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Review Highlights
“Gabriella, my buildings engineer has been beyond helpful with fixed in my apartment, responds and gets the issue fixed fast!” in 54 reviews
“Gazi, the building engineer was fantastic and always very helpful and responsive when any issues arose.” in 8 reviews
“We have communicated minor complaints to the building engineer, Denis, and he took care of our concerns promptly.” in 11 reviews
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About the Business
With over 30 years of ownership in the metropolitan Chicago area, Beal Properties is proud to be one of Chicago's leading property owners of multi-family apartment buildings. We offer beautiful and well-maintained apartments in the vibrant Lakeview, Lincoln Park, Wrigleyville, Ravenswood, Lincoln Square, Logan Square and Gold Coast neighborhoods, and in the North Shore neighborhoods of Northfield, Evanston, Highland Park, Glencoe, and Winnetka. Our responsive and dependable staff facilitates all aspects of the rental process - from showings and leasing to providing on-site maintenance for our properties. We appreciate that our tenants put their trust in us; in turn, we are committed to providing superior, personalized service to ensure a pleasant and stress-free living situation.
Ask the Community
Q:
Is there an emergency number for Beal? I've contacted the main office and called and text the manager. Think we may have a gas leak in our building.
A:
I don't live there anymore. Call Brian his number is in the lobby by the mailbox. Best of luck
Christian M.5 years ago 1 person found this helpfulQ:
Anyone living at 511 w melrose apartments and have any feedback on the building?
A:
You're mostly paying for the area. It's convenient as heck to live no more than 10 mins away from like 4 grocery stores. But it's overpriced for what you get. My kitchen has no drawers and very little counter/cabinet space and my fridge cuts into… more
Taylor C.4 years ago 3 people found this helpful
Recommended Reviews
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615 reviews
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- Camille P.CA, CA04Jan 16, 2024
Crazy snowstorm over the weekend - my pipes ended up freezing and busting. Called Vasif early in the am when I noticed leak and he was quick to respond. Was at my place within 30 minutes to assess the situation. Notified overnight plumber and pipes were fixed before lunch time. Very happy with the quick response/availability even during such horrible weather.
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Ashley N.
Jan 19, 2024
Camille, thank you for taking the time to share your positive experience with us, especially during the challenging weather conditions over the weekend. We're delighted to hear that Vasif's prompt response and efficient coordination with the plumber ensured a swift resolution to the issue with your pipes.
Our team is committed to providing excellent service even in adverse conditions, and your feedback reinforces our dedication. If you ever need assistance in the future or have further feedback to share, please feel free to reach out. - Ashley, Tenant Care Liaison (ashley.n@bealproperties.com) - Erick A.Chicago, IL1062418Jan 22, 2024
I had an unfortunate experience with Beal Properties as a new costumer. They were showing a unit that was not actually available for the date advertised. I am working through a leasing agent and my agent found an apartment at 701 W Brompton for a studio available in March 2024. Agent requested that the current tenant be notified and we looked at the apartment yesterday. I liked the place so I moved forward with the application, paid the $75 application fee and the $395 move-in fee.
This morning, my agent receives an email stating that the tenant agreed to renew lease today. Why would you waste a new client's time by advertising a place when the tenant has not even notified that they will not renew the lease? I know Chicago rental law usually requires a 60-day notice, and it is less than 60 days from when this was advertised as available. The apartment is still being advertised online on their site. I will update this review but I am waiting to see if I get my $395 move-in fee back as well as my $75 application fee. Total waste of time and irresponsible leasing office. If I don't receive my $395 move-in fee back, I will place a complaint with the city of Chicago.Helpful 2Thanks 1Love this 0Oh no 0Business owner information
Ashley N.
Jan 23, 2024
Erick, we sincerely apologize for your disappointment that the apartment you wanted to rent was no longer available. We understand how frustrating that can be. Our goal is to make our leasing process as straightforward and transparent as possible. We do want to clarify that the apartment was available for the advertised date when you viewed it, but the current tenant opted to renew at the last minute - unfortunately, before you submitted your application. We promptly communicated this to your agent, confirmed you had no alternative choice, and, prior to your post, had already processed your refund in full. If you are interested in viewing one of our other units in the area, we'd be more than happy to assist you further. - Ashley, Tenant Care Liaison
- Alyssa C.Chicago, IL119491Jan 17, 2024
I am writing this review out of sheer frustration with Beal Properties' apparent disregard for the safety and well-being of its tenants. Since the weather got colder, Beal Properties' solution to prevent pipes from freezing is both reckless and concerning. They decided that it's acceptable to leave an unattended space heater running 24/7 in the laundry room, which violates fire code regulations. Despite expressing my concerns to our building admin (who has been a saint through all of this), it seems that upper management remains indifferent to the potential dangers this poses to residents. The explanation given by management, citing the prevention of frozen pipes, is not a valid excuse for compromising the safety of residents. There are definitely safer alternatives to prevent the pipes from freezing that don't involve leaving an unattended heater running. It's baffling that a property management company would prioritize such a questionable approach over the safety of its residents.
