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Review Highlights
“Brittany is such a professional and kind hygienist and will always help you navigate your oral health.” in 6 reviews
“To compliment Dr Herrera's front desk- I cannot say enough about his Secretary/administrative assistant Michelyn.” in 14 reviews
“They are super gentle and friendly so if you have any nerves their calming demeanor will relax you.” in 2 reviews
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About the Business
Business owner information
G. Allen H.
Family Dentistry. Services provided include Implants, Short Term Orthodontics, Crowns, Bridges, Root Canals, Whitening. New technology includes digital x-rays and lasers. Find us on Facebook! Concord Dental Care
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Overall rating
19 reviews
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1 star
- Tim L.Clayton, CA157337Feb 8, 2017
Unethical, dishonest, ripoff, etc. This guy is always selling. If it were up to him I'd have a crown on every tooth and implants in any open spaces in my mouth. I went in for a cleaning and his well schooled hygienist tried to convince me to do x-rays that were unnecessary for a routine cleaning, but how else will they point out your new crowns needed. She then proceeded to tell me I had periodontal disease from my last x-ray and that's why I needed them again. Periodontal disease? This was new to me, if I had that problem before why was it never brought up? These guys are all about the $$$$, and I'm glad to see I'm not the only one who has experienced this. Time for a new dentist. Steer clear of this guy, especially if you're carrying your wallet!
Helpful 4Thanks 0Love this 3Oh no 0 - Halina F.Malibu, CA374115Dec 14, 2023
My family and I have been coming here for years. I really believe in Dr.Herrera and his amazing team! Brittany is such a professional and kind hygienist and will always help you navigate your oral health. The dental assistants are all so kind and patient and Diana in the front is great about taking care of all the details and making sure it's clear and understood. I recommend Concord Dental Care for exceptional service and care.
Helpful 0Thanks 0Love this 0Oh no 0 - Ryan S.Sparks, NV905Aug 22, 2023
.Dr. Herrera is one of the best Dentists that I have ever had in my life! He is a very nice guy. His entire staff is awesome! Herrera is very thorough and to the point. The best part is that he fixes what is necessary. Never tries to push a sale on something that you don't need. Which some dentists can do. He is a rare gem to find. I'm extremely happy with this dental group and I highly recommend them! So tell your friends and spread the word!!!
Helpful 0Thanks 0Love this 1Oh no 0 - Jul 1, 2020
My family has been seeing Dr. Herrera for over 12 years. His staff is very professional and friendly. Growing up, I hated going to the dentist. I had bad childhood experiences but Dr. Herrera is gentle and patient. He changed my outlook! You can tell that he loves and enjoys his work and takes pride in his office.
Concord Dental Care is a small dental office on Clayton Road across the street from the old Kmart. If you blink, you might miss the driveway so slow down when you see the business park. There is plenty of parking. Initially you might get lost locating his office. Just remember they are right across from the John Muir Medical Group.
With Covid-19, Concord Dental Care is taking every precaution to ensure their patients and staff are in a clean and sanitized environment. Once you arrive at the parking lot, you are asked to text or call the office to let them know you are there. They will come out and escort you in. Wearing a face covering is required. They immediately provide you with hand sanitizer and if there is a patient ahead of you, they make sure you are within a safe social distance before you are seen.
Dr. Herrera's staff is very thorough. They explain everything to you that is being done before performing any tasks. If you feel any discomfort at all, they stop and start again when you are ready and feel at ease.
Brittany and Susan are both wonderful hygienists. They are super gentle and friendly so if you have any nerves their calming demeanor will relax you. And if you have any billing inquiries or need to reschedule your appointment, Diana is great to answer your questions. The staff really makes you feel welcome and you leave feeling your best!Helpful 1Thanks 0Love this 2Oh no 0 - Mckenzie M.Berkeley, CA010Nov 9, 2021
I used to hate going to the dentist! I always felt nervous and intimidated. All that changed when I found Concord Dental Care. Dr. Herrera and his team are all so lovely, fun and caring. I feel like family when I visit and leave with a big beautiful smile every time!
I have some very specific dental care needs including a bridge and they always take the best of care to me. I've recently engaged their team in helping me with the realignment of my lower teeth and am so excited! They help me reach my goals while staying within my budget and for that I am so grateful!
