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- 831Jan 10, 2024
This salon is under new ownership! I took my daughter here for her birthday. She got acrylics and I got a gel manicure. Both were fantastic! The salon is owned and operated by a husband / wife team and they are truly artists; very talented. They were very communicative through our entire appointments, making sure we were happy with everything. The level of customer service we received far surpasses any other salon in the area. This will be my new go to nail salon. Make sure you call for an appointment first. They don't take walkins.
Helpful 0Thanks 0Love this 0Oh no 0 - Lisa S.Palos Hills, IL0176Jul 27, 2023
I was in town visiting a friend and the weather was bad, so I suggested getting a pedicure! We found this place and called and they were able to take both of us within a half hour. We got there and chose the deluxe pedicure. Oh. My. God! Hands down the best pedicures I've ever gotten. We chose the deluxe and for $45 they scrubbed your heels and every part that was dry and callused. They used an exfoliating scrub on your feet and legs and really massaged it in. Then after rinsing that, they massaged your legs and feet even more with a moisturizer. Just when you think they're done, just wait! There's more! Then they brought out hot stones for even more massaging and then hot towels to wrap your legs in. I felt so relaxed and rejuvenated when I was done. Sooo many colors to choose from as well. I live in IL and would drive back for another pedicure again!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Joanna P.Narberth, PA11712Jan 1, 2022
I was visiting my parents for the holidays and was given a gift certificate here. I went with my mom and sister in law, and we called ahead for an appointment. I was surprised that Creation actually made and held a real reservation--sometimes nail salons give you a time, and when you arrive, you still have to wait. Not here! They made sure we sat next to each other for our pedicures and manicures.
The salon looks new and was clean. Nice massage chairs, lots of polish colors. My favorite part was my nail technician, Tina. She was so friendly and helpful from the very beginning. We had a fun conversation, and she has a great sense of humor. She also took one look at my nails and said shellac would never stick on them because of the oils in my nails. I have had such problems with gel polish and she was the first to tell me why! I got the dip and it looks great. She also took care to apply the powder in thin layers for my nail's health, and it also looks better than when it's super thick and heavy.
I'm happy with my nails and will look forward to returning here, and I'll definitely be asking for Tina!Helpful 1Thanks 0Love this 1Oh no 0 - Caitlin W.Richland, MI67169Apr 26, 2019
I walked in a 630p and they close at 7, they were able to do a full shellac removal & manicure in that time, very kind, and did an amazing job. It's lasted more than 2 weeks despite dishes, laundry, washing dogs, and going to the gym 5 days a week, oh and it survived a holidays worth of baking.
Helpful 0Thanks 0Love this 0Oh no 0 - Chelsea P.SoMa, San Francisco, CA01Aug 13, 2021
I went to Creation Nails and Spa for the first time today for a full set and was very impressed. The staff was welcoming and got me in for a same day appointment. My nails look great and I will definitely be back for all of my nail needs!
Helpful 0Thanks 0Love this 0Oh no 0 - Sk V.Kentwood, MI08Apr 19, 2021
Mai did my nails and made sure to thin them out where they ALL broke (one after the other) in a weeks time. She was mad because I had naturally long nails and she wanted me to pay for shellac and fake nails. Will never let them rip me off again. Shady people!
Helpful 0Thanks 0Love this 0Oh no 0 - Alyssa C.Paw Paw, MI041Sep 28, 2020
If you can get over Vincent's horrible attitude problem and ego you may find it a nice more high end salon. However. He is SO rude to people who come in the first couple of times, he caters towards regulars and regulars only. If you're new. The only chance in hell he'll treat you with respect is if you have a designer bag worth over $2,000 and a luxury car pulling up to the store. They say they allow walk ins. But for your nails and soul. Dear god, don't.
