Vineet K.'s Profile

I made the mistake of ordering from their web site. They took over an hour to deliver my food. I'm pretty sure they just forgot about my order, and then when I called to inquire about the hold-up they said 5-10 more minutes. I think they just started making it then, since it took another 30 before the food arrived.

Also, a big WARNING: do NOT order online. You have to go through a really annoying signup process, I don't think the order actually reaches the kitchen automatically (see above), and worst of all, the order confirmation email contained all my credit card information in plain text. Quite lame.

When the food finally did arrive, everything tasted good. But still, I'd avoid them for delivery.

The wait for brunch at Sarabeth's was 30 minutes, so we thought we'd try Luzia's, just a couple doors down. BIG MISTAKE. The menu looked fine, and on the way in, I said, "Well, it's pretty hard to screw up breakfast!" I was wrong.

For one thing, they took so long bringing our food that we probably would have eaten sooner had we just waited the 30 minutes at Sarabeth's. The cheese in my omelet was terrible -- I couldn't tell whether it had been melted and congealed 20 minutes ago or whether it had never been melted in the first place. Either way, it was sort of hard and rubbery. I ended up just taking it out and eating the omelet sans cheese, which was easy, since it was one big solid chunk, sort of like an eraser.

While we were sitting there, we heard 3 other parties complaining about their orders taking too long, and not being correct, etc. This was especially notable since there were only 3 parties with us in the restaurant. They were not busy, so I don't know what they could possibly have been doing to take so long to get it so wrong.

Skip this place, it sucks.

The staff was very friendly, but this place was overpriced.  (They even charged me $6 for tea!  6 bucks for hot water and a tea bag?!)

The food quality was okay -- not mind-blowing, but decent.  We went here for dine about town SF, but disappointingly, that menu only had one option (mussels w/saffron mustard sauce, which was pretty good, chicken with green beans, which was also pretty good, and a pretty generic tiramisu). Desserts were nothing special.

The bottom line is that you could do a lot better for the price; I wouldn't go back.