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1 star
- Elizabeth R.Raleigh, NC148236Dec 20, 2023
Each time I've come in, I've had a great experience. Virtually no wait at all, the woman I spoke with was very helpful and very understanding of my situation and wrote down exactly what I needed to get done before the next time I had to come back, ensuring she could help me to the best of her ability. I can never have a negative thing to say when I get supersonic service at a DMV or License Plate Office!
Helpful 0Thanks 0Love this 0Oh no 0 - Chris F.Eno Valley, Eno Valley, NC52103Jul 1, 2021
Bad experience twice at this dmv. Lady who seemed to be in charge or manager did seem to want to work. Very slow.
Helpful 0Thanks 0Love this 0Oh no 0 - Ken W.Willow Spring, Middle Creek Township, NC6428915Mar 11, 2020
Awesome customer service experience. I was having alot of trouble securing the proper paperwork from my lease company and Estella was incredibly patient and helpful in finally making sure my vehicle was titled in North Carolina. She followed me up with me via phone and deserves alot of praise for her diligence and persistence. Thanks Estella!
Helpful 0Thanks 0Love this 0Oh no 0 - Sandra W.Fuquay Varina, NC112Aug 7, 2019
Someone warned me not to go to this DMV but we didn't listen and I'm glad we didn't. Approx July 8, 2019 we went to register a new-to-us vehicle. No lines and a very pleasant woman at the window straight ahead from the front door signaled us. She was friendly and efficient and I told her I would give a good review. I'm a little slow at posting this but I appreciate how easy everything was. (Wish I could remember her name!)
Helpful 0Thanks 0Love this 0Oh no 0 - Pamela G.Las Vegas, NV117374Sep 19, 2019
Wow! Registered three vehicles from out of state in 15 minutes. Therese was super nice! Clean and friendly location!
Helpful 0Thanks 0Love this 0Oh no 0 - Chris T.Fuquay-Varina, NC21216542Feb 16, 2016
5-star rating at a DMV? What?!? How is that possible?
Well it is. This place has fast, friendly, respectful employees who actually look you in the eye and speak to you like you're a human. In my 30 years of driving I've never experienced such service in a DMV location ever. I hope this place stays!!!Helpful 3Thanks 0Love this 0Oh no 0 - Bryan C.Concord, NC359104355Oct 4, 2017
I never thought I would give a 5-star review to a DMV, but here I am doing just that. What caused it? Well, this branch is absolutely amazing and pretty much a hidden gem. I was looking for a DMV to do my registration and looked up the locations near me such as Lillington and Coats but they had nasty reviews. Then this one popped up that's not too far and had actually good reviews. What would normally take several hours in one location took less than an hour in this one. My registration is from out of state and a pretty complicated one that most DMV people would be puzzled by at first, yet Mrs. Blair took it on with ease and with such warmth as we had some small talk during the interaction. Will definitely do all my DMV necessary tasks at this location because of the quick line/almost no line, friendliness, and just efficiency of the staff at this location.
Helpful 2Thanks 0Love this 2Oh no 0 - James W.Fuquay Varina, NC228Aug 9, 2018
Very responsive DMV office!
Left a voice mail asking a question and lo and behold, within 24 hours an employee called and left a detailed voice message that answered the question very clearly. She even ended it with a sincere 'hope you have a nice rest of the day' Can't hope for any better!Helpful 0Thanks 0Love this 0Oh no 0 - Joe K.Fuquay-Varina, NC81718Jul 24, 2011First to Review
5 stars? for the dmv?
say what?
i'll explain...this place is ALWAYS empty. the most people you will ever have in front of you is 2. you will be in and out in 5 minutes. they take checks, and cash...so don't go there thinking you can use your card. there's an atm, but it charges like 3 bucks or some absurd fee. there is a cash points atm on the corner of depot and hwy42 though. i REFUSE to pay money, to get MY MONEY.Helpful 2Thanks 0Love this 4Oh no 0 - Brian H.Myrtle Beach, SC1342Aug 20, 2015
This place is awesome walked in at 12:33 registered my vehicle and walked out at 12:39. Nice people awesome dmv
Helpful 0Thanks 0Love this 0Oh no 0