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Virtual Consultations
Review Highlights
“Ross and the entire office at the Solana Beach location.” in 4 reviews
“I called her office and her front office staff, Jasmine and Debbie, were so caring and supportive and took a lot of time to get me in to see Dr.” in 3 reviews
“30pm to see Dr Ruth Gilboa a Dermatologist about a couple of pre-cancerous red spots on the left side of my forehead.” in 3 reviews
Location & Hours
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About the Business
We specialize in dermatologic and cosmetic dermatology.
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Recommended Reviews
Overall rating
18 reviews
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1 star
- Ken K.Carlsbad, CA6304Apr 8, 2024
My primary Physician recently referred me to Dr. Ruth Gilboa, a highly regarded Solana Beach Dermatologist that has been specializing in Dermatology Medicine for approximately 35 years!
I called her office and her front office staff, Jasmine and Debbie, were so caring and supportive and took a lot of time to get me in to see Dr. Gilboa at the earliest time possible. She both have a really great sense of humor as well!!
I went to see her Thursday, March 28, 2024, and my appointment with her was one of the best experiences I've ever had with a Physician!
She was kind, patient, professional, knowledgeable, took a lot of time with me, and addressed all of my skin issues and questions!
Dr. Gilboa's assistant, Ciara, was extremely caring and nurturing and went out of her way to call my Pharmacy on her own to make sure that they gave me the very best price for my prescription!
I can see why my Primary Physician regarded Dr. Gilboa so highly; everyone there was truly remarkable and a Blessing to work with and be around!!
Ken Kadansky Broker Owner La Costa Real EstateHelpful 0Thanks 0Love this 0Oh no 0Business owner information
DS I.
Apr 16, 2024
Thank you for taking the time to provide feedback about Dermatology Specialists. We are pleased to hear you had a positive experience during your visits to our office. We strive to offer the best quality of care to all our patients.
- Ms. J.Encinitas, CA8737087Nov 20, 2023Updated review
Thank goodness the clinic manager reached out to me and I was able to see a knowledgeable and compassion Dr.Ross. He did a biopsy of my rash and a swab of another area so after three months of suffering, two PA's and 4 Dermatologists he was finally the Dr who took the proper action in trying to diagnose and treat this painful condition.
Helpful 0Thanks 1Love this 0Oh no 0Business owner information
DS I.
Nov 15, 2023
Dear Ms. J.,
Thank you for taking the time to share your experience with us. We're delighted to hear that our clinic manager could connect with you promptly and that you found Dr. Ross to be knowledgeable and compassionate. It's our commitment to provide high-quality care, and we appreciate your patience throughout your journey.
We understand the challenges you faced, and we're pleased that Dr. Ross took the appropriate steps to diagnose and treat your condition. If you have any further questions or concerns, please feel free to reach out. We value your feedback and look forward to continuing to serve you.Nov 14, 2023Previous reviewPlease educate your doctors on how to treat fungal acne. (Antibiotics make it worse.) Please also understand that there IS a correlation between birth control and fungal acne and immune suppressed individuals and stop prescribing antibiotics before you have done a thorough exam and/or swab test.
Unfortunately the egos here get in the way of treating patients and Dr. Chu prescribing monocycycline when I'm already allergic to doxicycline would have made me sick and my fungal acne caused by yeast worse. Her colleague did nothing but tow the line, didn't ask what strength of oral antifungals I had been on or how often, and basically told me I needed to suffer for many more months. (It's been 3!)
I was told to buy an OTC itch cream and sent home. No biopsy to confirm that it is yeast, no swab, no test. No questions about what med dosage I've been on of oral diflucan.
When I told her this felt like poison oak on my back she said, "It's not poison oak."
I know that. I was trying to convey how much discomfort I've been in for months.
Poison oak goes away!
This has not thanks to the poor treatment I have received here.
Including being told that oral flucanazole is not prescribed for fungal acne caused by yeast.
Thank goodness my pharmacist warned me not to take the antibiotics dr chu prescribed or I would have gotten very ill.
Might be time to go back to Derm school.
