Caribe Funeral Home

I recently had the unfortunate task of arranging the funeral services for my little brother and I am incredibly grateful to have chosen Caribe Funeral Home. Patrick, James, and Olethia went above and beyond to provide us with compassionate and professional support during this difficult time. Their guidance, attention to detail, and empathy made a significant difference in helping us honor my brother's memory. The facility is beautiful and well-maintained, providing a peaceful environment for our family and friends. Thank you, Patrick, James, Olethia, and the entire team at Caribe Funeral Home, for your exceptional care and support.

For the last three months I was struggling to come to terms wit what I had had happened to me when I went to bid a nice goodbye to my sister on Dec. 16. I'll tell you what happen and you tell me what you think. Ok yeah right. I had eated with my lil nephew back at the spot when cause I was back in the old neighborhood and you know how Myzel be, so when I got to caribe I said lemmy go use the bathroom before everyone else comes cause I want to be polite.
So I asked the lady in the black hat if I could use her bathroom in the office cause I KNOW yall got one cause I know and she said, "oh, we don't have one. The only one is for employees only." like I was at a White Castle! I wasn't at a White Castle. My family paid you to let us use as many bathrooms as you got in the building like please just stop. So anyway, my stomach gets to bubbling so I have no choice but to use the main bathroom and so I rush in there, mind you I am early, and I undo my pants and I sit down and there was dookie already all over the floor. And urine. And now my pants and shoes was in it. So I start calling the front desk at the funeral home and no answer. I had to get my damn nephew to bring me a change and when I confronted the lady in the big black hat she just denied it and said it had never had even happened and there was no dookie on the floor but I know what I saw and I know the truth!

If I could rate this place a zero I would. This is one of the worst services anyone could receive as a costumer. They agreed to ship the body overseas. They didn't ship the body until a week later. I only found out the body didn't reach the agreed upon location until the funeral parlor overseas contacted me asking for the location of the body.

Come to find out, the body was shipped to the wrong location by Caribe. The body was found in another parish hours away from the agreed upon location. Now I have to pay extra money to move the body to the correct location.

When I contacted Caribe about their mistake they didn't acknowledged their mistake, apologize or offer to pay to move the body to the correct location.

The service was held on 12/16 from 4-6pm. After the service started, no one came to close the casket until prompted to do so. When the employees entered the service room, they were unsympathetically when lowering the body and closing the coffin - totally unprofessional.

I would also like to remind people this is the funeral home that was on the news during lockdown for having bodies pile up on the street causing an awful smell. Save yourself the addition trouble during your grief and go to another funeral parlor with better service.

I had my mother's funeral service yesterday (December 16, 2023) from 2 - 6 PM, at this funeral home and the service was nothing less than unprofessional from the time we arrived at about 1:30 PM; from the parking, audio, and other customary staff support. The staff (receptionist at the front entrance - wearing a black hat) was very rude, un-empathetic, and seem annoyed when asked for assistance.

I totally understand why they ask for the full payment upfront, because they would have a hard time recouping the fees from their customers, if they had to experience the same level of service my family and I endured.

The service was scheduled to start at 3:30 PM, and no one came to close the casket until prompted to do so, and when they entered the service room, they were unsympathetically when lowering my mom's body and closing the coffin - totally unprofessional.

I personally CAN NOT honestly recommended this funeral home to family and/or friends, based on my recent experience.

Please due your research and consider other funeral homes before considering/selecting this business as your first choice.

If I could give 0 stars I would. The walls are so thin and the people having a service next to us were playing music that we could hear. We asked the people who work here more than once to tell them to turn the music down out of respect for the other people grieving and having a wake as well and they did absolutely nothing. The sound system was also terrible so people trying to speak through the microphone we could hear a word anyone was saying. For the amount of money we paid to have a peaceful service for our family member, there was nothing peaceful about this service. There were also people outside of the room where we were having our service talking so loud like it was a party. I am so disappointed in the service here and will make sure others know not to have their service here if they want to have a proper service for their loved one.

I'm no funeral service expert but this place really does a terrible job. They offered very little to no help leading up to the service, then were extremely unprofessional on the day of the service and disorganized. All interactions with the support staff were rude, insensitive and very uncaring.

1. The team was extremely unhelpful - they were annoyed when asked for help and they were very insensitive to the nature of the day. They were asked to center the cross and flowers on the casket - but were very unwilling to do so.

2. The environment - it was very loud from the neighboring service, the walls are sooo thin and the chairs were very creaky and old.

3. Left the casket open - the family requested a closed-casket service, they opened the casket for the family to say their final goodbyes (an hour before the service was intended to start) and the team left it open after the final goodbyes and people were arriving and starting to gather around the casket - which was exactly what the family did not want.

4. Technology issues all through the service - the service started almost one hour late because the team could not find the remote for their television.

they requested that the family provide all the music and videos that they would like on a flash drive and stated that they would follow the program and facilitate the music and videos in that order. they fumbled at every point where the flash drive media should have been used and were very unprofessional and unprepared - at one point during the service, they even asked the deceased's sister to take the keyboard and figure out how to get the song to play - EXTREMELY UNPROFESSIONAL.

5. The actual sermon was in poor taste - the residing pastor spent over 30 minutes talking about himself and spent very little to almost no time talking about the deceased. prior to his sermon, he very rudely insisted that "the deceased is dead! we've already talked about his life" and told goers that they had 2 minutes each to talk.

During his thirty minute monologue, he shared so many details about his own life and prowess as a preacher, it felt like an advertisement for himself rather than the funeral service of a loved one. He clearly did not spend anytime getting to know the deceased through their family and it was so evident through his sermon. He denied the validity of human evolution, shared the definition of the word lightyear and provided the recent news that a planet has been discovered over 2.4 billion lightyears away. He even said that it is not true that a parent should not have to bury their child. He was overall very tone deaf and self-interested.

I'm not the type to write reviews but this entire experience felt like a prank and it really was not a great experience for the family. If your choices are between here and nothing - do nothing and save your time and money.

I would give 0 stars If I could they messed up my grandmas ashes and screwed my mom they are very sketchy and Unprofessional DO NOT
NOT USE!!!!!!!!!

My grandma's funeral was today. Yesterday, we had her funeral at caribe funeral home. It was really nice. There was plenty of flowers in the hallway when you come in it's perfect if you want a group pic. The only thing I didn't like was inside the room the chairs felt like it was way too close to each other. They were nice enough to open the other side for us. Plenty of people came. The lady who was driving the hearse was really sweet and helpful !

Currently at a funeral here and this has been the worst service by far. Staff is useless and you can tell that they just don't care anymore. They have this i don't care attitude and it is sad because many people use this as a a main source. The other rooms are loud and they don't have any common sense or courtesy to be mindful of the services going on next door. They allowed overly loud music during the entire service beside us. After we said something it still continued. I will never come back here again and will make sure to let everyone know about the horrible experience we endured. The value has definitely gone down. Would not recommend!

First of all the walls are not soundproof ao if there is multiple funerals going on, you can hear anything and everything in the other rooms. we complained several times of the noise and nothing changed, it just got louder! no respect for the dead at all! i have been to several funeral homes and they always check on how things are going. These people just allowed the noise to elevate outside of the rooms! I would not recommend to anyone who lost someone!