Portfolio from the Business
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#1 Appliance Repair Service Provider For 2023
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Viking Double Oven With No Power In Lincoln Park #60614
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Wolf Range With Burners Not Lighting In West Loop #60616
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Viking Oven Not Heating In Burr Ridge #60527
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Highlights from the Business
Established in 2011
Certified professionals
Pet friendly
Parts & labor guaranteed
Available by appointment
Family-owned & operated
Photos & videos
Services Offered
Verified by Business
Review Highlights
“Omar arrived on-time, was respectful and pleasant, and worked efficiently to diagnose and repair the oven.” in 246 reviews
“Javier was quick to response with obvious expert questions and getting us a quote as well as schedule easily.” in 210 reviews
“These guys are amazing - they were early, professional and had my washing machine up and running in no time!” in 17 reviews
About the Business
Business owner information
Javier R.
We are a family owned and locally operated 5 star appliance repair service company located in Chicago and Western Suburbs. We repair washers, dryers, stoves/ovens and refrigerators. We offer same day or next day service when available. Brands of appliances we service in Chicago and Suburbs- Subzero Refrigerators, Wolf Ranges, Thermador Ranges, Bosch Ranges, LG Ranges, Viking Ranges, Samsung Ranges, Ge, Frigidaire, Maytag, Whirlpool, Kenmore, Amana, Hot Point, Electrolux, Kitchen Aid and Jenn-air. We offer the biggest discounts of any appliance repair company and on going discounts for all existing customers in Chicago & Surrounding Suburbs. No hidden fees or ridiculous mark ups like the other guys. 7 day warranty on our labor and 90 days to 1 year on parts. We use authentic genuine parts for repairs. Neighborhood's we service - Bucktown - Wicker Park - Gold Coast - OldTown - Lincoln Park - Lakeview - River North - River West- Roscoe Village, South Loop - Streeterville - North Center - West Loop - Ukrainian Village - Edgewater - Rogers Park- Andersonville - Sauganash- Balmoral - West Town- Fulton Market - Greek Town-Logan Square - Goose Island -DePaul - Wrigleyville and more. You deserve a 5 star customer service experience every time. Customer satisfaction is our priority. Often imitated never duplicated ! We are the real Chicago Appliance Repair Doctors !
Location & Hours
Amenities and More
Ask the Community
Q:
Do you come out to Westmont? I have a Kenmore refrigerator that is not working properly. Freezer does not freeze and the refrigerator does not get cold enough. Thank you!
A:
Q:
Hello, do you service KitchenAid microwave and oven combo. I had slammed microwave door and it ended up not working. Can you help?
A:
Hello - unfortunately we don’t service microwaves. Sorry.
Javier R., Business Customer Service2 years ago
Recommended Reviews
Overall rating
693 reviews
5 stars
4 stars
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1 star
- Robb S.Bucktown, Chicago, IL31558Nov 22, 2019Updated review
Had them out again to help with a problem that came up with my stove. From my first call to the appliance doctor to end it was less than 36 hours. They came out that day, diagnosed the issue and then ordered the part. Billy was awesome in his diagnostic work and then Omar came in the next day with the part and installed it.
Both guys were a pleasure to work with and the timeliness of their work ethic was fantasticHelpful 2Thanks 0Love this 2Oh no 0Business owner information
Javier R.
Nov 22, 2019
Hello Robb,
It was our pleasure. We appreciate and thank you for the kind words. Have a wonderful weekend.Apr 16, 2015Previous reviewThis company is great! We have had great experiences with this company on our stove, fridge and dishwasher. Maybe it's time to upgrade appliances???
In any case every time they show up its always on time, considerate people that really know what they are talking about and can talk in lay terms so that we can understand.
Highly recommend - Amiel C.SoMa, San Francisco, CA01Feb 27, 2024
Excellent experience! Javier provided efficient, quality, friendly, informative, hassle-free support today. All of these things are incredibly important for somebody who is working from home. this is the second time I've worked with Chicago Appliance Repair Doctor, and it will definitely not be the last.
Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Javier R.
Apr 10, 2024
Thank you Amiel for your kind words. Cheers !
- Susanne ..Chicago, IL01Feb 3, 2024
There is no camparison between Appliance Repair Doctor, Inc. and the first two companies that I called to repair my old Kenmore Dryer. i didn't want a new dryer because i wanted it to match my old "workhorse" washer and i did not want the new electronic dryers, that i have heard so many negative things about. i called the first company, and to make a long story short, after 3 visits by 3 so called, technicians, they left me with a bigger mess on my hands than i had in the beginning. They wanted to give me a free dryer for all the problems they caused and time wasted. I told them just give me my money back and finally, they did do that.
I then called Sears thinking surely if any one could fix my Kenmore dryer it would be Sears. Three more service calls later and paying them a diagnostic fee of 195.00 they said the part they needed was no longer available so they couldn't fix the dryer and it cost me over $100 to find out they could not fix it.