Or at least be willing to READ and educate oneself on this common condition below;
https://youtu.be/RnDb3ajdaWc?si=mWDkbrrcX--75few
https://cdn.ymaws.com/www.aocd.org/resource/resmgr/patientresources/1/PITYROSPORUM_FOLLICULITIS.pdfOct 9, 2023Previous reviewThe amazing front office staff got me in earlier than a month from now which I love, but after waiting for over an hour for the doctor (I was on time, she wasn't) I was disappointed to learn that she didn't seem to know much about my condition of folliculitis. She told me that oral antifungals like fluconazole should not be prescribed for fungal folliculitis at all. She said doing a swab or biopsy would not help determine if my folliculitis was fungal or bacterial or autoimmune. I had done extensive research on the condition and treatments in the last two months of suffering with it, and unfortunately, the doctor is misinformed so now I need to find someone who actually understands how to treat folliculitis, a common fungal or bacterial skin condition that can be very itchy. It's commonly treated with oral antifungals when it is believed to be caused by yeast regardless of what this doctor believes. https://www.sciencedirect.com/topics/medicine-and-dentistry/fungal-folliculitis
- Cleo L.Loma Alta, Oceanside, CA017Jul 27, 2023
I've been coming here for years because of my insurance. The office has deteriorated and it used to be very nice. It takes a month to see a doctor and the doctors kerp changing. The office staff is ok, but you feel like a number to them.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
DS I.
Aug 1, 2023
Thank you for taking the time to provide feedback about Dermatology Specialists Inc. We're sorry we did not meet your expectations. We're constantly striving for excellence and would like to discuss your experience with you. Please contact our Northern Region Office Manager, Jennie at 760.828.9131 so she can speak with you further.
- Jun 30, 2019
As a native Californian who grew up using baby oil as a tanning serum, it is no surprise that I have a couple of precancerous growths on my pale skin. I am older and much wiser now, and I picked Dermatology Specialists to prevent things from getting worse.
I was fortunate the day I called to schedule my first appointment. Somebody had just cancelled so they gave me a same day appointment with Arun Venkat. I had to strip down for him and his female assistant to inspect my skin. He sent a request to treat 3 spots to my insurance and I was on my way.
The staff is always professional and timely, however my next appointment was much harder to obtain. It turns out Dr. Venkat only has office hours in Solana Beach on Wednesdays so I had to book about a month out.
I arrived and had a liquid nitrogen treatment to freeze the rough spots and a small biopsy on a location on my lip that had previously been biopsied. The previous doctor put two stitches in that fell out the same day, they were thick and left me with a scar that looked suspicious. Dr Venkat's technique was superior. His stitches were smaller and they lasted two weeks without falling out. I cancelled the stitch removal and took them out myself 'cuz that is the way I roll.
I had a follow up and was thrilled that my biopsy came back negative, but pissed that the previous doctor sucked and made me go through such a brutal ordeal that left me slightly disfigured. I asked Dr Venkat a few other questions, and he did not sugar coat the answers. Knowledge is power so it is best served straight up.
I am all clear for now, and hopefully I will not need to return. I also hope to win a Mega Millions lottery ticket.Helpful 26Thanks 0Love this 26Oh no 0 - Oct 16, 2020
I went to a dermatologist in La Jolla, and was told the bump on my nose was probably nothing. Then I came here, and the dermatologist took a biopsy and we found out it was basal cell carcinoma. I am thankful I came here, and was able to get the care I needed. I was then referred to their other location to get the cancer fully removed.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
DS I.
Jan 6, 2021
Hi April!
Thank you for sharing your experience with us. We appreciate your yelp review and are glad to hear that you were in great care!
Best Regards,
Marketing Team - Alyx G.Oceanside, CA02Jan 9, 2019
I went here twice and had an awful experience with their billing department and front office. The front office asked for incorrect co-payments both times, forgot additional co-payments and even forgot to forward my insurance information to their lab service. I had to insist that I even had a co-payment during the second visit. This caused me to receive bills from the office itself, my insurance and their lab service which took several hours to chase the errors, correct them and follow up days after the corrections to resolve their processing.
I did my best to preemptively ask Dr. Ross and the office about the billing during my second visit and was told that it would be collected as just a biopsy, the lab included. This was far from it. The bills themselves weren't even an issue, it was the exorbitant time spent correcting them.