Helpful 1Thanks 0Love this 0Oh no 0 - Cierra H.Milwood, Kalamazoo, MI162Apr 17, 2021
This salon owner canceled an appointment during check in, because he perceived an "unhappiness". Upon walking in,, he loudly screamed to "sanitize hands" before touching the iPad to check in. We looked for our names in the list, as we previously confirmed the appointment online and via phone. The owner haphazardly communicated directions on how the check in system worked, and made comments like "if you're not happy,, you don't have to" despite the fact that we were trying to understand how to check in properly. The remarks can be translated into "You are a Black woman with an opinion that is perceived as a threat." This was the second time at this location, and while the first wasn't ideal (pre covid), on this occasion, the mircoagressions were blatant. The owner made it clear that the we (a friend and I) were disposable and should be dismissed. I highly suggest that other people speak up about their experiences, we aren't imagining things.
Helpful 0Thanks 0Love this 0Oh no 0 - Feb 19, 2019Updated review
I needed a quick stop to get my nails done before the holidays and vacation. There weren't any cars, so I thought it would be perfect. The owner was the only one in the salon when I walked in, and greeted me right away. He was very pleasant, friendly and helpful, asked which service(s) I would like (they offer pedi, mani, waxing, facials, etc).The salon was very clean and well organized. Many stations for pedicures and manicures, comfy chairs. The owner started my pedicure, then moved on to start my finger nails while his employee finished the pedicure. He talked me into trying a powder like dip for my manicure. This is where my experience turned from 5 star to 3. He didn't explain what he was doing, and was rather rough with my fingers. He also used the pot of powder to dip my fingers (that seems SUPER unsanitary, but having never experienced the dip.....I thought, oookkkaaayyyy). The color did turn out amazing, but he left the powder (which dries like shellac and can only be scraped off) on the skin around my nails, and didn't bother with cuticles or anything I am accustomed to. The polish on my toes (gel) has already chipped on two toes!! The prices seemed quite steep, also, for the service. As I was paying, the owner said I need to make an appointment next time, as it is just the two people who work there....it says walk ins welcome on the door. I will keep searching for a nail salon that fits my expectations! This one is okay for a quick fix.
Helpful 1Thanks 0Love this 0Oh no 0Dec 13, 2018Previous reviewI needed a quick stop to get my nails done before the holidays and vacation. There weren't any cars, so I thought it would be perfect. The owner was the only one in the salon when I walked in, and greeted me right away. He was very pleasant, friendly and helpful, asked which service(s) I would like (they offer pedi, mani, waxing, facials, etc).The salon was very clean and well organized. Many stations for pedicures and manicures, comfy chairs. The owner started my pedicure, then moved on to start my finger nails while his employee finished the pedicure. He talked me into trying a powder like dip for my manicure. This is where my experience turned from 5 star to 3. He didn't explain what he was doing, and was rather rough with my fingers. He also used the pot of powder to dip my fingers (that seems SUPER unsanitary, but having never experienced the dip.....I thought, oookkkaaayyyy). The color did turn out amazing, but he left the powder (which dries like shellac and can only be scraped off) on the skin around my nails, and didn't bother with cuticles or anything I am accustomed to. The polish on my toes (gel) has already chipped on two toes!! The prices seemed quite steep, also, for the service. As I was paying, the owner said I need to make an appointment next time, as it is just the two people who work there....it says walk ins welcome on the door. I will keep searching for a nail salon that fits my expectations! This one is okay for a quick fix.
- Belle G.Grand Rapids, MI021Dec 23, 2017
I decided last minute to treat myself to a nice manicure. I stumbled across this place after going to 3 different places packed with the Christmas shopping crowd. Worst decision I made. The man who did my nails, I think it is Vincent, was extremely rude to me. He ruined my nails and I questioned him on it he instantly became even more rude. To the point in which he did not even help me carry my items to the nail drying station while my nails were still wet. The way I was treated there brought me to tears questioning what I may have done wrong. After calming myself down, I realized he was the one with an issue. NOT ME!! The customer is always right, right? Needless to say, I will never go there again and will not recommend it to anyone I know.
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