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215 reviews
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- Nov 20, 2023
I managed my expectations for a chain restaurant and I wasn't disappointed.
Just got the lunch special for which I ordered a salad and individual pizza.
It was filling, especially with the complimentary bread and seasoned oil brought out before the meal.
The salad and pizza were fine and service by Jordan was pleasant.
The floor by table was sticky with a spilled drink and ice cubes when I was directed to my table, but no staff walking by seemed to pay it any attention through the end of my meal.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Deborah M.
Nov 20, 2023
Hi Eva, thank you for taking the time to let us know how we're doing. This gives us a better understanding on what we're doing well and what we can improve on. We appreciate your feedback and we'll share this with our team. We hope to serve you again soon!
- Jun 10, 2023
My girlfriend and I decided to try this pizza restaurant. We couldn't decide between pizza and pasta so we shared and ordered both. I ordered the California Veggie Pizza and it was fantastic. It had the perfect amount of toppings on a thin cauliflower crust. It was perfectly cooked so it was crispy and delicious.
The pasta we ordered was the spaghetti and it was so tasty, it was the best pasta I've tried in a long time. I would definitely recommend both. My favorite personally is the pizza I'm a sucker for the thin crust pizza, definitely get the cauliflower crust it's worth it.
Shoutout to Kate our server she served us with a positive attitude and made our visit special. She was very kind and she checked on us and made sure we had everything we needed. She was amazing!
Great food
Friendly Staff
cute and comfortable atmosphereHelpful 1Thanks 0Love this 1Oh no 0Business owner information
Deborah M.
Jun 14, 2023
George, we LOVE to hear that you enjoyed our food, place, and service! We will be sure to pass this appreciation along to Kate and the rest of the King of Prussia team. See you again soon :)
- Shannon D.King of Prussia, PA7248Feb 2, 2024Updated review
They treat us like royalty. Very thankful for the gracious employees at CaliforniaPizzaKitchen.
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Deborah M.
Oct 22, 2023
Shannon, we LOVE to hear that you enjoyed our food and service! We will be sure to pass this appreciation along to Grace. Thank you for reaching out and sharing this experience. Have a wonderful day!
Oct 21, 2023Previous reviewGo see Grace. Been going for years now, and Grace goes above and beyond. Great service. They remember who you are and happy to see you when you come back. Aside from great service is the good food. The pizzas are very good. I get the thin crust, which is excellent. Friendly staff and very convenient.
- Sep 26, 2023
This review is about our dinner visit to California Pizza Kitchen. Our attender Grace was fantastic, and she was very helpful in guiding through the and took care of food, kudos to her. To start with spinach artichoke dip, along with the house sourdough bread and olive oil dip. The chips and dip were definitely tasty and much better and fresh than other restaurants. The house bread was tasty, too. We also ordered a mango strawberry cooler drink, and it was refreshing. For the entree, we ordered California vegetarian pizza and basil spaghetti with broccoli. From the kids' menu, we ordered cheese pizza and curly macaroni and cheese. The vegetarian pizza was so fresh with no butter and felt so fresh from the oven. The sauce on the spaghetti definitely is good and felt so fresh, too. The kids' menu items were enough sizeable portions, and the kids enjoyed it. We were celebrating a birthday and we got a desert on the house with a candle on it very nice of them
This place is definitely worth trying. We will be visiting here again.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Deborah M.
Sep 27, 2023
Hi Ramesh, we love hearing you enjoyed your meal and that Grace did a great job. Thanks for reaching out and sharing this experience with us. See you again soon!
- Jun 8, 2023
Shout out to KATE For being an awesome sauce sweetheart to me. She was so kind and polite & her services was amazing. I would recommend this place and Kate to anyone who wants delicious pizza or pasta or what ever they desire.
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Deborah M.
Jun 14, 2023
Angela, we LOVE to hear this! We will be sure to pass this appreciation along to Kate and the rest of the King of Prussia team. See you again soon :)
- Lauren H.Philadelphia, PA382218Apr 6, 2023
Terrible!! This is their chicken Alfredo. They first forgot the chicken. They did bring me a very small portion of chicken on the side that I had to toss in the Alfredo myself. The Alfredo was really dry. Definitely needs extra sauce.
