express how highly i recommend dewitts.Helpful 1Thanks 0Love this 1Oh no 0