GO Car Wash - Ventura Plaza

I've used a lot of different car washes in this part of town. This may turn out to be one of my favorites.

I had dropped my better half off for PT and decided to get her car washed while she was doing that. This one was near, so I headed for it.

Entrance is easy to get in, and today, I didn't even have to wait. I drove up, made my selection of washes, and drove to the entrance. The attendant guided me in, and I was off.

Upon finishing, I drove to a nearby vacuum stall. Vacuum worked great except for picking up all the dog hair. I guess I need to invest in a back seat cover:-)

Will I return? Definitely when in need when in that area of town.

Great Service , came out fantastic!! Great prices and def will be coming back for another .... with a membership !!

My name is Roel and I am trying to contact and speak to somebody in charge in regards to my membership and the services provided as well as the employees that are running the business Gocarwash at the Stoneoak location on 1604N. in San Antonio, Texas I have an ongoing issue that I have been trying get resolved since August 2023 and we are now in November 2023. If you can please contact me at 210-371-3361 as soon as possible for a solution to this situation I would greatly appreciate it.
Thank You -Roel G.

Price? Decent. Odd how my entire car was clean but the front near the grill looked partially washed. Also, not happy that the wheel guard was dislodged slightly. I didn't notice until I was near the vacuums. Thankfully no real damage. It's easily popped back into place. But if I'd lost that little green plastic "screw" I wouldn't have been able to. I'm not sure if the person guiding me didn't ensure my car wasn't properly aligned or what but I hear the thump inside the was but I wasn't aware that's what I heard. Anyway, I'll need to rethink going there again. I hate it though. It's so close to home.

I usually go to a different car wash place, but I decided to try this one for the first time. I was very excited when I was going through the washing process, because I felt like they washed my car longer with more bubbles than the place I usually go to. However I was very disappointed after I checked my car, because it was not as clean. I got more disappointed a few days after when it was raining. I realized that my car was not shielded at all.

I appreciated their vacuum cleaners and wiping towels were free. This place might be good for a casual wash with the cheapest plan.

Typical drive-thru car wash. Vacuums were very strong but the air guns had no pressure.

No rags/cloths provided.

As with most drive-thru car washes, I wish there was more rinsing at all wash levels.

I've been to this location a couple times because it's convenient. After todays wash I will not be back. First off, this is the loudest car was I've ever been in. More importantly, when I got home I noticed that the whole backend of my Jeep looked like it hadn't been touched. That's an $18 wash. What a joke.

Been a very loyal customer at this car wash since it opened but it just doesn't wash well anymore because of poor maintenance. I washed a few days ago and it left horrible dirty streaks all over the car. The car was dirtier than when it came in. Sometimes the brushes don't even touch the car.

Car wash is kind of pricey and doesn't wash that well. Staff is rude. I was vacuuming and cleaning the inside of my car when I sent my son to grab a couple of towels to wipe down our car. My son grabbed two towels and grabbed an extra two to hand to a man who was standing there also needing towels. He went and returned one of the towels while I was still cleaning with the 2nd towel. A worker came and accused my Black son of stealing towels while I was parked and literally using the towel at that moment! He said, "We saw him grab four towels and not return four towels." I said, "That's because he handed two of those four towels to another man who was waiting and I'm still using the other towel."
Talk about racial profiling and extremely rude customer service.

Machines get off timing and your car gets hit with dry bristles, soap doesn't get rinsed off and you leave the tunnel covered in soap and water spots. This happened to me and this attendant on duty told me "it's been happening all morning, what do you want me to do stop every car and warm them?" Uh maybe try resetting the machine, something, anything other than giving me serious attitude for bringing It to your attention then telling me to "leave man, just leave", when his attitude and response pissed me off. This punk will be flipping burgers and car washes the rest of his life.