Bamboo Pools Service and Repair
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Review Highlights
“Jeff came out to do a pool pressure test since our pool was empty while we were having a backyard remodel done.” in 37 reviews
“I called Bamboo late in the afternoon after receiving our inspection report and needing to address some pool pump issues.” in 5 reviews
“He ended up tearing everything out and rebuilt all of the PVC so that the filter was installed correctly.” in 8 reviews
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About the Business
Business owner information
Jeffrey B.
What sets Bamboo Pools apart from the rest.... It's the attention to detail we provide. And the extra mile we go to ensure your pool is running at its best. And your satisfaction is guaranteed. We have also teamed up with highly recommended pool builders/remodelers to bring together your “one stop shop” anything to do with in ground pools, spas, and features. One thing we like to incorporate in our pool service is our "deck cleaning" . Spraying down the surrounding of the pool helps prevents dirt, dust , and debris(leaves,gravel,grass,etc) from being blown into the pool. We also know that pools and there equipment can potentially have unpredictable emergencies. Whether it be a leak, faulty equipment, or a last minute full service cleaning needed before company arrives, we go the extra mile to accommodate these and many other situations.
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Recommended Reviews
Overall rating
47 reviews
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1 star
- Peter N.Scottsdale, AZ042Jan 19, 2024
I had bad deck damage over my pool skimmer (see attached photos). Part of the decking actually broke off and fell into the pool. After several attempts to engage other pool services, I found Jeff on Yelp and I am so glad I did. He contacted me right after I reached out to him, gave me a reasonable estimate, and had the repair completed in a couple of days. His work is terrific and he will be doing additional work for me in the near future.
Helpful 0Thanks 0Love this 0Oh no 0 - Tom L.Phoenix, AZ09Dec 28, 2023
Tiles were coming off above the waterline of our pool and we had cracks in the deck. Jeff proposed a solution using rebar "staples" to stabilize the cracks. He then filled them in, reapplied and painted the cool deck, and finally replaced the missing tiles.
Jeff did an excellent job within the time he estimated. He worked hard and communicated well with me throughout the project. The fixed pool looks new! I recommend Bamboo Pools for your pool repairs.Helpful 0Thanks 0Love this 0Oh no 0 - Elyse H.Phoenix, AZ54514Jun 3, 2023
Jeff came out and gave a great quote for the work we wanted done and could start "tomorrow", which they did. They came out and started the project strong, and then were MIA for 2 days. Then they came back for half a day, then gone for 2 more days. It went on like this for 3 1/2 weeks (for a project he said he'd knock out in a week). He did a great job on the pavers in the front. The concrete in the back looks great, but took forever and I had to spend 2 days cleaning up the bits of concrete all over my yard. And cigarette butts too. Everywhere.
The paint was messy and incomplete. There's even concrete I still have to clean out of the front yard too, which makes our pretty river wash look crappy. He left the trash he was supposed to haul, worked sporadically and often came late and worked into the night. They left concrete in our pool for our new filter to clean out. They just really didn't have the eye for detail at the end that they did have at the start. And the new irrigation lines they ran have leaks because he drove nails into the irrigation lines for an add on fake grass piece. I wanted to hire them for some more work we need done out there but we just don't want to deal with the stress and unprofessionalism.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jeffrey B.
Jun 4, 2023
Hi Elyse. This is Jeff. During the time on your project I had ongoing crazy doctor visits: Blood Draws, lab work for discussion, X-rays, iodine cat scans … all this to see if my tumor that was removed last year but left a tiny fraction of inside by my heart vessels/ lungs was still there and need to see if it had remained or had disappeared. It still remained. Causing me great stress and anxiety. I had said I’d get the project done quick as I could and that the project would last an estimate of 7 days, and those 7 days would be spread out because your project was on being done alongside with a couple other projects. 3 projects X 7 is= 21 days. I apologize sincerely for any miscommunication or misunderstanding, please consider giving me a call. I will come back over and get what ever it is fixed , repaired , and make it right with All that went not as planned or discussed. I would be willing to give you a 50% discount on whatever work you might have currently or in the future you’d like done . My cell 480-521-6156 again I apologize. Thank for your consideration .