Moreover, consider the prevalence of apartment fires caused by unattended space heaters, one would expect Beal Properties to exercise more caution. The news is filled with incidents resulting from similar negligence. Chicago has some of the strictest fire codes, and I don't understand why Beal Properties is failing to comply.
I implore Beal Properties to reconsider its approach to safety and take immediate action to rectify this situation. The well-being of residents should always be the top priority, and I sincerely hope that necessary steps are taken to address the issue promptly. Also just an FYI, replacing an older space heater with a new space heater is NOT a proper solution.Helpful 2Thanks 0Love this 1Oh no 3Business owner information
Ashley N.
Jan 19, 2024
Alyssa, we understand and appreciate your concerns about the recent use of a space heater in response to extreme temperatures. Your safety and well-being, as well as that of all our residents, are of utmost importance to us.
The decision to use a space heater during the extreme temperatures last week was made as a temporary solution to prevent frozen pipes, which can lead to water and heat interruptions for the entire building if not addressed. The heaters we use are designed for safe operation, but we hear you and want to assure you that we are actively exploring alternative solutions. An electrician has already stopped by the building, and we are in the process of reviewing the next steps. Thank you for using your voice to advocate for your neighbors. - Ashley, Tenant Care Liaison - Dec 22, 2023
1435 N Dearborn
* Even though the units are refurbished, it's really one of those fake nice things. I could tell they used some pretty cheap labor. The dishwasher is not installed flush with the countertop, the faucet handle is permanently cocked, the paint is cheap, the "hardwood floors" are really just that thin wood strip veneer stuff that sticks to the floor underneath. The outlet placement leaves me scratching my head. The wiring is... questionable, like, there's a switch in the bedroom that just SHUTS OFF all the outlets in the room. There is no ceiling light in the bedroom. The countertops are really nice, I will give them that. The guts of the building are old old old.
* If you don't have a front or back unit, you'll basically live in a hovel. There's like 3 windows. If you live in a middle unit, like me, you won't have a front or back view, just a side view of a building that barely lets any light in. Since the buildings are so close together, you feel really isolated and trapped. This was definitely a psychological thing that affected my mood throughout my year lease.
* There's like 4 parking spaces. So don't come in expecting you'll have a spot, if you or your family owns a vehicle. You might have to pay for street or structure parking which could be quite a distance away.
* Creaky ass floors. I am trying to be like Frogger here and not be an annoyance to my downstairs neighbors. I have basically identified the mega squeak spots and had to partition things around it. Plus the sound drives me batty as well. I basically follow a set path in my unit that creates as least noise as possible... which is extremely limiting and mentally draining. So if this sort of thing annoys you, you'll probably be better off not here.
* Stompers. Lower units, beware. I am sure it's fine if you secure a top floor unit. Being that this is an old place, you'll hear the reverberations of footsteps above you, and you might also get a lead-footed stomper who likes to run throughout the place. Be cautious of disrespectful neighbors. The idiot above me SUCKED. Zero respect. Stomped until midnight, wore shoes all the time, and was constant back and forth back and forth, running in his unit, all day.
* Paper thin walls. I've talked about upper and lower, but side by side, I can literally hear conversations people are having in the next damn unit. I can hear my neighbors actually *pissing* in the toilet. PISSING. I can hear it. Through. The. Walls. It's basically like you never have any privacy from your neighbors, essentially it feels like roommates and you're renting out a room. The sound proofing is, of course, non existent.
* Maintenance. The building engineer is hit or miss in his responsiveness sometime but other than that, haven't really had much of a complaint here.
* Trash collection. Again, this is an old building. I can't stress it enough. Be sure to lug that shit downstairs and vie for 2 landfill trash cans. That's it! Two. Those are always over full and you have to put the trash on the ground NY style.
* Security. Trust is a big thing when there's no doorman or real security. I mean, there's some surveillance and a locked entry to the mailroom, but still, the tenants here are liable to steal your packages. Happened to me already.
* Temperature control is done via a Heating & Cooling unit cut into the wall. No thermostat here. Plus whoever cut it in, did terrible work. Didn't even cut the padding to fit right... and the tape job there was atrocious and an eyesore
* Plumbing. Sometimes I'll turn on faucet to the bathtub and see brown water spurt out. And there will be times where I take a piss in the toilet, yes - only a piss, and it doesn't even flush. How tf is it backed up? Actual mystery. Pluming in this building is probably ancient and out of date. I'll try again in 15 minutes and somehow it's not backed up?
