Categories:
General Dentistry,
Orthodontists,
Cosmetic Dentists
Neighborhood: Burbank
Category:
Veterinarians
Neighborhood: Burbank
Categories:
Pizza,
Gluten-Free
Neighborhood: Redondo Beach
Category:
American (Traditional)
Neighborhood: Redondo Beach
Categories:
American (Traditional),
Dive Bars
Neighborhood: Torrance
Category:
Mexican
Neighborhood: Torrance
Category:
Pizza
Neighborhood: Torrance

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"Like a small dog... I'm yelpy!"
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Review votes:
33 Useful, 9 Funny, and 6 Cool
Redondo Beach, CA
Yelping SinceDecember 2009
Things I Lovejapanese food, exotic food, sushi, animals, fashion, tokyo, gyaru, makeup, hair, web design, blogs, gardens, decorating
Find Me Inthe striped socks.
My HometownRedondo Beach, CA
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Current CrushRobert Downey Jr
The first time I went in I just went in for a consultation and X-rays. They took FOREVER. I was on time even though the front door was locked and I didn't know to go to the back door right away. First I waited in the waiting room. Then I waited in the X-ray room and after I got my X-rays I waited in the chair for the hygienist to evaluate me. Then I waited for the dentist. My first visit there was 2 hours long. For just a consultation and X-Rays.... The X-Ray lady seemed very hurried and barked orders at me instead of being pleasant. The hygienist really made me feel guilty about all the dental work I needed.
I came to get the work done NOT feel bad that I needed the work done. Here I thought all the pain was torture enough for putting it off this long.
Against my better judgement I continued treatment at this dental office. The first time I went in I had to wait and wait and wait. No one offered me a magazine or any form of entertainment. I understand that everywhere you go there is a wait when it comes to medical needs but I've always been at least offered a magazine while I wait. I sat in the dental room for close to an hour all by my self with no attention given to me at all.
During my second visit to the office I was told they could do all my work I needed for $2,000 and my wisdom teeth removed for about $700. So I paid the $2,000 upfront and started treatment.
I went back for a third visit to do the other half of my mouth. My appointment was at 1 and they promptly sat me in the dentist chair. NO ONE came in to check on me or do any work on me until 2:50! I was left alone with no magazines or anything at all. Not to mention they do not have cell service so I couldn't even be entertained by my phone.
After all my work was done I received a bill for over $800 including $150 I owed for my Xrays which were fully covered by my insurance and my insurance sent me a statement saying they fully covered my xrays.
I brought my insane bill in and asked them to clarify why they had charged my insurance for the work AND they were charging me for 100% of the cost of the work when I Should only be paying 20%. They took a photo copy of my bill and said they would call me within the week.
It's been a MONTH and they still have not contacted me.
Yesterday I received a bill for $1,500 (on top of the $600+ I paid upfront for my wisdoms to be removed) which said my dental surgery was not covered by my insurance and I would have to pay the full amount. The SAME DAY I received a statement from my insurance claiming they had paid for my dental surgery and I was responsible for $230 of the cost. On top of that they charged my insurance for sedation and I did not go under any sedation.
I am going in there AGAIN to get this straightened out and if they don't fix it and pay me the money they have over charged me I WILL report them to my insurance for claiming services I NEVER received and I WILL take them to court. These people are STEALING their patients money and I hope they get SHUT DOWN!