BRL's Windows & Doors

I got BRL's name/number from a supervisor where I work, who said they were the most fair and had great products. I had Bob come out to give me an estimate and he was very thorough in his presentation. He explained every facet of what to expect.
To be fair as a consumer, I got two other bids on the windows as well. Both other bids were higher than the one Bob gave me, so I went with my original referral of BRL.
Both Bob and Wayne, the owner, came out for second measurements, to ensure everything was correct. On the date of installation, the guys showed up on time and got right to work! They were polite and cooperative, and worked very hard. That same day, we had 9 new windows and a new sliding glass door, all which open with ease to enjoy this awesome spring weather!

This company is well worth your time and money. I will gladly refer them to others just as I was referred. Thanks to all the great guys at BRL!

This company is soooo slow at doing everything! And after they have your money the communication is almost nonexistent. I waited over 4 months to get my initial installment completed. Now a window is broke and after notifying Mike, it's been a month without the replacement ! I'll post an update whenever they decide to respond and fix my window on how the service is this go round! Just BE AWARE and be sure to vet your contractors carefully! Learning lesson for new home owners and or investors!

I can only rate based off my request for an estimate. Apparently there is nobody in Vegas, they are all in Caliente and the best the lady could do was take my name and number but she had no idea when they would be able to come out. They may do great work but they aren't available to do it.

I contacted this company back in 2014 to change my living room windows. They did a great job and were affordable for such a large amount of windows. I decided to contact them again this year to change the rest of my windows including a sliding glass door. I was not sure if they would be available during the pandemic. I was glad to hear they were available. They came masks on and staying 6ft away. They worked hard all day and did an amazing job again.

We were in contact with Josh during the whole process. Very reliable and professional. Him and his dad where both very friendly and professional.They misplaced a piece of the alarm sensor on the window (which is very small) and felt really bad about it and promised to reimburse whatever cost it would be. When we figured out the cost, we contacted Josh again and he personally came back here to give us the money. I would highly recommend them and give them 6 stars if I could!

Joshua and Wayne installed 3 high-quality Alpine windows. They are energy efficient and look great!

Can't think of any reason not to give BRL and Bob 5 stars.

I just moved in to a 22 year old house and even though both AC units had been checked normal, I couldn't cool the house down to below 80 degrees on a hot day. Plenty of insulation in the attic so it had to be the windows. They were original aluminum frame, dual-pane windows but many of them had failed. There was condensation in between the panes and the frames were actually HOT when in direct sunlight.

I had Bob from BRL come out and give me an estimate on max insulation energy star rated windows. It was a very competitive bid so I placed the order. The windows came about 1 week later and the install started a week or so after that. It was August so I told them the sooner the better and they were able to accommodate me.

I had 18 windows and 2 sliding doors so it took 4 days for the install but that was mainly because my install crew were so adamant about doing the job correctly. Very impressed with those two guys.

I would highly recommend Bob and BRL if you need windows. They sell a product that is highly rated, is a great value, and has a lifetime guarantee (that the company actually honors, I checked). Also, BRL does what they say they'll do and are very easy to work with.

Wonderful experience! ....again. Last year I used BRL's to install a door and two windows and was very happy with the service so I called them again when I needed additional windows and door replaced. Just as before, I couldn't be more pleased. Phone calls were returned promptly and Bob came right out to measure and give a quote. Shane and Josh were right on time to install. I noticed they looked over every detail, making sure all was perfect and my new windows and door look great! Yay! I'm so happy!

The address listed on Yelp is no longer occupied. They have no showrooms open at all. They should note that in here before people waste their time driving out there!

Mr. Bob was awesome.
He did what he said and he did it about 5 days earlier than I expected.
Loved working with this company.
Angie Jack

BRL deserves 10 stars. We had an emergency and needed our door fixed ASAP. I called after their business hours but someone still answered, her name was Barbara. She listened to my concern and took my information down; at the same time I told her I understood it was after hours and would understand if they couldn't send anyone. She heard the worry in my voice and she informed me she would contact Josh to see if he can assist. God bless them, Josh called me back about 10 minutes later and told me he would be able to help me but it will be around 10-11 at night since he had to other emergencies he needed to get to. I felt bad he had to work so late but he assured me that it was okay. I loved his great attitude over the phone.

He arrived a little after 10pm and started doing his work. He didn't complain or even had a bad attitude after being up since 5am. I really applaud him for working so hard. He did a great job. We may have paid higher in the price but it was all worth it.

BRL better get ready, because I recommended this family-owned company to the entire neighborhood.

THANK YOU, JOSH!!! You are our life saver.

Let me join the chorus of people who are saying that BRL's is a great company. We needed to replace about half the windows in our house, and got bids from multiple contractors. (One was so high-pressure and scripted that we had to ask him to leave; another was fine, but his bid was laugh-out-loud high.) BRL was no-nonsense: their representative came to our home as scheduled, measured our windows, made some product recommendations, and sent us a detailed bid very quickly. Not only was it extremely reasonable, I really felt all through the process like I was getting personal attention from a family company. The installation went very smoothly, even though the installers had to custom trim all the windows on site, when it turned out that none of our frames were square. There was no damage to our exterior stucco, and our inside shutters weren't a problem. They were meticulous in the install, and the finishing work is outstanding. Throughout the installation they kept everything clean and tidy, and the end result is better than we could have anticipated. The quality of the Simonton windows is great--our kitchen is virtually silent when they're shut. In case you can't tell, I couldn't be happier with BRL's Windows & Doors: from the initial visit to the installation, they were professional, thoughtful, and highly efficient. We will definitely go back to them when we replace the rest of our windows!