* Layout. The layout is terrible. Imagine having someone over and letting them sleep in the living room. If you decide to close your door, you're also cutting off their ability to use the restroom in the middle of the night. The bathroom placement is pretty stupid. It's connected to the main bedroom with no other point of entry.
This is a budget place in a semi quiet neighborhood. There are a couple schools, cafes, shopping options, easy access to downtown offices but also easy access to the parkway and lakefront. I stress BUDGET place. Gold Coast traditionally has some of the highest median rental prices in the city, but for a place like this, anything over 1500 should be downright criminal.Helpful 2Thanks 0Love this 0Oh no 1Business owner information
Ashley N.
Dec 28, 2023
Cam, thank you for sharing your thoughts about your Gold Coast apartment. Your astute observation that this vintage property is a budget-friendly option in this prestigious, and highly desirable neighborhood is important. We assure you that we take your feedback seriously and are actively working to find specific and effective solutions to enhance the overall living experience for all residents. Your insights will help guide our ongoing improvements.
The Gold Coast, known for its rich history and modern luxury, is reflected in our carefully designed renovations aimed at offering a unique blend of historic charm and contemporary comfort. While we're proud of the high standard to which we renovated your apartment, we understand certain aspects of your experience fell short of expectations, and for that, we sincerely apologize. We also have other apartments in this building, and many other buildings in the Gold Coast, at other price points, which are also alternatives for those who have more generous budget options.
We appreciate your feedback and wish you the very best moving forward. - Ashley, Tenant Care Liaison - Emma KateLakeview, Chicago, IL02Apr 17, 2024
I appreciated Mary and Jenna's help in finding me a new apartment. They had excellent customer service and found me a place within my budget that met all my needs.
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Ashley N.
Apr 17, 2024
Emma, thank you so much. Our Rental Associates, Mary and Jenna, are truly awesome. We're delighted that they helped you find the perfect apartment. If you ever need anything, please don't hesitate to reach out. The Beal Team will always be happy to assist you. Welcome home! - Ashley, Tenant Care Liaison (ashley.n@bealproperties.com)
- Dimitri Z.Lincoln Park, Chicago, IL01Mar 5, 2024
I'm tired, I'm hungry, I'm poor. I appreciate and look up to Beal properties for the fact that no matter how much hate, lawsuits, immoral acts they commit they always have an Ashley to back them up in the yelp review comments tab. How much money do you make Ashley?? Like that's a real question. How about you reply with nothing but how much money your shoving in your pockets. And then comment on this next year and compare how much you make to this last year when Beal properties didn't shove a an extra 30$ a month internet cost down our throats with an additional 100$ of extra rent we must pay for no reason.
Also mind you everyone I'm paying now 1550$ a month in rent on a """300 SQUARE FOOT APARTMENT""" this is absolutely mind blowing that I pay this much for rent and this apartment is absolute garbage along with this company. I've tried so so hard to try and gaslight myself into liking these companies for providing us for housing except for the fact that they are exploiting and throwing extremely bullshit fees in your face like were a bunch of Fking idiots who can't see that the extra 30$ is a shameless plea of making us poorer and filling there pockets with as much of our cash as possible.
1500+$ for a 300 sq foot apartment, in case anyone reading this forgot.
Beal properties wants to manipulate and gaslight everyone like " oh HeY LoOk WErE GoNNa MaKe it SeeM liKe ItS woRTh LivINg In ThIs GarBaGe ProPerTie CaUse We NoW ProViDe InteRnEt"
In case you have been living under a rock Beal properties we have gone absolute years paying and using our own internet for way more affordable prices and don't need your absolute garbage and disgusting internet charge to make profit off of. We get fked with your rediculous rent prices in general now we get even more immorally fked with your 30$ internet charge. But thanks now just have to go through all the extra work of canceling my 500 mb with data for my cellphone service for 40$ so I can now use the uncomplimentary service that Beal now provides for me. Thanks for that Ashley.
Reminder: I'm paying cost 1500+$ for a 300 sq foot apartment
At this point I'm surprised Beal properties hasn't come into our apartment/ to completely air lock our walls so we can get charged for flowing oxygen for an extra 50$ a month.
Anyone who doesn't see what Beal is doing with these internet charges are absolute naive fools. Ashley I'm sure you make so much fking money from this sht you should be so ashamed of yourself for trying to back this company up for screwing everyone on rents and these absorb changes that are being made yearly. I would rather not make as much money as you than live with the shame of backing up this exploitation and being an attribute to the fall of western society. I'm on the verge of moving back to Europe just for the fact that in the place I've lived there were laws that prevented complete exploitation like this. But fk it Ashley made her money so who gives a fk.
