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Recommended Reviews
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- Katherine W.Raleigh, NC0614Sep 8, 2017
Great selection and customer service! The nicest owner ever, he is so helpful and tells hilarious jokes. It's such a pleasure to shop at a friendly local store like Brown's versus some impersonal corporate store where the employees are bored and underpaid. Shop local! :)
Helpful 0Thanks 0Love this 1Oh no 0 - Mackie T.Charlotte, NC014Feb 7, 2018
I would give 0 if I could. At first this older dude was super sweet and helpful- left on great terms and told him we'd send people his way if they needed any hardware. Dude sold my boyfriend a wire cutter saying that it would cut what we needed it to. It didn't make much of a dent. He had to return it because it didn't do what he promised it could. He returned it and then the man came storming out and started yelling about it being used. When he tried cutting the wire himself, he saw it clearly didn't work. So he accused my boyfriend of ripping him off $20 dollars- tried to disparage his character in front of another customer and banned him from the store. Then in anger threw the damaged wire cutters at the wall. This man has anger issues. I will never support him or recommend him to anyone in chapel hill.
Helpful 2Thanks 0Love this 0Oh no 0 - Kianna M.Chapel Hill, NC2118699May 18, 2008First to Review
If you need a few nails, a cast iron skillet, a key made, paint or your typical hardware goods, you'll find it right here, just a few doors down from Chapel Hill Cleaners. You'll also find that the staff here takes pride in personally assisting you, to get exactly what you need. The store is layed out in an organized manner and the staff is friendly and professional.
Helpful 0Thanks 0Love this 0Oh no 0 - William J.Chapel Hill, NC8338228Jun 26, 2008
This store is surprisingly large and well-stocked. Just about the only thing you can't actually get here is the lumber that you want to nail or paint. The guys working there are a down-home kind of friendly, even if walking into the place does make you feel like you're stepping into a dungeon of despair. The whole operation is deceptively slick and well-organized. Assuming that you came in for paint, tools, or other home-improvement schtick, you'll leave happy.
Helpful 0Thanks 0Love this 0Oh no 0 - Chandler M.Chapel Hill, NC04Jan 13, 2016
The gentleman runs this store is so friendly. Clean and efficient setup of goods. I always go here when I need to copy a key. Definitely worth shopping here!
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