Kevin "Kev" E.'s Profile
DateFt Mitchell, KY 41017
(859) 331-3767
Greyhound Tavern
Categories:
Southern,
American (Traditional)
A Wendy's hamburger continues to be a good value, and the closest thing to looking (and tasting) "real" rather than a processed-looking fast food hamburger.
And they are introducing a new menu item - chili cheese fries - combining their fries (which are quite good) and their famous chili. Burger King should be really scared.
3 Previous Reviews:
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9/9/2011
The Monterey Crispy Chicken sandwich is okay - not terrific. The cheese is this kind of "goo" rather than a slice. My daughter loves it. Me? I would prefer the same good ole' chicken sandwich.
My favorite remains the Bacon Cheeseburger. Wendy's (as I've said before) definitely has McDonald's and Burger King beat as far as taste is concerned. They could stand to streamline their ordering/order filling (and have employees care just a touch more) - otherwise - it's quite good. -
7/12/2011
Wendy's is as close to the real deal as it gets. McDonald's is completely fake, and Burger King is wildly inconsistent.
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5/4/2010 First to Review
Burnt Bacon... not good.
This is something they don't have to do, but do regardless. It's nice to have a business that cares about their customers and the community in which they reside.
Listed in: Top Restaurants
2 Previous Reviews:
-
12/1/2010
The "standard" Barleycorn burger was quite good. Good service and we didn't have to wait too long. Tip - if you like pot roast or "French Dip" sandwiches, you have to try the one here - it's terrific...
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11/14/2010
Quite good - and the chicken deals they ran for October were unbeatable! The pot roast sandwich (French Dip) is the best thing ever.
This time, the service was fine, it waste cleanliness of the plates that was the problem. Never encountered this before - it appears they need to change their detergent or rinse agent, because there were huge dirty spots on most of the empty plates they brought us. It was just the smaller plates they use for chips and sides, the entree plates appeared fine.
The server fixed it immediately, in fact she noticed it before we did, which is good, we didn't even have to say much about it.
4 Previous Reviews:
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10/14/2010
Here's the thing about this place - the food is good, the service is mediocre to terrible. So if you're reading all these reviews and thinking, "why does he keep going back?, it's the food, definitely not the service.
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9/26/2010
Good food, service a bit slow. Table wobbled badly, I stuck the menu under it (you would think they would fix that). We only go to Don Pablo's when there's a deal.
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8/26/2010
We made a return visit after the last fiasco - this time to the Hyde Park location. They did much better (although the server could be a tad friendlier).
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6/30/2010
This was terrible, truly terrible. We were there for two birthdays, had guests with us, and spent *90* minutes there, then left after we STILL didn't have our order, and only had seen our server *4* times during the visit. She rushed through taking the order, which we wound never seeing (I'm sure it would have been wrong) - the table next to us waited 45 minutes to pay their check, another table over 20 minutes to order... my guess is she had 6 tables, three were parties of 6 or more. If she was new, she should say so - the manager certainly didn't when I got up to go get him and complain. We wound up leaving - the manager never offered to "make it right" or comp anything or even explain what was going on with this server. She was SO oblivious when she saw us walking out, she said our food was up (it probably had been sitting a LONG time) and when I told her "I've spoken with your manager, she said, "oh ok" as if we were fine to leave.
The other complaints here about service are justified, since I've experienced first-hand the sheer negligence of the staff at this location, manager included.
Definitely not worth your time, and I will be complaining to the senior management, I assure you.
EDIT 07/02/2010: Posted to Twitter: Just sent message to Paul Seidman, CEO/President of Don Pablos about this, let's see if he cares: http://ht.ly/26kjm
EDIT 0715/2010: Upgrading this to 3 stars (from 1) - Received a personal phone call and a FedEx'd letter of apology and assurance the upper management of Don Pablos will be visiting the Newport location soon, and will be taking measures to fix what people have experienced and detailed in these reviews. We will give it another shot in the future after they've had a chance to improve. I've never heard of a company sending the response letter via FedEx.
EDIT 07/17/2010: Posted to Twitter: Don Pablos upper mgmt will be fixing the issues in the Newport KY location - they do care, impressive mode of response... http://ht.ly/2cZcR
1 Previous Review:
-
7/31/2011
Went on free tea day - their tea is quite good. I've eaten here before, and they do a better job than Panera Bread which is in the same plaza/town center.
Good location, plenty of seating.
