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Review Highlights
“. Our favorite has been the Royal Kuhio, for its location, parking (2 spaces), amenities, and rates.” in 14 reviews
“Within a day or two (I forget), we got a response from Shelly confirming that we had made a reservation.” in 5 reviews
“I stayed at the Cabana Waikiki on the Diamond Head side of Waikiki.” in 2 reviews
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About the Business
Business owner information
Kai J.
Ali'i Beach Rentals specializes in vacation rentals on the Hawaiian Island of Oahu.
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Overall rating
77 reviews
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- Joanna N.Kalihi, Honolulu, HI58818Aug 29, 2023
We absolutely loved working with Ali'i Beach Rentals! Staff is friendly and quick to respond. The property we stayed at was perfect for our family! From the location to the amenities, everything was above and beyond what we expected. They provided everything we needed and more for our stay. Loved the decor and all the little touches that made it feel like home. Beds were comfortable and everything was so clean! Instructions on how to find the place and where everything was was very clear and easy to understand. We would definitely recommend booking with them!
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Kai J.
Aug 29, 2023
Thank you for your glowing review of Ali'i Beach Rentals! We're thrilled you had a fantastic experience working with us. It is great to hear that our friendly and responsive staff made a positive impact. We're delighted that the property exceeded your expectations with its prime location, exceptional amenities, and thoughtful touches. We're glad you felt at home with the cozy decor and appreciated the cleanliness and comfort. We can't wait to welcome you back! Mahalo
- Gabri E.Honolulu, HI12Aug 2, 2023
I had a wonderful stay and Ali'i Beach Rentals was very helpful since the beginning. They helped me find the perfect place for my family vacation and they were available every time I had a question or concern.
Thank you so much! We will be back and will contact you again :-)Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kai J.
Aug 2, 2023
Aloha and thank you for your kind review! We are so glad to hear our property was a great fit for you and your family. Mahalo for choosing Ali'i Beach Rentals!
- Jess W.San Francisco, CA01Sep 5, 2023Updated review
Ali'i Beach Rentals responded to my review with more lies - they said "Airbnb had a temporary glitch on it's platform which allowed Jess to book it for a month and a half at $2,881 instead of our actual rate of $7,420!" - This is not true, I booked 2 weeks (May 18, 2024 - Sat, Jun 1, 2024) for $3,310.65.
"That's s $4,539 difference!!" - If $7,420 is the rate for a month and a half, my 2 week booking should have cost about $7,420/6 = $2,473 but I was charged $3,310.65.
"After going back and forth with Airbnb they finally took responsibility for the mistake and Airbnb cancelled all 58 reservations that were affected by the glitch on their website." - Prove it, Airbnb support says they did not cancel my booking, Ali'i Beach Rentals cancelled it, but if Ali'i Beach Rentals can prove Airbnb is lying I'd love to know.
"As soon as we were aware we nicely explained all this to Jess, but she decided to leave this review saying we were to blame." - They haven't responded to my messages, just my yelp review to try and blame Airbnb again.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kai J.
Jul 31, 2023
Jess booked a reservation for one of our properties on Airbnb for a year from now, but Airbnb had a temporary glitch on it's platform which allowed Jess to book it for a month and a half at $2,881 instead of our actual rate of $7,420! That's s $4,539 difference!! After going back and forth with Airbnb they finally took responsibility for the mistake and Airbnb cancelled all 58 reservations that were affected by the glitch on their website. As soon as we were aware we nicely explained all this to Jess, but she decided to leave this review saying we were to blame. Airbnb made the mistake and Airbnb cancelled them... not us. If you see another Yelper leaving a similar review they are one of those 58 people Airbnb messed up, in turn hurting our valuable reputation.
Jul 26, 2023Previous reviewI booked a vacation rental through them, they cancelled my booking and are now advertising the same place for the same dates at triple the price.
- Mike D.Hillsboro, OR06Jul 31, 2023
They took my reservation almost a year in advance. 5-6 months later they cancelled it and then relisted the same condo for a lot more money.
You can't trust a business like this. They will screw you over and leave you hanging. Save yourself the trouble. There are a lot of other Property Management companies out there that won't rip you off like these guys.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kai J.
Jul 31, 2023
As the owner of Ali'i Beach Rentals I can tell you our reputation means a lot, so I wanted to reply to this review myself to set the record straight as I was personally involved in the whole situation. Mike booked a reservation for one of our properties on Airbnb, but Airbnb had a temporary glitch on its platform which allowed him to book it for $2,373 instead of our actual programmed rate of $7,715. After going back and forth with Airbnb for months, they finally took responsibility for the mistake and Airbnb cancelled all 58 reservations that were affected by the glitch on their website. We nicely explained all this to him, but he still decided we were to blame. Airbnb made the mistake and Airbnb cancelled them... not us. If we cancelled Airbnb would have charged us thousands in cancellation fees, but there was no cost to us to cancel because it wasn’t our mistake. If you see another Yelper leaving a similar review they are one of those 58 people Airbnb messed up, in turn hurting our valuable reputation.
- JoshCarole W.San Francisco, CA382Jul 30, 2023
Would not rent from this business. They will take your booking and when they can get more $ for the property you have booked they will cancel you and re rent for the higher amount. Cancelation policy is a one way street here,If you have to cancel they will keep your deposit but you are just left hanging if they cancel. Poor way to do business. Don't risk it by dealing with this business, you're taking a real gamble. Josh W.
