Review Highlights
“Even when something last-minute comes up, Terrence goes out of his way to provide prompt and impeccable service.” in 4 reviews
“Cecil had exactly the right demeanor for the situation, made us very comfortable, and brought us home safely.” in 4 reviews
“Excellent service, prompt and friendly!” in 2 reviews
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About the Business
Business owner information
Terrence W.
From the moment you call Dependable Taxi and Car Service you can rest assured you or your loved ones will be in good hands. We provide local taxi for Howell, NJ and Jackson,NJ ONLY. Our prestigious car service is the most reliable airport transportation service in the tri-state area. We offer unbeatable customer service at competitive prices. Dependable Taxi and Car Service has over 50 years of combined experienced with our drivers. We are one of the highest ranking taxi and car service in New Jersey. We have many returning customers who write many great reviews about the royal treatment they receive from using our company. We continuously look forward to helping you with your transportation needs at an affordable rate and the upmost professionalism.
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Overall rating
14 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Mike P.Freehold Township, NJ05Oct 18, 2021
Dependable really came through at a very vulnerable time for us. Unable to drive because of an eye condition, I had to go from Freehold to Brick to pick up my wife from the hospital after a two-week stay. We weren't sure at what time exactly she would be released but Ina the dispatcher was so kind and understanding as she made arrangements to have a driver on standby to pick me up within 10 minutes after getting word from the hospital. Cecil, our driver, was prompt, quick, and pleasant. He was there during an emotional time since my wife and I hadn't seen each other during her entire hospital stay. Cecil had exactly the right demeanor for the situation, made us very comfortable, and brought us home safely. We'll always be grateful for Dependable!
Helpful 0Thanks 0Love this 0Oh no 0 - Louise R.North Myrtle Beach, SC3775May 19, 2021
Thank you for going above and beyond! I would highly recommend Terrance and Dependable Taxi.
Helpful 0Thanks 0Love this 0Oh no 0 - Reina M.San Francisco, CA01Jun 30, 2021
Crazy dangerous driver. I wound up in the emergency room from crazy driving. Im in so much pain. Ill explain later. He should have his licence expunged. Id throw him in jail for what he did to me and driving while on the phone. Isnt that illegal? They should be out of business. Worst ride of my life. Im in horrible pain and he would not let me out the door to go to hospital. I had to jump out the back.. more later. Horrid and so reckless and dangerous
Helpful 2Thanks 0Love this 0Oh no 0 - Patricia S.Howell, NJ18231Jan 3, 2017
Just before I wrote this, I was reminded yet again of how thoroughly considerate, utterly professional and--well, dependable, this car service can be. I need a ride to Newark Airport for a 5 am flight, and my reservation was confirmed with very little notice. That's the kind of service I've come to expect.
My husband and I travel extensively, and Dependable has been our one and only choice for years. Even when something last-minute comes up, Terrence goes out of his way to provide prompt and impeccable service. He's like another member of the family. This is the way a company should be run--and Dependable is undoubtedly the best car service in the state.Helpful 0Thanks 0Love this 0Oh no 0 - J S.New Canaan, CT06Sep 23, 2018
I used Dependable Car Service for a ride that I scheduled for my mother from Manchester, NJ to NYC. The driver was excellent - friendly, courteous, helpful, and on time (actually early).
I will definitely use them again and I highly recommend them!Helpful 0Thanks 0Love this 0Oh no 0 - Hazel E.Howell, NJ92Jan 1, 2018
Professional, dependable and reliable. Did I also mention best rate in town. We needed a ride from JFK airport to Howell on New Year's Eve and Terrance was extremely assuring and helpful. Our driver Cecil was very warm and friendly and felt very safe.
Helpful 0Thanks 0Love this 0Oh no 0 - Nicole D.Long Branch, NJ104Dec 12, 2018
I reserved a taxi to and from the airport for my husband a few months back. First they charged me wrong, then they didn't show up to pick him up on his return flight. We had to call the office numerous times and finallybhe showed up about a half hour later.
Helpful 4Thanks 0Love this 0Oh no 0 - Ilana M.New York, NY017Jul 31, 2016
Terrence and Cecil (the owner and his cousin) came to our rescue in an emergency situation when our limo (from another company) broke down on the NJ turnpike. Not only did they show up within 20 minutes in clean, well air conditioned, beautiful vehicles, they were courteous and professional. Since we were in an emergency situation, they could have overcharged us since they needed to rearrange schedules and hustle to get to us quickly. They did not. The fees were very fair and we were impressed and grateful. We made arrangements for a pick up the following day. Again, the vehicles arrived clean and cool with courteous and professional drivers. I highly recommend Dependable Taxi if you are in a pinch or if you are planning a special event or trip.
Helpful 1Thanks 0Love this 0Oh no 0 - Jessica O.Howell, NJ141619Mar 27, 2016
If I had to describe this company is one word it would have to be hospitable. This was my husbands and my first time ever using a car service and will never contimplate using one ever again. Terence the owner was so accommodating and assuring that we would be at the airport on time and be picked up safely to return home. His driver Cecil was beyond awesome and our experience as a whole was definitely amazing. This will be our only recommendation for anyone we know who is in need of a dependable, honest and safe car service. (Really nice cars too!)
Helpful 0Thanks 0Love this 0Oh no 0 - Marcy F.Jackson, NJ02May 5, 2019
Excellent experience from the initial call to drop off. Called 3 days before prom after plans were changed and they were accommodating. Reasonable and fair pricing. Arrived on time each way. Would definitely recommend and use again.
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