They seemed okay on Google, but I should have checked Yelp!Helpful 2Thanks 0Love this 0Oh no 0 - Michael B.Irvine, CA835267852539May 31, 2019
POLITE SERVICE ! I had an appointment here yesterday at 1.30pm to see Dr Ruth Gilboa a Dermatologist about a couple of pre-cancerous red spots on the left side of my forehead. I had the spots frozen off a few years ago but mysteriously they returned a while back so I finally got around to seeing someone again. I arrived before 1.30pm and waited a few minutes while the reception person named Debbie attended to another patient about a return appointment. After handing Debbie the required paperwork + my ID and insurance card I sat down in the waiting area for a few minutes. Eventually an assistant named Dalia called me into the examination room. A few simple questions from Dalia and I was left alone to await the Doctor. After a few minutes Dr Gilboa came into the examination room. A few pertinent questions relating to the 2 red spots on the left side of my forehead......did I go out in the sun a lot back home in Australia ? I explained being a very fair skinned person the blazing sun was not my favorite thing. I did say I was amazed that the red spots returned after I had them zapped a few years ago. And then the good Doctor hit me with a whizzer of a comment...the red spots returned because that side of my head is exposed to the sun when I drive....and I always have the window up. We do drive or ride our bicycles North / South where we live on the coast so the sun is always beating down from either side. Still I was amazed that might be the cause of my annoying spots. The Doctor took out her aerosol can of liquid nitrogen and zapped my 2 red spots with the freezing spray. It stung a tiny bit but didn't hurt. Dr Gilboa assured me everything would be back to normal in a few days. However given the reoccurrence of my red spots she recommended a regular 12 monthly return examination. I will probably take her advice.
Helpful 1Thanks 0Love this 2Oh no 0 - Glen G.San Diego, CA1110550Apr 26, 2017
I was given a referral by my doctor to use this place and I was a bit sketched out at first due to the reviews. I had tried getting my doctor to change based on the reviews, but they weren't having that.
I wanted a specialist to look at some cysts that have been growing on my back , acne and moles. On my first visit, the front desk was very polite. The nurses were very helpful in asking and getting information of the nature of my visit. That is when Dr. Ross showed up. Very nice guy and very very informative.
He did point out some areas that I thought were cysts were actually keloids (scarring). Areas that were actually cysts, he was able to extract the smaller one and put in a recommendation to my healthcare for the bigger one. At upon looking at the smaller cyst, he knew he would be able to extract it that same visit and shave off some of my moles.
During the extraction and shave, he was very descriptive about what was to be expected and the scarring it would leave. He double checked if I understood what would come of the operation. 1st operation went well and the healing process was a success.
2nd operation required some time with my healthcare to approve. About 4 weeks later, I came back and Dr. Ross extracted the bigger cyst. Again he was very descriptive about whats to happen about any pain or pressure I would be feeling. That went a success as he delivered a young healthy cyst of a golf ball. If you've seen Dr. PimplePopper on Youtube, she's got some competition.
Definitely satisfied with my experience. He did ask to schedule a yearly visit, which I approved just in case anything pops up. My only small issue is getting another copay bill from a laboratory that they send samples to. I figure they dispose of those cysts, or perhaps it's just a way to get insurance cough up some extra dough.Helpful 0Thanks 0Love this 0Oh no 0 - Chris S.Carlsbad, CA111Jun 4, 2017
Was given a referral here by my PCP and my first experience with one doctor was fair/poor but this review is not about her! It is about my most recent visit with Dr. Andrew Ross. I'm not one to write reviews very often, but I felt compelled and really wanted to highlight the very positive experience I had with Dr. Ross and the entire office at the Solana Beach location.
Dr. Ross was personable and professional. He took time to review the skin issue I came in for, provided education about this issue specifically and skin care in general. His skin assessment was thorough - I was impressed that he even checked on my scalp and in between my toes. He took the time to answer all my questions and I never felt rushed. I work in the medical field and have interactions with doctors all the time. So I can confidently say that Dr. Ross is a superstar and I'd highly recommend him.
I also wanted to mention that the staff at the Solana Beach office were really helpful and very friendly. They actually spent the time to give me important information during my call in and helped me find an appointment that same day. I appreciate their thoughtfulness and efficiency.
Thanks again for the great care!Helpful 0Thanks 0Love this 0Oh no 0 - Meredith B.Solana Beach, CA328Feb 27, 2016
I wish I had seen these reviews before going here.
My husband previously had melanoma, and he went in for a skin check. I went in for some acne treatment. For the skin check, the doctor stood about 2-3 feet away and literally just looked him up and down. Didn't turn him around or really check or anything. I've gone with him to quite a few dermatologists, and I've never seen one do that. I asked if I could have something for my acne. She asked if I liked doxycycline. I said no, it makes me sick to my stomach, even with milk, even with food. Guess what she prescribed.
They also messed up their billing and sent me two identical bills for a procedure. I assumed that the second bill was an error since I paid the first. Next thing I know, I'm getting calls from a bill collector, and then a mark shows up on my credit report. I wasn't going to take my chances talking to the collection agency, so I had to send proof to the credit bureau that it was inaccurate.
Update: A new bill collector has tried to come after me about this lady's bill. It's been three years since I stepped foot in her office. Seriously.Helpful 3Thanks 0Love this 1Oh no 0
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