The waiter Thomas was amazing and I felt bad because it wasn't his fault that the food was so badHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Deborah M.
Apr 7, 2023
Lauren, we're sincerely sorry to hear that your chicken alfredo didn't turn out as expected. We would love to look into this further for you. Can you please send these –and any additional details to us at http://bit.ly/hello_CPK? Thank you for reaching out and bringing this to our attention.
- Maria K.Ambler, PA451105Sep 9, 2023
Always a good stop for fun pizza after some shopping. Staff was nice and friendly. Not a super busy location so we got seated right away and served quickly.
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Deborah M.
Sep 9, 2023
Maria, we love hearing this about our pizza and service! Thanks for the 4 stars and see you soon at our King of Prussia California Pizza Kitchen!
- Yi L.Manoa, Honolulu, HI152858Sep 8, 2023
At first the server was pleasant and brought the bread and drinks out quickly, and then it all went down hill from there. We ordered a burger and pasta dish. It took 25 minutes!!!! The restaurant was not busy at all, it was Friday at 5:30pm.
During the wait, the waiter just stands around chatting with other waiters, I finished my entire cup of water, no asking for refill, no coming to apologize for the long wait. I have to get another person to give me a cup of water because I was so pissed up.
Then finally the meal arrived, the burger was horrible. It's the first time I ordered the burger at CPK, never again. The bread is so dry, patty and bacon overcooked.
The pasta was not good either, the noodles are hots but shrimp is warm??? What's going on today????
I am extremely disappointed with the meal and service tonight. I also give my CPK rewards number to the server for check out, there is $5 reward to redeem but the waiter did not ask if we would like to use it.
I regret giving the $10 tips.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Deborah M.
Sep 9, 2023
Oh no! We are so sorry to hear about this, Yi. At your earliest convenience, please leave us a note at http://bit.ly/hello_CPK. We would love to look into this experience on your behalf. Thank you for reaching out.
- Jihad G.Berwyn, PA01Jan 5, 2024Updated review
I posted a 1 star review on my terrible experience on Jan 1st 202. Deborah from cpk from customer experience responded to put my experience on a link that has been suspended.
That means they never look or try to address issues that occurred
Better to spend your money somewhere elseHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Deborah M.
Jan 2, 2024
Hi there, Jihad. We are sorry to hear about this experience with service at our King of Prussia restaurant. We truly hold ourselves to a much higher standard. At your earliest convenience, please share these details with us at http://bit.ly/hello_CPK so we can look into this. Thank you for reaching out.
Jan 1, 2024Previous reviewI had a terrible experience today. We were a party of eight. Our server was way too slow. Maybe they were understaffed, but nevertheless it was terrible . Could not get drinks on time. Then lastly we had to wait 45 minutes for a the check. We ordered the $8 pizzas to take home and they charged us full price , then took another 20 minutes to correct the bill. My wife complained to the manager and he told her she is rude. Spoke to the general manager, not sure if they took any action. I am taking my business elsewhere.
A couple of thumbs down. Plenty of other businesses where they will be happy to serve me and my family.
I definitely would not recommend
Even Deborah reply puts a link that has been suspended - Frank G.Hurstbourne, Louisville, KY016Dec 8, 2023
I usually don't like posting negative reviews to anyone establishment, particularly during these hard times were few people rather stay home forcing restaurants owners to take drastic measures! However is fair to mention the CPK at the King of Prussia at 160 N Gulph Rd, the service is less desirable than many other I have eaten with my family and friends.
I was at this place today and I sat down for 21 minutes with my wife and my son mother-in-law and the server didn't even offer us bread. I visited previously with my family 8 months ago and the food was served late to our disappointment. Please review waiters protocols.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Deborah M.
Dec 11, 2023
Hello Frank, we are sorry about this experience with our service. We will be sure to pass this along to our team for review. We appreciate your feedback. Thanks for reaching out and bringing this to our attention so we can continue on improving.
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