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About the Business
Serving freshly prepared food crafted with quality ingredients every day of the week (except Sunday, of course). Our restaurant offers everything from Chick-fil-A menu classics, like the original Chick-fil-A Chicken Sandwich, Chicken Nuggets and Chick-fil-A Waffle Potato Fries®, to breakfast, salads, treats, Kid's Meals and more. Feeding a group? Our Chick-fil-A location also offers a variety of catering options, perfect for your next get-together. On this page, you can check out our operating hours as well as the dining options that are currently available at our restaurant, including curbside carry-out or delivery. If you're looking for great food nearby, it's our pleasure to serve you.
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Recommended Reviews
Overall rating
193 reviews
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1 star
- Adam R.Phoenix, AZ831211Apr 29, 2018
While it's not the place to go for anything healthy the salads are very good and generous in size. I had the grilled chicken sandwich that had a funky taste. The lettuce covered it like it was hiding the piece of chicken. Almost as a warning "why are you eating the grilled chicken"
It just is not the place to order this item.
It was rubbery and tasted like it was 100% rib meet. It is shaped like a breast and has lines on it like it is grilled. 4 stars for the salads, stay away from the grilled stuff and go with the signature fried stuff.Helpful 0Thanks 0Love this 0Oh no 0 - Jennifer H.Scottsdale, AZ575723Sep 12, 2022
I've frequented this location from its opening. Lately the salad portion has diminished significantly and there are always issues with my order. Please note I order the same thing at least a few times a week.
Training or retraining should commence immediately.Helpful 1Thanks 1Love this 1Oh no 0 - Bob D.Scottsdale, AZ2982Feb 9, 2024
Usually Chick-Fil-A is reliable and tasty. However, I wonder if anyone samples the food before they serve it to the public. The tomatoes in their salads are hard and bitter. Taste more like lemons. Inedible!
Helpful 0Thanks 0Love this 1Oh no 0 - Lucy N.Scottsdale, AZ1266Mar 21, 2023
The slowest service ever! This is just not a one time experience, they are consistently slow with their service yet have tons of employees behind the counter. Today I waited 7 minutes in the drive thru and didn't move. Finally backed out and ordered my food inside which also took a ridiculous amount of time.
Mobile ordering is not any better. What a waste of time.Helpful 1Thanks 0Love this 0Oh no 0 - Travis P.Provo, UT1426Aug 23, 2023
Horrible. Absolutely horrible. They didn't put a full meal in the bag that I ordered and all of our cokes were gross. No syrup. Avoid this chick fil a and go to the one on Scottsdale Rd
Helpful 0Thanks 0Love this 0Oh no 1 - Alli G.Phoenix, AZ7310942Mar 31, 2023
The food is always fresh and hot. The service is always on point with great customer service and the space is always clean. Xtra sauce plz!!
Helpful 2Thanks 0Love this 1Oh no 0 - Asija S.South Los Angeles, Los Angeles, CA01514Aug 2, 2022
Don't do mobile order !
I submit a mobile order online. They said something went wrong w/ the chick-fil-a app so I needed to repay. I did repay but when I got home , I ended up noticing I was charged 2X for the same order. I went today to dispute in person & there's nothing they can do bc apparently the order was cancelled ... how was the ordered cancelled but I was still charged and I HAVE THE RECEIPTS of my purchase. I will attached all receipts & screenshots below ! I have never been to a Chick-fil-A like this before. Chick-fil-A is known for trying to please the customer but it's been a hassle to try get $15 back from a $30 Chick-fil-A meal ! I would try another Chick-fil-A if you can .
Update - I got a refund AFTER the manager Crystal had to call corporate to verify. That's so damn ridiculous! To wait over 35 minutes to get a $15.45 refund ! I HATE to play the race card but I truly feel if a whole woman had walked in there w/ the same problem, same receipts that she probably would've been treated a little more promptly and better. I truly feel bc I am black she thought I was just trying to get a free meal or something! So irritating but that's life ... I definitely won't be back to patronize!Helpful 1Thanks 0Love this 1Oh no 1 - Rosemary D.Phoenix, AZ1038262Sep 3, 2022
This place has built a culture of mediocrity. Waited 20 min for my order because 5 employees were sitting, chatting, and eating without a care in the world.
Manager was so annoyed because the young man who charged my card did so incorrectly and asked her to give me a refund. Thank goodness we do not live near this Chick-fil-A and this is not our usual stop. Will never come back here.Helpful 0Thanks 1Love this 0Oh no 0 - Debbie A.Paradise Valley Village, Phoenix, AZ04Apr 16, 2023
My family and I frequent this location. Last week, 4/12/23, my husband and I were set to pick up a large order for a baseball team. The order pick up time was set for 3:45, with the bus departing for an away game 4:15... but very last minute, we found out the bus departure time was changed to 3:45! I called the restaurant in somewhat of a panic and asked if the order (25 sandwiches!) could be made ASAP instead, due to the predicament. I spoke to the manager- I'm 99% sure his name was Michael... and he was very willing to help. We arrived and the order was ready almost right away upon arrival. Michael again assisted and was so kind, even though this was in no way his fault the time got moved, and it must have been a pretty big chore to get this large order done so fast. Thank you to the staff that was working at this time. We got the food to the team right before the bus left!
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