AT&T Store

It's an AT&T store so there's not a whole lot they can do to go "above & beyond" for the customer but we've always had good experiences here & whatever issues we've faced have been because of corporate rules & the staff has always been kind & helpful to make up for it. I do appreciate the TV in the back of the store. Makes outings with the kids easier!

Shout out to Patrick! Walked in off the street and was helped immediately! Helped me get my iPhone going after I had been stumped for hours. And no charge! Hurrah!

Austin is wonderful! He helped me open a new account and get a new phone. He was very professional, knowledgeable, and accommodating, even when he made an error. He immediately worked on resolving the issue and got me refunded all that was owed to me. I highly recommend Austin! I didn't feel like just another customer with him--I felt cared for and seen as a person :)

I went into AT&T today with my wife in order to transfer our service and phone numbers from VZW. The experience was very good. Our customer service person was James. He was extremely friendly and helpful throughout the process. He took all the stress out of the process of transferring our service and phones. I have no complaints about this AT&T store. The iPhones we wanted to buy weren't in stock, but we didn't expect them to be due to the new iPhone 7 just being released recently. I recommend this store 100%.

My husband and I just went in to upgrade our 4 lines. Sara was great to work with and made the process somehow enjoyable!
Very patient staff and there were plenty of workers there to help incoming customers. Everyone seemed very knowledgeable and they have a good in store stock of assorted phones and cases.
The location is super convenient since it's in a plaza with Walmart, a grocery store, tanning, nails, Olympia store, and right near restaurants for a bite once you get your new phone!

By far the best retail reps I have dealt with. They won't tell you what is and is not allowed. They will work to find a way to get your plan or situation to work. Other AT&T outlets have tried to get me to sign up to a new account rather than perform customer service.

After reading several reviews for this AT&T location, I visited hoping to get some answers about phone data storage. The sales professional immediately came to me and asked me what I needed. When I explained that I wanted help with managing my data storage on my phone, I thought for sure he would me for a question or two before trying to sell me an newer phone. Much to my delight, he was able to address my questions and provide guidance to streamline my daily activities on my device. I was the one to bring up the question of updating my phone and once again, he showed me some options and reviewed the cost of an upgrade suitable for my needs. At the end of my visit, he gave me his business card should I have other questions or if I wanted to proceed with an upgrade. My experience with this associate was extremely professional, courteous, and helpful--unlike so many of the other AT &T stores I have visited in CT. & FL.