Thank you Concord Dental Care team!Helpful 0Thanks 0Love this 0Oh no 0 - Jamison O.San Jose, CA304352Mar 25, 2021
Seriously, let me just warn anyone looking at dental reviews right now.... If you are pretty good at taking care of your teeth, have a good diet, and a new doctor tells you that you have 9! Cavities right off the bat. Just leave. And don't come back. This is exactly what happened to me the first day I had seen Dr. Herrera back in 2015. I probably saw him a total of 4 times and like clock work, every 6 months it would be another 4-5 more cavities he needed to fill. The guy filled 20+ cavities in the span of a year and half (mind you I probably had 5 total cavities in the 28 years I had been alive up to that point). It wasn't until this scammer told me out of the blue, that he now needed to do a root canal on a tooth that, not only had he previously done a filling on, but never bothered me. To top it off, he tried to do this root canal immediately after doing a filling so that he could give the impression that there was some sort of urgency. When I questioned him on it, he brought in x-rays and pointed to what he said were signs of decay. I shit you not, the guy pointed at absolutely nothing. I literally thought he was joking at first and had to do a double take.
Because I was young and caught in the moment, I did not have the ability to press him further on it because why would I? I am supposed to trust medical professionals right? After this, I decided to compile all of the receipts of the visits I had with this guy because at this point I was very suspicious. I matched those receipts to my dental insurance and noticed something very peculiar. This guy had been maxing out my coverage almost to the penny, every single time I had seen him NOT INCLUDING the extra cost of a few visits. I am leaving this review because it has been about 5 years now. I have not seen a dentist since then because I lost all trust in them after my experience with Herrera. That was until today....
I finally found a dentist I could trust. And guess what? After 5 long years of not seeing a single dentist since Dr. Herrara, they tell me I have 1 small cavity... ONE! In the 2 years I was Dr. Herrera's patient, I had 20+ fillings and 1 root canal. After 5 years of not seeing a dentist, I have only 1 freaking cavity....
Look, I don't leave many scathing reviews but I believe this one is warranted because the guy is dealing with people's health and well being. Do yourself a favor and pass on this one....Helpful 1Thanks 0Love this 0Oh no 0Business owner information
G. Allen H.
Apr 13, 2021
Jamison,
We pride our practice on educating our patients and reviewing their individual treatment plan. We would love to reach out to you and offer you an appointment to personally review all of your x-rays and discuss your treatment. We are happy you have found another provider that you are comfortable with, but want to give you peace of mind regarding any and all treatment you have had under our care. Please contact our office, I feel confident that after having the chance to review your case tooth by tooth and answer any and all concerns you will understand my recommendations.
Best Regards,
Dr. Herrera - Arlene M.Walnut Creek, CA5163Feb 11, 2020
Can't trust anybody with my teeth except for Dr. Herrera and his terrific hygienist Brittany. Very honest always efficient and just great people.
Helpful 0Thanks 0Love this 0Oh no 0 - Tim M.Concord, CA43Oct 28, 2019
Dr. Hererra is the best....kind, sociable and confident in his profession....honest...straight forward good person......tons of respect for hime as a professional and friend......his staff is second to none.....so please people....listen to someone who never liked going to the dentist....i love going there....not only for my personal needs, but they make it a fun time....much love to doc and his staff....Tim
Helpful 0Thanks 0Love this 0Oh no 0 - Vienna T.Walnut Creek, CA04Aug 8, 2019
Great personal care. Right when I walked in I felt completely welcomed. As someone who has always cringed at going to the dentist (as most people do), I felt completely comfortable and at ease during my first cleaning at concord dental care. Every staff member I encountered was friendly and helpful.
Helpful 0Thanks 0Love this 0Oh no 0 - Myles T.Concord, CA14153Jul 24, 2017
I used to hate going to the dentist as a kid... that is until I started going here!
Very nice staff how care about about you as a person and not for your money, professional at what they do, and have all the latest dentistry tools and tech which makes things go by quickly.
Plus everything is kept as clean as possible so there's no contamination by tools that were used on someone else. (Which are probably disposed of after it's used anyway)
I would definitely recommend going here especially if you have a kid (or kids) who need a nice respectable dentist like G. Allen Herrera, DDS and his crew!Helpful 0Thanks 0Love this 0Oh no 0
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