Custom Alignment-Balance & Brakes

Fine tuning a balance issue. Dual balance all wheels and finally an old-school balance method. It involves the wheels being balanced while mounted on the vehicle. Yes, that red machine near the front bumper spins the wheel allowing a visual inspection of the wheels in movement and the feel of the vibration caused by the imbalance. Then weight is added accordingly to a specific area of the wheel (aside from the dual tire balance). This technique balances the entire hub/rotor/wheel assembly. Joe, the owner really put a lot of effort and time to dial it in as best as possible. 90% of the shake at the wheel from 60 MPH-80 MPH gone!!!! These guys been around for 35 years. They know what they're doing!

Update, Nov. 2023.

Went back again to mount and balance some new tires. They were quick, good at communication, fair and upfront with their pricing, and treat your vehicle with respect. I wish all mechanics were like this.

If you were curious, my alignment that they did over a year ago is still perfect. Again, top notch work by these guys. Highly recommend for all car enthusiasts.

So happy with the service and end result I received from Truc (alignment tech) that worked on my car!
Yes I did pay more that expected but I value my cars, performance, ride quality, tire wear, etc..... . He asked me lots of questions, told me what was possible and how he could achieve what I wanted my car to look and ride like. Spent time dialing in ride height, camber, toe, ... .
He also pointed out another issue of of a leaking axle seal that I need to have fixed!
Thanks for your service and interest in my happiness with my car!

I recently ordered two tires from Tire Rack. While ordering, I had priced the installation from Custom Alignment on Tire Rack and it showed a price of $82. When I finally went to have these installed, the total came out to be $140 and change; $58 more than the estimate.

I mentioned this in a purchase experience survey I got from Tire Rack, and someone actually followed up! They asked for some of the details and mentioned that they will contact Custom Alignment and request a refund for the overpayment. A few weeks later, I heard back from Tire Rack that Custom Alignment has not responded to their query. But Tire Rack gave me a partial credit for the up charge; which was nice of them!

While I expect Custom Alignment did a decent job of installing the tires, this is akin to bait-and-switch on their part to advertise one price and charge something quite different. I can understand some small difference in amount, but there was nothing beyond the normal installation that should have incurred this 70% markup! I suppose I could have walked away when they gave me the estimate prior to starting work, but that would have meant lugging two tires in the trunk while looking for another installer. I didn't want to do it then, but I will look for a different installer next time.

In May I got an alignment here for my Tacoma. It cost 210$ which I thought was pricy but worth it if the alignments good. Dropped the truck off and came back like 6 hours later.

Truck got a much needed alignment.

Two months later I go off roading for about 30 minutes on an easy dirt road in USFS land. No drops or high centering. The road was so basic and easy I could have accomplished this with an SUV. I get back to find my truck has clunking noises when making turns at slow speed.

Turns out my CAM bolts on my lower control arms were SUPER loose. The mechanic at Custom Alignment didnt torque my cam bolts down to factory spec.
Factory spec says its suppose to be 100 foot pounds and these were nowhere near 100 ft-lbs. 30 minutes of light off roading should not loosen these cam bolts especially on an offroad tacoma with a suspension system that the tech here inspected and passed. Now I have to pay more money to get a new alignment and have my suspension system reinspected. Tried reaching out to the owner but he was difficult to reach.

Im very disappointed in the lack of attention to detail. My decision to get my wheel alignment here is costing me more money. You should not have to double check your mechanics work to make sure they did a good job torquing down suspension nuts/bolts

Thank you for fixing my '87 Porsche 911 today, the new alignment makes it drive so much better! Before the work was done, I wanted the car to be more in line with the factory specifications. After a relatively lengthy discussion about the car's driving characteristics, Custom Alignment understood the problem and corrected what was described as "darty" road behavior. I am very happy with the results and look forward to spending more time behind the wheel enjoying the Porsche driving experience.

Went in for an alignment and a check about vibration at high speed, and was very well taken care of!
The guys at this shop are super knowledgable, and having wheels drop shipped there for an install was really easy as well.

Took my Porsche and they did a great job. Alan was great and the technician was very thorough. Right on time, less $$ than I expected. Very happy, definitely will go back.

Custom alignment is really awesome at what they're doing and you can see that as soon as you arrive. The lot is full of sports cars. And I'm not talking beater Miatas. Porsches and Corvettes all over the place. The staff is knowledgeable and patient. I came to get camber adjustment for my track car. They were able to help me dial in the values and also recommended toe-in adjustment. I really enjoy how the car drives now, my lap time at Laguna Seca improved by almost two full seconds. Will be back for more.

I've been going to Joe(owner) for the past ~20 years, and couldn't be happier with the quality of work, and the level of professionalism. I won't take the car to anyone else for alignment.