Frustrated as all heck, i called the Appliance Repair Doctor as my last attempt to get my dryer fixed. Let me tell you, that there is no other appliance repair company that i have ever heard of, that is as top notch as this company. Don't waste your time with all the others. i called and 2 days later Omar arrived when he was scheduled, as pleasant as could be, and within a half hour replaced the motor and a few other parts and my Dryer is as good as New at a much lower and affordable price. I told Omar, it was like Santa Claus and the Easter bunny coming all at once. This company is the only company i will call in the future when i need an appliance repaired. They are THE BEST. They really know their stuff!!!Helpful 1Thanks 0Love this 0Oh no 0 - Feb 29, 2024
I contacted Chicago Appliance Repair Doctor (CARD) when I noticed my freezer was growing incrementally warmer. Sunday night is never the optimum time to notice something awry with an appliance. Fortunately, I had filed away CARD's contact info (phone # to call for repairs in the city of Chicago) based on a truck of theirs I had seen parked in front of a nearby condo building. Often it is a hassle to source a repair company that will come out to a high rise, so I immediately reached out to this company, knowing they do work in the city. I texted on Monday and immediately was booked in the system. The earliest available appointment was on Wednesday, which worked for me as the fridge had not (yet) reached crisis proportions. Omar, the tech that was sent out to look at my Sub Zero refrigerator, called when he was about 10 minutes away to let me know of his imminent arrival. Right off the bat, I was impressed by Omar's calm demeanor, consideration (he wore booties!), and organization (backpack filled with necessary parts/equipment). Before I knew it, he had vacuumed the refrigerator coils (which had not been cleaned since I moved into my condo), switched out a burned-out lightbulb, and replaced a water filter with a part that I previously ordered. He also sorted out the temperature issue and got my arthritic ice maker back on track. His patience in answering my questions put my mind at ease. The cherry on top is the seven-day warrantee on labor, meaning I can call if anything goes wrong in that timeframe. The pricing was transparent and fair, and I was emailed an invoice shortly after service completion. I took CARD's refrigerator magnet and plan to call on them again when the need arises.
Helpful 3Thanks 2Love this 2Oh no 0Business owner information
Javier R.
Apr 10, 2024
Hi Shanti,
It was our pleasure and we thank you for your business. Cheers ! - Leanna S.Chicago, IL0931Feb 21, 2024
I reached out to Javier at Appliance Repair Doctor based on multiple recommendations from people in my neighborhood and dog groups. My oven stopped working. He determined that it could be the result of two different parts, so the quote included the price for replacing both. He came back two days later with both parts. Upon replacing the first part and seeing the oven begin working again, he said the second part was no longer needed. He said I could probably get another year out of it. I appreciated his honesty and integrity, which is not common nowadays. He will be the only person I reach out to for appliance repairs in the future!
Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Javier R.
Feb 22, 2024
It was our pleasure Leanna. Thank you for your business and your support of Chicago Appliance Repair Doctor. Cheers !
- Candace G.Hyattsville, MD02Feb 21, 2024
CARD was a great decision. Responsive, professional, transparent. Omar was a great repair person- spelled it all out, explained what he was doing, showed me parts, up front with all costs. Put their magnet on the fridge and will contact them again if (when?) needed.
Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Javier R.
Feb 22, 2024
Very kind of you Candace. We are happy to have been of service. Thank you for supporting Chicago Appliance Repair Doctor.
- Albert V.Darien, IL05Mar 19, 2024
Came in, diagnosed the problem with the dryer, had the part and repaired it quickly. Easy to recommend.
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Javier R.
Apr 10, 2024
Thank you for your support Albert. Cheers !
- Kyle E.Bridgeview, IL04Dec 24, 2023
Came out quickly to respond to washing machine issue, provided quick feedback and a discount and recommendations on new machines when a repair was not possible.
Would absolutely use again.Helpful 0Thanks 1Love this 1Oh no 0 - Kathy D.Chicago, IL023Dec 14, 2023
We had an issue with our 10 year old Bosch dishwasher not turning on properly. Steve examined it, determined it is in good working condition and we ordered the part. Came back a few weeks later (the delay was with Bosch) and fixed it.
Very professional, kept us updated and was on time. Have no hesitation in using them again.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Javier R.
Jan 7, 2024
Thank you for the kind words Kathy. Cheers !
- Thomas L.San Francisco, CA09Feb 15, 2024
Prompt. Efficient. Quick evaluation. Courteous and knowledgeable technician. Highly recommended.
Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Javier R.
Feb 22, 2024
Thank you for supporting our small family owned business Thomas.
- Ann V.Park Ridge, IL02Dec 31, 2023
Omar replaced the igniter on my seven-year-old Samsung oven on 12/28/23. Omar arrived on-time, was respectful and pleasant, and worked efficiently to diagnose and repair the oven. He asked for the oven model prior to the appointment so he could arrive with the parts needed to complete the repair. The price was fair and the service was excellent. I am so pleased that this company is trustworthy and competent. I would definitely hire them again. Thanks.
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