Helpful 0Thanks 0Love this 0Oh no 0 - Avi T.Honolulu, HI02511Aug 2, 2023
My family and I stayed at a beautiful villa in Ko'olina. We couldn't have been more pleasantly surprised as everything from the reservations to checkout was friendly and efficient. Quiet, safe, and comfortable is all that we had hoped for, but this turned out to be the perfect vacation! We were amazed at how surreal the gated community felt as if we were on movie set. The villa itself was immaculate, tastefully designed, and fully furnished with everything we needed. I can't say enough about how happy we were with the entire trip. We look forward to booking with them again!
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Kai J.
Aug 29, 2023
Thank you for sharing your wonderful experience at our Ko'olina villa! We're thrilled that you and your family had a perfect vacation. It's fantastic to hear that our friendly and efficient service, along with the quiet, safe, and comfortable environment, exceeded your expectations. We're delighted that you enjoyed the gated community's unique atmosphere and that the villa's design, furnishings, and immaculate condition added to your enjoyment. We can't wait to welcome you back for another exceptional stay. Mahalo for choosing Ali'i Beach Rentals!
- Maria K.Milpitas, CA02Sep 21, 2023
We have been Ali'i Beach Rentals customers for several years, both at guests at their Oahu properties and as owners for whom ABR is a property manager. All units we rented from ABR were clean, well maintained and nicely stocked with essentials. All our experiences were highly satisfactory.
ABR has also been our trusted property management partner for our Waikiki rental. Their services are comprehensive, with solid advertisement, maintenance and customer service support. Importantly, their owner payments are timely with detailed summaries.
We fully recommend Ali'i Beach Rentals to both prospective guests and property owners.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kai J.
Sep 22, 2023
Thank you so much for taking the time to leave such a heartfelt and positive review! It's been an absolute pleasure working with you over the years, both as our valued guest and as an owner whose property we manage. Your continued trust and loyalty mean the world to us.
We're happy to hear that your experiences as our guests at our Oahu properties have been consistently enjoyable. We take great pride in maintaining our units to the highest standards, ensuring they are clean, well-maintained, and stocked with all the essentials to make your stay comfortable and memorable.
Being entrusted as your property manager for your Waikiki vacation rental is a responsibility we take very seriously. We're thrilled that our comprehensive services, from advertising and maintenance to customer support, have met your expectations. Timely owner payments with detailed summaries are fundamental aspects of our commitment to transparency and professionalism.
Your recommendation to both prospective guests and property owners means a lot to us. It's a testament to the strong relationships we build and the quality of service we strive to provide. Mahalo for choosing Ali'i Beach Rentals for your property management needs. We look forward to many more years of working together and creating unforgettable experiences for our guests and owners alike. - Bonnie L.Honolulu, HI01Sep 20, 2023
Fantastic get away vacation rental. Easy to follow instructions provided by the Alii Beach Rental office to check in and out and readily available for questions during the stay. The staff was informative, friendly, and accommodating.
The rental unit was comfortable, very clean, the area neighborhood was quiet and safe. It was located in a very convenient area. It was close to the beach, restaurants, and golf course. The unit was stocked with cooking utensils, pots, pans, a rice cooker, coffee pot. Everything you would have in your own kitchen. There was a washer and dryer, which came in very handy.
We truly enjoyed our week staycation and will do it again with Ali'i Beach Rentals. Thank you, Ali'i Beach Rental!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kai J.
Sep 21, 2023
Thank you for your fantastic review! We're delighted to hear that you had a fantastic vacation rental experience with us. It's wonderful to know that the check-in and check-out instructions were easy to follow, and our staff was informative, friendly, and accommodating throughout your stay. We're pleased that the rental unit was comfortable and very clean, and that the neighborhood was quiet and safe and the convenient location and well-stocked kitchen amenities added to your positive experience. We look forward to hosting you again for another enjoyable stay, and Mahalo for choosing Ali'i Beach Rentals!
- K L.Honolulu, HI011Aug 29, 2023
I had the most amazing stay using this company. Our unit was in great condition, bright and cheerful, and served as an excellent base for our vacation. The property overall was attractive, clean, and well-appointed.
The staff were professional and courteous and helped me and my family when we needed some clarification. I will definitely use them again! It was worth every cent!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kai J.
Aug 29, 2023
Mahalo for your fantastic review of your stay with us! We're glad to hear that your experience was amazing. It's wonderful that our unit provided a bright and cheerful base for your vacation, and that you found it in excellent condition. We're delighted that the property's cleanliness, and well-appointed features contributed to your satisfaction. Your kind words about our professional and courteous staff mean a lot. We can't wait to welcome you back!
- Ross A.Honolulu, HI03Sep 6, 2023
Stayed at the Turtle Bay condos. Easy check in, clean, and well stocked with dish/glassware. Great home base for all your North Shore activities
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Kai J.
Sep 21, 2023
Thank you for your feedback! We're pleased to hear that your stay at the Turtle Bay condos was easy, and you found the check-in process smooth. Cleanliness and a well-stocked kitchen are important, and we're glad to know we met your expectations. It's wonderful to hear that our property served as a great home base for your North Shore activities. If you ever plan to return, we'd be delighted to host you again for another enjoyable stay. Mahalo!