Florence, KY 41042
(859) 746-2966
Cheddar's Casual Cafe
Categories:
American (New),
Burgers
The server was proactive and sent the manager to us, but he decided to be a little standoff-ish when we explained our problem, saying nothing has changed. Cheddar's onion rings are stacked and I'm reasonably sure they had a stick up the middle, they were definitely thinner. The manager contends they never used sticks to hold them up. He really didn't address the real problem - two onions in every ring, a rush job if I've ever seen one.
I don't think he was very interested in helping us. Hey, he asked, we didn't summon him. Aside from that bit of proactivity (which didn't fix much, I might add), the only detail the server appeared to care about was that her eye shadow matched her tie. The soup was returned and taken off the check as we requested. The server told us the onion rings were taken off also - they weren't - and when I questioned that, she said she could go ask about it. Wha? She said it was taken off. I didn't bother with asking, we paid the check and got out before anything else turned south.
All these problems... and they were not the least bit busy. There wasn't even a wait.
The recession must be ending - there are more restaurants joining the ranks of the "never again" list because they don't seem to care about the customer. Cheddars has always been slow, but the comedy of errors and lack of attention on this visit sealed the deal for me. Never again.
Listed in: Avoid at all costs, Never again
2 Previous Reviews:
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12/14/2011
We were put in the back of the restaurant, which must be Siberia. The service was incredibly slow. While the portions at this location are very generous, you pay for it other ways - a server that forgets a lot of things, takes forever to come back... It must be one of those cosmic things that is happening... whenever I visit Cheddar's, there always seems to be some kind of problem.
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5/4/2011
Cheddars has improved since my last visit. I stopped going for a while due to issues with cleanliness and service. I didn't see those issues on this visit.
Not that there isn't room for improvement...
Are you McKidding me? Boo.
What's the deal? Does McDonald's senior management have Morgan Spurlock's "Super Size Me" on auto-repeat? Seriously, this fry box is 3 inches high. This is so little, I bet the packaging is delivered to McDonald's in plastic sleeves of 15,000.
What do they call this size - McTiny? I know this is in response to making kids meals more healthy, but making the fry box a choking hazard is a move in he wrong direction.
Listed in: Avoid at all costs, Never again
6 Previous Reviews:
-
9/9/2011
I keep doing this... Oh, McDonald's. If only the term "fast food" meant that you were actually fast. I know - why do I keep going back here if there's problems and poor service? It's the name - my kids are completely brainwashed into the McDonald's paradigm. And I am a little bit too. It's like playing the lottery - one day, you think you're going to win.
This location as a two lane drive thru which comes down to one line. Twice now, it's been so unbelievably slow, I think I could fare better walking into the restaurant and ordering.
Why have two lines into one if you can't keep things moving along? There's a clock inside over the drive thru window which clocks how long a customer waits.
...it's always blinking red. -
5/4/2010
They raised their prices. Boo.
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4/9/2010
BIG order for a birthday party...Colleen did a great job!
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11/1/2009
Much better service this time around, but the order was still screwed up.
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8/30/2009
Slippin' guys. Turn on the nice.
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7/29/2009 First to Review
Consistently average. No surprises this time out.
It's definitely changed. It used to be great, now it's not very good at all.
Listed in: Top Restaurants, Never again
5 Previous Reviews:
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3/20/2011
Is it me or is Abuelo's in a slump lately? We went on Valentine's Day, and the place was almost deserted. The food quality wasn't what we usually expect.
...have to see if this improves and survives. -
9/13/2010
The new pork dish is excellent!
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11/1/2009
Visit 10/26: Server Chuck did a good job - still getting the same thing, they do so well with it - have to try some other things on future visits.
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10/12/2009
Fantastic lunch! Server did an excellent job, food was terrific!!
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5/26/2009
Excellent! The sour cream enchiladas are the best. Sometimes there is a wait for this restaurant, but it's worth it. The decor, especially the ceiling in the main part of this location is excellent!
It's open like a courtyard that's inside. Every part of any visit we've made to Abuelo's has been nothing short of top notch!
5 Lists
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38 Useful, 17 Funny, and 13 Cool
Edgewood, KY
Yelping SinceAugust 2008
Things I LoveMusic, the whole internet (almost), technology and gadgets, The Steelers, GTD...
Find Me InLakeside Park, KY, US
My HometownLakeside Park, KY, US
My Blog Or Website When I'm Not Yelping...I'm talking about Yelping.
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My First ConcertPat Benatar, 1981
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Current CrushSleep
Overpriced for sure.