James "Commonwealth of Knowledge" C.'s Profile

I'm not sure why Nate's experience was so bad, but I had a very different experience with SSS today.  That said, I think that it is possible that they have had some changes in the recent weeks because the staff they brought is was all at this location for under 3 weeks.

Cherie, the new property manager, was energetic and extremely helpful.  She showed me the units, made suggestions, and even negotiated the web price and prorated rent for the month.  All paperwork was simple to complete and my renter's insurance was accepted to waiver out of their policy.

I also found out that the property managers are given an apartment on premises - talk about accountability.  Cherie went over all of the ways to get ahold of her and explicitly reviewed all paperwork, policies, and even walked on a test drive to make sure that I could get into the facility, navigate to my unit, and had no issues.  

I think this interaction could not have been better. Great job, Cherie.