Bright Look Cleaners

They did a great job resizing my daughters gown. It was done professionally and was ready on time. My wife said they were all pleasant o work with. Thank you again.

BAIT AND SWITCH- GO ELSEWHERE. OVERPRICED. I was quoted a price for hemming pants, lower than elsewhere, the total for the suit was more than the suit cost. Never given the pant hem price as offered. $9.00 to launder a man's cotton shirt. Locally the price at best cleaners is $4.50. Other customer, waiting for shop to open at 10 (not 9 as posted) said: "I always thought I was being overcharged." WELL HE WAS, AND YOU WILL BE TOO. Charged $24.00 to press suit after doing coat cuffs, other alteration shops do as part of the alteration. STAY AWAY FROM THIS RIP OFF SHOP. Other cleaners and alterations on 17th Street, I should never have gone to Bright Look. Hours said 9 am- after most people are already at work, don't plan a drop off in the morning. I got there at 9:30, still closed.

Dry cleaner prices should all be comparable because all the cleaning is done by an outside major facility, not in the little shop you go to. $9.00 to launder a shirt is OUTRAGEOUS. I got the shirt on sale for $14 from Neimans.

I WILL NEVER, NEVER GO BACK TO THIS HORRID PLACE. AND IF THEY DAMAGED THE SUIT- SMALL CLAIMS HERE I COME.

They quoted me a price over the phone for dry cleaning 2 hats that I thought was reasonable- $22 for both. The hats cost $20 new on Amazon, so ok.

Came in to drop them off, signed receipt, wait for 5 days.

Came back in to pick up, young girl up says she quoted me $22 each, not for both!!! Seriously??!??! No you did not, she told me $22 for both!!! twice she said for both!!!

Be wary of this dry cleaners, they will bait and switch you. And they have your clothing so there is little you can do!!!

I could have bought 2 new hats for this price!!! These people are deceptive and misleading in their business practices.

I have left 2 other reviews, one on yelp and calif dept of consumer affairs. I hope others don't have to go through this experience.

Buyer beware!!!

Friendly and they do a great job! They provide EXCELLENT customer service! One time a suit jacket wasn't ready when promised. I needed for an event, so they delivered it to my home for free.

Brought in my jacket to be dry cleaned, turn around time was 2 days, and the price was very fair! The lady that helped me out was very friendly as well.

Yalina the owner is literally the BEST. She takes good care of you, always keeps you in the loop & is amazing at communicating. I stopped by the other week looking for her specifically for a question I had & she wasn't there but later she personally reached out and called me on my cell phone to ask how she could help me! Like who does that?? I've gotten a couple items altered here as well as regular dry cleaning and they always turn out absolutely amazing. She is the friendliest & her service is incredible. I love her & her staff! Honestly since I've found them almost a year ago, I don't see myself going anywhere else!

Best place to get any needed alterations done. I am lucky enough to live down the street from this place. I have been having them fix and all of my old clothes that need fixing. I just brought my one of a kind sample Nike sb sweatshirt there to get resized. Its a large and I wear a medium but I was extremely nervous considering it's the only one I have ever seen. They completely exceeded all of my expectations.

Customer service is the best part about this business. I text/call the store owner, Yalina, and she always gets back to me. Yalina is a hard working entrepreneur. This is a true family business. I came here after being treated very poorly at two other dry cleaners nearby and I've stayed here for almost three years.

Appreciate the work they do here! Cleaning is great. Also had some new massage table handles made by them and they are amazing! I will continue to come back here!

Had my suit dry cleaned here there prices seem well above other places in the area which is strange. Come to find out I don't think they can dry clean a suit my suit was sent out from there place to another to have it pressed and starched. Was told I could pick up Monday at 11am or earlier I came in twice and my suit wasn't there the lady who was inside had her kid there and was on her phone seemed peeved I was interrupting her phone call which she never hung up she talked to me and the call at the same time very interesting business professionalism. By the time another lady drove up in her personal car with literally only my suit and that was it inside she was outside talking to a guy cleaning his car while her customer is standing inside waiting. At the end when she came in I went to pay for my suit and show a yelp coupon she wouldn't take the yelp coupon put something else on it which I left paying 16 instead of 18. Said well she removed some charge or watever honestly I just wanted to get going at that rate. Said well next time bring a normal item and we'll add on the yelp coupon.

Excuse me what is considered a normal item at a dry cleaner? Suits, Dresses, dress shirts. Things that need to be starched and pressed which they cannot do at there facility the lady on the phone told me they have to send it out to get done.

I honestly think the most they do is regular laundry which in this case just call yourself a high end laundry service not a dry cleaner if you require sending it to another to do the job your paid for. Will never return.

I went to this cleaners based on these Yelp reviews and was hoping to find a new reliable dry cleaning service. I dropped off a wedding dress and two other dresses for cleaning. The wedding dress was very dirty at the hem but they said it would be no problem to clean. They quoted $50 to clean it and $18 each for the other two dresses. It took them 3 weeks after I called twice to check on status. They never mentioned it would cost more except to say they would call me if the cost would be higher. They never did. When I picked up the three dresses they tried to charge me $380 for the wedding dress and more for the other two than quoted. I have reported these misleading practices appropriately. There was still some dirt on the dress and they snagged one of the other dresses. I will not be back to this shady place.