Central Self Storage

Tried to make a payment for Feb and March since the last payment date was in December for January/February. The "manager" wanted to charge me almost $200 in late fees and said it was already advertised in the New Hope paper for auction. After 2+ years and never being late these people wanted to auction my stuff off. Find another location or self storage, this one is despicable.

Not sure if this is the same owner as central self storage in Bloomington. It seems they have changed their name. Horrible experience.

Central Self Storage at 425 Washington Ave. N., Mpls,MN is an EPIC FAIL in customer service and integrity. Watch yourself - they advertise cheaper rates on their web-page and then when you show up in person to rent it, they want you to pay more. They hit me to with a demand 33% higher than the advertised price! Once I called them on the illegal bait and switch, suddenly all management has been unable to return phone calls or respond to emails for over two weeks!! None of their call service can be of assistance because apparently the district manager Daniel has to approve everything. They have their webpage locked down so you can't rent at the cheaper price by simply filling it out on-line. Their live chat is a non-working function on their web-page and you also can't post any reviews in their review section of their web-page. The basement is wet. I thought it smelt like dog urine and then we went down there - wet basement. It was suggested I get flats to keep my items off the floor to avoid any water damage. Seriously?! TOTAL FAIL AND DO NOT RECOMMEND