CVS Pharmacy

NEVER GET YOUR PHOTOS DONE HERE! I used disposable cameras at my wedding to have some fun pictures captured throughout the night. I paid for 10 of them to be developed. I get the pictures back with the disks and the pictures had finger prints on them and the exposure was done incorrectly. You can see that there's a line in a lot of the pictures too where there are two pictures on one photo. This is the only thing I have and now I have nothing from my wedding day. Never get your photos done here. So messed up.

On October 6, 2022, at about 6:30 PM I stopped at the Oak Park, Michigan 9 Mile and Coolidge location on the way home-- taking my wife from her recent hospital surgery. At that time I was told by the pharmacy tech that 1. They would not fill her antibiotic script that day or evening, because they were too busy, and 2. They were unable to fill the 5 oxycodone pills script because CVS does not stock that product at that location.

I therefore went to the Berkeley, Michigan location, where I dropped off the scripts, and we were texted they were ready. On arrival, I was told the pharmacist was refusing the oxy script because we normally go to the 9 and Coolidge location. She also claimed, inaccurately, that she called my wife's phone twice to inform her of this. Except my wife's number is a smart phone, and no calls came in. She did tell me the 9 Mile location has the product.
So therefore either the tech or the pharmacist engaged in deliberate misrepresentations to us.

It is disconcerting to discover that the people we trust to fill medication for us are liars.

I come here for medicine. I've been denied medication, and twice now I have had a random pill in a prescription pill bottle, not a different manufacturer, not one of my pills, a RANDOM pill. Very disappointed.

This store has been one of the most difficult to deal with as of recent. I switched from the Oak Park store due to similar issues and it's been constant disappointment. At one point I used a different pharmacy but had to pay more for prescriptions so I went back to CVS. The staff is clearly overwhelmed with too much work. I've been hung up on several times after being placed on hold by the automated system for over 15-20 mins at a time. Having to take meds or get them for family is difficult enough as it is and then to have to deal with poor service where you get you meds from puts the icing on the cake. Currently on the phone with the corporate office to complain! This is unacceptable

It's a CVS. I pretty much just use it for prescriptions and use the pharmacy drive up window. I do go inside from time to time. The staff is okay, the parking is close and free, there's not much more to say, it's a CVS after all.

When I entered the store it was clean and well stocked. They even have a functioning photo center to quickly and easily make physical photos and passport photos. I signed up for the CVS Carepass and saved a lot of money on medicine and health items I couldn't find elsewhere. Everyone was nice and polite and friendly. It seems to me the negative reviews are about instances where people are having a bad day or they're simply trolls. People should be more graceful with retail people as it's a high stress low financial reward job.

Seriously the worst customer service I have ever dealt with. The manager of the photo department was so quick to jump down my throat and not let me talk. New management is needed and customer service training is needed.

Reviews are very accurate- i'll keep it short and sweet came in to pick up a prescription and the drive-through drive-through has a note on there says you have to come in, but as I'm standing there in line on the inside, they are giving people their prescriptions to drive through someone please make this stuff makes sense to me.. this pharmacy really it seems like all CVS pharmacies can't get it together

This is my go-to pharmacy in the neighborhood. Good location but it can be challenging to get in and out of the parking lot here.

The pharmacy here is awesome and the staff is really great. Always helpful and quick to answer your questions.

The biggest complaint is that the store has always got an incredibly long line at the front counter. Like - "never mind, I didn't need it that bad, I'll go somewhere else" long line. It's always been like this and it never seems to get fixed. Please - someone from CVS read this and address this issue!

The general manager is always so incredibly rude. I live within walking distance but will choose to go elsewhere every time. Several bad experiences.