Authorized Photo Service

They completed repairs on Nikon F with no fuss and no hassle.

They had sufficient parts.

Turn around was less than a week.

Work performed was very high quality.

Cost was exactly per estimate.

Thank you APS

Highly recommend. Brought in two of my Nikons for "tune ups". Service was excellent- professional, friendly and expeditious. Excellent!!!

Shady, overpriced, useless, and horrible communication.
About 6 months ago I dropped off an old camera that needed a new winding spool. I told them this, and they said it would be fixed. After 4 months a dozen phone calls that left me confused, lost, and not at all in the knowing of where my camera was, it's condition, and a time frame of when it was going to be fixed, I finally decided to show up at the suite. It's shady and the hours never match the websites hours. When I finally went in to pick my camera (on a lucky day where the hours were accurate, wow) they gave me my camera, made me pay an obscene amount of money, and once I got it back, nothing was different about it, it was still broken, and I asked for a refund, but they assured me that the camera was fixed. BS. I gave it back to them hoping that they would actually fix it this time after being called out, and I still am yet to get it back, yet alone a response to my calls. I cannot believe the immaturity and lack of work ethic that this place has, and I frankly cannot recommend more enough for people to go to any other place in the state to get your camera repaired. This is a sleazy joint and PLEASE DO NOT GO HERE!!

On March 9, I sent my Nikon 18-105 lens to APS, as the lens mount broke & it fell off the camera. I also asked if they could clean and calibrate the lens, while it was there. They also cleaned and calibrated it. I just received it back, March 19, and am so pleased with their work and turn around time, that I will be using them from now on. I was really impressed that when you call, a person of knowledge actually answers the phone. Their estimate was extremely fair.

Overall, their customer service, expertise, and turn around was the best I have received from any business in quit a few years!

Keep it up APS!
Thanks, Libby Clark

You get what you pay for, the best of the best. Will use again and again.
Al LaRiviere

my Nikon d800 was used with minimal shutter actuations from a local camera shop. Unfortunately I dropped her from about waist high denting the hot shoe but nothing else that was immediately noticeable. I later figured out that the auto focus was terribly missing and not correctable with auto fine tune adjustment. I filled out a repair for with Nikon and sent it off for repair....it cost me $55 in shipping to find out from Nikon that my body was gray market and would not be repaired.

A few months later in the Facebook marketplace my brother found a d800 that he was interested in...the seller mentioned getting his shutter replaced at APS....."APS? what is this place?"
A friend of ours decided to take a chance and send both his d800 and 24-70 in for repair...needless to say his equipment came back better than new so my body was sent off ASAP.
I got a quote the day it was received and my camera back in less than a week from sending it out....AMAZING!!!!!!!!

The only problem I have is all the stitches on my eye I've been needing because my focus is sooooo sharp LOL

When calling in to APS dont be fooled....it is not a robotic machine answering...David was very helpful clear about work and cost.

Nikon will not be seeing any gear of mine grey market or not... APS will be getting all of my repair business and every Nikon Shooter that I know I will mention and make every effort to Convince them to use APS for all Nikon Maintenence and repairs.

THANK YOU APS all The was from Hawaii

My Nikon 28-70mm f/2.8 AF-S ZOOM-NIKKOR is my most beloved lens and after selling my first copy about 2 years ago I had been wanting to purchase another one. Standard zoom, professional build quality, very sharp wide open its a wonderful lens.

I found a copy on eBay and the seller said it worked great on his D800. Got it for a decent price, it looked great when I received it but I found it was working intermittently on my D7000 and D750 after a few months owning it. Eventually, the SWM stopped working completely when mounted on both cameras and I struggled with whether or not to get it repaired, or just save my money and purchasing the new Tamron 24-70.

I did a little internet research for possible repair facilities ( Nikon said they wouldn't repair it ) and found APS. I gave them a quick call and the representative said with confidence after I explained my issues they could repair it. I figured, what do I have to lose especially after considering they do offer a limited warranty on their repairs.

I shipped it to them the Friday before Christmas, they e-mailed an estimate to me the following Thursday and I authorized repairs the next day. The repairs were extensive according to their estimate, SWM and bayonet mount replacement, replacement of electrical parts along with cleaning and testing and within about 3 business days after authorizing repairs they called me for payment and shipped the lens back to me.

In conclusion, "The Beast" is back and performing GREAT! I can't imagine this lens could perform much better post repairs than it would if it were brand new and I am one happy dude.

If I'm fortunate enough to be able to use this lens for another 10 years I will consider it money well spent. Took it to a college hoops game this week to test it out and aside from my own limitations as an avid amateur photographer, it performed exceptionally well. The change in focus speed is noticeable and I couldn't be happier.

Thank you, APS. You have a customer for life.

If you ever need a repair for Nikon gear, these guys should be who you consider first before anyone else.

A while ago I had an unfortunate accident with a Nikon superzoom on a beach. Sand got into the lens, it started making weird grinding noises while focusing, and eventually the lens got itself stuck on infinity focus. After calling up Nikon and being quoted an outrageous repair price higher than the actual cost of the lens, I took to Google to find another shop and found APS. After describing my problem, the tech told me what was most likely wrong, what work would need to be done, and how much it would cost (it ended up being less than Nikon).

Surprisingly, the tech urged me to consider just replacing the lens, since the repair cost exceeded 50% of the lens' value. Although I was dead set on getting the lens repaired (it was a graduation present from a close relative and thus held sentimental value), the fact that the tech showed such honesty and concern made me decide to take a chance on these guys. Because let's face it, how often do you find a business that tries to NOT take your money and instead get you to consider doing something that makes more financial sense?

Shipping the lens was straightforward, and once the repair was approved it only took a few days to complete. From start to finish, I had my lens back in about 1-1.5 weeks. Considering I was in California and APS is in Illinois, that's downright impressive! Want to know the best part? These guys somehow worked some kind of magic and gave me a lens that looked and functioned better than when it was first taken out of the box brand new! Needless to say, I was very impressed by the quality and workmanship displayed by APS. And if you're wondering if their work is good enough to last, it's been a few years since this all went down and that lens still works perfectly.

I would highly recommend these guys for any repairs or service for your Nikon gear, more than even Nikon itself. If I ever have another problem with a lens in the future, I'm definitely going to contact APS.

Just a sensor cleaning but they did it quickly and very professional service. Will be going there again.

I had a terrible experience with these guys which frankly leads me to label their service shady. I was given a Phone estimate for a repair that I was happy with, once I had spent money to ship it to them however, I was given a doubled estimate to actually perform the repairs on a Nikon F3. At that point they were practically holding my camera hostage so I just gave in and paid the increased estimate to get my camera repaired. I was also given a six month warranty on the repair job which involved replacing a thin plate on the bottom of the camera. 4 months down the line, this plate has started to sag and fracture, allowing the possibility of water ingress into the body. I personally suspect that the repair was performed incorrectly for the plate to fail while sitting on a shelf for much of the summer. Regardless, they now refuse to cover it under warranty, instead insisting on me sending it back to them for a reduced repair rate, which isn't happening considering my previous experience with their estimates. I've now spent more than half the value of this camera body and frankly can't afford to keep going around repair shops after getting screwed by this one.