- Kelly W.Phoenix, AZ05Aug 5, 2023Updated review
Jeff came out a few years ago to repair some cracks and chips in the coping of our pool, so when we found a few more this year, we didn't hesitate to give him a call. He and Chris went above and beyond to get the pool fixed. Their work is stellar, their prices are reasonable, and they're good people.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jeffrey B.
Aug 6, 2023
Thank you Kelly.
Jul 11, 2020Previous reviewWe contacted Bamboo Pools for a cool deck repair where a piece of the lip fell off. Jeff got back to us quickly with a quote, which we thought was very reasonable. When his tech Jason came out to do the repair, he quickly realized there was more damage than anticipated due to an air pocket in the deck. Because it was a bigger job than expected, Jason wasn't able to complete the repair that day, but he and Jeff were out the next morning. Their work was meticulous, and you can't even tell where the patch is when you look at the pool. If you need any pool repair work done, I highly recommend Bamboo Pools. Jeff works hard to keeps his customers happy, and their work is outstanding with reasonable prices.
- Christopher S.Phoenix, AZ015Mar 22, 2022
Sent Bamboo pools a Yelp request for a quote to replace my dead single speed pump. I wanted the Intelliflo VSF since it the best for saving electricity and keeping the pool clean. No one in the Valley of the Sun had one in stock. Called Leslie's and they had one in Dallas, TX and one in Orlando, FL. Aint' gonna get to Phoenix in time. Pentair is having some terrible supply issues and deliveries are way backed up.
By pure luck Jeff remembered he had a new one rat holed away in his shop. I get an email from him the next day saying yes, he could install one, "When are you ready for me to come by?" I said "tomorrow," Jeff said "see you in the afternoon tomorrow." I am one lucky friggin' guy!!!
Jeff installed the pump and had it working in a couple of hours. Programmed the beast as well for several different cycles. I got a great price and two year parts and labor warranty to boot.Helpful 0Thanks 0Love this 0Oh no 0 - David C.Gilbert, AZ033May 20, 2022
Jeff was absolutely amazing. What started as just a tile replacement turned into a beautiful pool with scuppers and fire pots! I'm beyond thrilled.
Jeff was excellent with communication and really did a great job explaining everything to me.
I would highly recommend Bamboo Pools and Jeff.Helpful 0Thanks 0Love this 0Oh no 0 - Amy A.Scottsdale, AZ01Jun 22, 2023
Sand was coming into our pool from the filter after we had just replaced the sand ourselves. I called after hours , he came out right away. Worked on our pool for 3 hours, service was very affordable, he was friendly and helped teach us along the way. I highly recommend them and we will be using them again in the future! Thank you Bamboo Pool LLC !!!
Helpful 0Thanks 0Love this 0Oh no 0 - Matthew S.Phoenix, AZ08May 11, 2021
Had Jeff out a few years ago to do work on our pool filter. He's not a great communicator, but did good work. No issues with the filter since then. Tried to have him replace our pool light, and communication went very sideways on this job. He didn't call or text when he said he would and days would pass in radio silence. In the end, ended up cancelling the pool light install due to communication issues and personality conflict. If you're schedule is wide open (can have the job done someday at the whim of the owner) and you don't mind difficult communication, I'd say go for it.....he does good work. But if those things matter to you, move on! You'll end up very frustrated.
Helpful 3Thanks 0Love this 0Oh no 0 - Josh S.Salt Lake City, UT012Mar 25, 2019
Amazing service!
I found Bamboo here on Yelp, and noticed the glowing reviews and decided to give em a shot. Jeff did not disappoint!
I called on a Sunday afternoon, expecting to get an answering machine or maybe be able to schedule something later in the week, but no... Jeff went out of his way to come by just hours later, he was extremely knowledgeable and helpful, and with very reasonable fees.
My pool had turned green, as the weather started warming up, to the point where you couldn't even see the bottom. But Jeff came by around 7 the same day that I called, and even worked for a few hours in the dark to get my pool cleared up. The next morning, the water is back to blue, all the pumps are running great (they were completely clogged), and you can clearly see the bottom again.
Again, excellent and very friendly service!
I highly recommend giving them a call!!Helpful 0Thanks 0Love this 0Oh no 0 - Naritha D.Phoenix, AZ7595Apr 20, 2021
Jeff installed turf around our pool and it was done pretty nicely! He's friendly and professional
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