Cabelas

We came in for the Cabela's club appreciation event and received a free gift and complementary food and drink in the conference room. What they offered was more like a dinner! We had buffalo chicken dip, chips and hamburger & cheese dips, finger foods and delicious desserts of cupcakes and cheesecake bites in multiple flavors. We didn't even need to buy our dinner that evening since the Cabela's staff took care of us during this visit. As always, we encountered very helpful and friendly employees and left with more than we came in for! Thank you Cabela's!!

I am so glad that Cabela's carries Carhartt outerwear/jackets! have been to a few local stores that carry Carhartt boots but not jackets/outerwear. And I really did not want to support Amazon. I had browsed the Cabela's site before driving over to make sure the specific jacket I needed was in stock and sure enough, it was! Great selection and plenty of sizes available.

We visited during Santa's Wonderland hour and reserved a spot to have my kiddos snap a free pic with him! He was a clean and friendly Santa, woop! Today was a win all the way around.

I have never be treated so rudely at a Cabela's location as I was here. I am from El Paso and am embarrassed to leave this kind of a review, but it's the truth. My uncle and I were waiting in line at the firearms department.

Staff members would walk by without even acknowledging we were there, until one of them heard me say how rude they were. Then he responded in a defensive manner stating they were busy. No need to stare the obvious. I responded by telling him the least he could have done was acknowledge we were there. It takes two seconds to greet someone with a smile, five seconds to let them know they would be with us as soon as possible. I think it's called having couth. Do better, Cabela's.

Cabela's is an overrated, overpriced outdoor outfitter. Basically the Macy's of outdoor equipment.
It has been about 6 years since I was last in this store. On my last trip the sales person was just a jerk so I didn't buy anything and haven't been back until today.
I was looking for a particular firearm and there was one in stock, so I went today. I talked to a few salesmen today, and I admit there was one who was pretty good, but three out of four were just awful. I am not sure how they sell anything at this store.
They were all very type A and condescending. One salesman just stared at me. Like for 90 seconds. I asked what was up and got no response. I asked him if he was ok and got no response. I asked him if there was a problem and he still said nothing. They can keep everything in that store. I will never go back, never buy anything online, and I will never recommend them to anyone.

Took me awhile to get over my resentment of Bass Pro Shop buying Cabela's. After a number of years' absence, I finally made a trek to their location in North Fort Worth. This latest excursion was starkly different from the last time I visited. The sales floor was full of merchandise, employees were readily available for assistance, and the check-out process was smooth sailing. I did need to ask an employee where to find athletic wear as I needed shorts for the gym. Not only did they answer my question, they walked me over to the appropriate area of the store. Most places nowdays simply point to where merchandise is located. Not Cabela's! What a great way to go above and beyond in customer service. This was such a pleasant experience, I will definitely come back soon.

Been shopping here since it was built. Liked it better before Basspro bought it but it's still ok. Service is good and the store is still nice my kids love it.Tons of products and ok prices.

I love cabelas but the person that jumps on you at the door before you even get all the way in trying to sell you something or sign you up is the worst thing ever. It's just begging like a guy on the corner. It's a terrible look and it's uncomfortable. I avoid going to the stores both cabelas and bass pro for this reason alone. Billion dollar businesses should not be begging at the door for your business. Academy has everything I need anyway.

For the sake of transparency, let me say that I work here. So I am biased.
That said, I was a customer long before I was an employee so I feel the review is a fair one. Cabelas is a great destination if you are an outdoorsy type of person or if you are interested in firearms. Fishing gear, clothing for hunters and fishermen, boats and kayaks, and of course enough guns to shame Neo from the Matrix.
Come give us a look sometime. We have everything you need for enjoying the great outdoors! Hope to see you there!

I had been going here for years. I used to live about a mile away a few years ago. Bought lots of stuff from Cabelas. The service here here has never been above and beyond. It's been mediocre at best. It's a great store to go into and look at everything. But when I would go back 10-15 years ago it was definitely more customer oriented.

But being a shooter I would often mainly go to buy ammo or firearms. They folks that work behind the gun counters are absolutely the most uninformed people I have ever seen. With the exception of ONE employee I would deal with who was very knowledgeable.

I could write pages of the idiotic comments I have seen the gun counters guys tell customers. Basically the ones I have had the unfortunate pleasure to deal with don't know a dang thing about the guns they sell. But it's not just that it's also the poor level of customer service. Not everyone is unfriendly but many really aren't pleasant to talk to at the gun counter. They treat you like you are bothering them if you ask to see something.

So now I live about 25 miles away from Cabelas. So I wanted to drive out to pick up something if they had it. So I call and ask for the gun counter. I'm on hold for 10 or 15 minutes before someone at the gun counter picks up. I get an older gentleman by the sound of his voice. "Gun counter." Very irritable sounding. I ask if they have a gun in stock "Well....I will have to go look and see if we have it." And he sounded like I was legitimately bothering him. So he steps away for what must have been 10 minutes. When he comes back he says "Yeah." Well ok. I asked for the price on it "Well...ugh...I didn't look at the price. I thinks it's $450 or $500"

Ok you THINK? You aren't professional enough to check? I then called to speak to a manager and got a voice mail. I left a message saying I was pretty offended and upset. Left my info. Never got a call back. Nothing. Super unprofessional. Ever since they merged with Bass Pro it's been really terrible service. I pretty much stopped shopping at both Cabelas and Bass Pro. It had been a while but thought I'd give them a shot.

I'll never order anything or give them my business again. I'd rather deal with smaller companies who appreciate and value me as a customer. So be warned if you go to Cabelas the only person that will talk to you is the dude standing at the entrance trying to shove the Cabelas credit card down your throat. 0 out of 10.

This location has a huge selection of boats, ATVs, guns, and accessories/related products for all three as well as a lot of good clothing. Staff always seems to be friendly and helpful. The building is made to look like a massive log cabin which is really cool. At the very least, it's definitely a place to see if you haven't ever been before!

Done with Cabela's. Inside the store, number 4 in line, plenty of employees standing in line, and FINALLY left after 25 minutes of standing by the counter with absolutely NO help. Guess what, you're probably going to sell some stuff. You may want to staff appropriately. It seems like this has been the way the last several times I've been there. Scheel's is much better!