Dallas Natural Mattress

We bought a mattress from here a couple of years ago. I was beyond elated to find a line of mattresses with safer ingredients that were affordable for buyers on a budget. We bought the mattress for our child's room, we chose the latex hybrid, it's a firm mattress, but comfortable enough, and we love that it's safer, no flame retardants, made of latex, and no metal springs. And for a really affordable price, less than $500 for a full size. Will definitely buy from this store again.

I was going around looking for a new mattress. I wanted to be able to have something that was all natural and didn't smell.
I had a friend that bought from here so I decided to go and try it out. I came in and was greeted right away. Went through different options such as all latex, latex spring hybrid, and all plant based foam. Thought I wanted something firm but ended up likening this brand Posh and Lavish. One of my favorite ones was the custom sides pocket spring mattress. It has the ability to custom tailor each side to his and her liking. Never thought this was possible.
Long story short I came back with my wife and we ended up getting a King size in this bed.
Spent a little more then was expecting but for a all natural mattress that's gonna last 20 years and we can change it as we get older... SOLD!!!! I'll be referring all my friends and family over here.

Very good experience! They have the best selection of natural and organic products. Nathan and Renan are very nice and patience and they helped us find a very good mattress that we love!

A pleasant experience turned into a nightmare when the "in stock" mattress we purchased failed to show up on the delivery date and no one called. After multiple attempts to make contact we were told "oops" it actually wasn't in stock "mistake at warehouse" but they could order a new one with unspecified delivery date and give us a "loaner" mattress (yuch) in the meantime. No explanation as to why we weren't given the courtsey of a call about the problem. We decieded we did not want to do business with a company that has such poor business practices and requested a refund.

We were then advised that a company policy against refunds existed. Many calls and emails to "owner" we dealt with finally resulted in the refund but only after threats of litigation. To this day no apology has been forthcoming. We really wanted to go natural but not with this group.

I lost over $10k because of this store's 'policies', and ended up donating the 'sleep solution' just a couple months later. Inspired by a holiday promotion, went on to another local store and bought the Tempurpedic Cloud with an adjustable base. Turned out to be the best sleep decision for my small body frame; would have saved a lot of money and grief had I gone there, first.

Wonderful shopping experience with Steve, one of the partners. I saw some less than stellar reviews and expected to just try out some mattresses I had researched online and then buy online. Being in the store changed my mind! Steve shared his background starting out building conventional mattresses and worked his way up in the business/industry, and then a personal situation re-directed him into sustainable mattresses. I'm so happy there is a store here in Dallas. I'd much prefer learning from a professional and testing everything out and deciding, plus working with him directly. We learned so much more about things than I did myself, researching online. He even built a version of a top brand that I thought would be the "it" mattress and it was better than that brand. We're definitely going back when we're ready to make our final decision very soon! We were leaning toward Ivy and Posh + Lavish. So many decisions to make, options, layering, pillows, etc. You gotta try before you buy! Thanks, Steve, for sharing your wisdom and helping us get closer to creating a bedroom oasis with sustainable, non-toxic options!

Pretty much everything from the get go was pleasant and professional. My family arrived in Dallas ready to settle in our new place but we traveled light, and needed a bed ASAP. I'm a very health conscious momma and googled a place I could find clean mattresses. Dallas Natural Mattress was right down the road from us in Addison and decided to shop there for our mattress. As with anything good there is usually wait times but they allowed us to use one of their brand mattress's while we waited for ours to arrive. Both beds were super comfy, we were needing to upgrade and to get a mattress even more specific to our needs. Nathan ended up helping us out, and it was overall a very great experience in a time where we needed things to go smoothly. I highly recommend shopping here, even if you just wish to learn more about clean mattresses everyone here has been very knowledgeable and helpful!

Chase and Nathen were very helpful and knowledgeable. Bought a bed.
Next day had buyer's remorse. Nathan cheerfully refunded out purchase.
The only place locally to get a bed above CertiPur-US rating.

Fantastic experience overall. While there was some early miscommunication about stock availability and immediate delivery, the folks I worked with were just amazing. My wife was having some allergic reactions with another new mattress we'd bought, so we wanted to go natural or organic. It took buying another mattress from them (very comfy) to realize it was something more causing this sensitivity to some of the chemicals in off gassing, etc. They were very willing and happy to exchange and help us upgrade to a latex mattress that has been great. It's comfortable as well and my wife had no issues at all related to allergic reactions with any off gassing. Thank you all for the great customer experience!

After some research, I recently purchased a new mattress. I prefer to avoid allergy triggers such as fiber fill / batting/ polyester/ formaldehyde/ fire retardants/ off-gassing VOCs. Instead, I want American made organic cotton grown without chemicals or pesticides, and natural rubber latex made from rubber trees rather than petroleum-based polyurethane. I found all of that and more at Dallas Natural Mattress located at Preston Forest. They have mattresses at all price points and offer a guarantee if you are not happy. Nathan was very professional and knowledgeable about each mattress option and, after answering all my questions, helped me choose one that could be personalized firm/soft on each side. I highly recommend Dallas Natural Mattress. You won't be disappointed.

Great experience with these guys! Nathan is the bomb and really knows his stuff.