Black Rock Bar & Grill

The MOST delicious steak I ever had. Sooo juicy and melt in your mouth. The side clam chowder was delicious as well. Our server was very friendly and taught us how to cook the steak on the lava stone.

The service at this location is awful.

We experienced an excessively long wait time for our food and the server never checked in with us. We had to flag down the waitstaff several times to get updates on our food.

I decided to give it another shot, placed a reservation and when we arrived it was a 45 minute wait, regardless of reserving.

It's a cool experience, cooking food steak, at table to ur liking. Was good, stones cool don't waste time. Had shrimp also, was not to my liking, but others may like.

I had the Ribeye Medium Rare with the baked sweet potato and tortilla soup. The soup was decent, the baked sweet potato was cooked alright but the steak was one of the worst ribeyes I have ever had. It takes a lot for me to not finish a meal, especially a steak. You'll have better luck at Outback or Applebees...no really, you will. I mentioned the meal quality to the server, and all he had to say was sorry and handed me a bill. The picture provided is 3 bites in, and I didn't finish it or take it home.

4 of us went for the Easter Brunch Buffet and my son found a long hair wrapped around his ribs. I called our waiter over and showed him and asked him to refund his part of the bill ($30) since we were all sick at this point and ready to leave. He refused and offered us a free appetizer handing us a coupon, which they have on this website... Really? We will not be back since its ok to have long hairs in your food.

Wouldn't it be great to be able to wipe the slate clean and start over again? That's what Yelp has decided to do, since my previous reviews are gone now. So here we go.

My wife and I didn't want to come here because we've had bad service here so many times. She decided to tell one of the workers, who apologized and seemed really interested in making sure we had a better experience. That was a busboy, but it was nice to hear.

We had a party of 8, and they wanted to seat us at a massive booth. That meant that anyone on the inside who needed to get up would make everyone get up. We asked to be moved, and it was taking a while, so we picked a table ourselves.

Service was mostly good, except it seems to be policy here for the server to wait until we finished eating the appetizers were before the main courses started cooking. I know restaurants do this because they want you to take your time and order extra drinks while waiting for dinner. Very annoying.

My appetizer was the smallest cup of lobster bisque I've ever seen. It's about the size of a small tea cup. Tasty, but 3 ounces of soup is just ridiculous.

I ordered the One Eyed Lucy, which was served (nearly cold) with a big, beefy burger and a fried egg on top. Tasty burger, but warmer would have been better. The truffle fries were crispy and subtly truffley. Also cold.

Ketchup was not provided with the fries, and when my wife asked for it, she was given two tiny ketchup containers, the 1 ounce size ones. After sufficient whining on our part, they finally gave us a full-sized ketchup container.

That bus boy came back to see how we were doing, and helped out with refills and such. I was very touching, but you would think the manager would have more of an interest in such things. Maybe this was an episode of Undercover Boss, and he's the youngest CEO in history?

This is my fifth visit here, And the last four we have gotten spotty service. This is a reflection on the management, so hopefully somebody reads this and does something about it. You can't just rely on the awesome gimmick of cooking food at the table to do all the work for you. You have to make sure that the servers have sufficient support, and that they don't hold the main course hostage waiting for the appetizers to be eaten. That's a relic from the 1980s, and we don't need it in this century.

I only came back here because other people wanted to go. The food is excellent, as always, but it's hard to get past the issues with the service. If Yelp wipes out my review again, and I have to come back here again, I can only hope things will get better.

Got in early on a Friday. While they don't take reservations, the called in priority seating helps, literally beat the crowd by about 15-20 minutes at 6:30.

5-9-23 Good place for birthdays. I hadn't been in years. Food was good. Service was good. Free appetizers were great!! Onion rings, Brussels sprouts, spinach dip were very tasty. Will definitely come back soon.

My bartender was amazing. The food was even better. We sent Sunday afternoon. It was peaceful and very fast service. The bakers cinnamon roll martini tasted awesome. A great recommendation from the bartender.

No, it's just a no from me. The steak is low quality for more money than any steak house in the area, the only cut of steak they offer is a sirloin and it is trash. Everything is greasy and smoky and just not great. Our server must have got lost when it was time to cash us out because we sat for a good 15 mins waiting. The pretzel app is good. That's about it