-Helpful 2Thanks 0Love this 0Oh no 0 - Dan C.Lincoln Park, Chicago, IL01Mar 4, 2024
Beal doesn't care about you, they just want your money. I am writing this because they wanted me to, I need a new stove the person I am in contact with said if I leave a review they can get me that stove "faster." Leading up to the correspondence they emailed me and I replied 20 minutes later, it took them two weeks to respond.
And now they are adding so many fees that rent has increased by $200 a month. One of those fees is mandatory internet through them, which will make me pay double if I get the same speed from my current provider. Also is it just me or is a Maintenance fee not a real thing?Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ashley N.
Mar 5, 2024
Dan, thank you for bringing your concerns to our attention. Firstly, we want to reassure you that our goal is to always provide excellent service to our tenants, and your continued tenancy over the past 10 years is genuinely appreciated. We are committed to making sure your experience with us is positive. We want to make it clear that our reviews are voluntary. We have never, nor would we ever request a review for “better service”. We work very hard for every tenant, and hope that our honest efforts will always be reflected in honest feedback, although that may not always be the case. We appreciate the opportunity to provide some clarity.
We replaced your stove in February within 48 hours of your request. I reviewed the correspondence and see that your property manager, Katya kept you in the loop every step of the way. And to be sure, we received confirmation from you just 2 days after your initial request that the installation was successful.
Regarding the new internet service bundle, we apologize for any dissatisfaction it has caused. Our intention is to offer discounted internet rates as a benefit to our tenants. We understand that changes can be challenging, and we will certainly consider your feedback as we continue to explore ways to meet the modern needs of our tenants.
Additionally, I want to clarify that we do not charge a maintenance fee. Your Lease does have a bundled services fee that covers additional amenities and services that are special and unique to your property, such as internet. This is a standard and customary charge at most, if not all higher-end apartment buildings in Chicago and across the country.
We value your feedback, and we are dedicated to working together to resolve any issues you may have. If you are experiencing any new issues, please forward your concerns to me directly and I will make sure it gets handled immediately! - Ashley, Tenant Care Liaison (ashley.n@bealproperties.com) - Rhonda J.Hinsdale, IL06Apr 1, 2024
Eddie was excellent to work with. He showed us numerous properties and was patient and supportive as we evolved our game plan around location, priorities, etc. Upon move-in, the unit was freshly painted and spotless! The courtyard is beautifully maintained and the super has been really responsive. Really happy with Beal Properties!
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Ashley N.
Apr 1, 2024
Rhonda, thank you for taking the time to share your experience with us! It's so great to hear that Eddie provided exceptional service during your rental search and that you're happy with your new home. The Beal Team works diligently to ensure our properties operate at the highest level and that our tenants feel comfortable and supported. If you ever need anything in the future, please don't hesitate to reach out. Welcome home! - Ashley, Tenant Care Liaison (ashley.n@bealproperties.com)
- Anastasia P.Wheeling, IL3787Nov 19, 2023
I've been a resident at 3829 1/2 N Fremont St, Chicago, and I can't express how disappointed I am with the laundry room and the building management team. Despite reaching out through email, the only problem that has been addressed is a broken washer door. The bigger issue? The washers and dryers can't seem to connect to the Wi-Fi, rendering them practically useless.
For the amount of rent we pay and the steep prices for laundry services, it's absurd that we're dealing with such basic issues. We're essentially paying a premium for laundry facilities that are more of a headache than a convenience. The lack of urgency and efficiency from the management team is infuriating. As a tenant, I expect better service and functionality. It's disheartening that our concerns aren't being taken seriously, and it's reflective of a management team that falls short of meeting residents' needs. A frustrating experience overall.Helpful 5Thanks 0Love this 0Oh no 0Business owner information
Ashley N.
Nov 20, 2023
Anastasia, we sincerely apologize for any inconvenience. We understand the importance of a seamless laundry experience, and we are happy to let you know that our team has successfully resolved the Wi-Fi connectivity issue. We share your expectations of receiving the best service possible, and we want to assure you that your concerns will always be taken seriously. If you have any further questions or if there are additional details you'd like to discuss, please feel free to reach out to me directly at ashley.n@bealproperties.com. - Ashley, Tenant Care Liaison
- Keeley L.Northbrook, IL061Dec 3, 2023
I've had a great experience renting with this group in Chicago! My unit has had several maintenance issues and every time I need assistance they respond right away. My sink flooded and within 15 minutes Vasif was here to help. Very responsive and helpful - would highly recommend.
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Ashley N.
Dec 4, 2023
Keeley, you can always count on Vasif and the Beal Team to address your concerns quickly and efficiently. Our goal is to keep our tenants happy and our apartments in excellent shape. If you need us to take a closer look at anything, please let me know and I'll assist you right away. We sincerely appreciate your awesome feedback and understanding! - Ashley, Tenant Care Liaison (ashley.n@bealproperties.com)
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