Jeana "Juice" A.'s Profile

I don't really have a lot to say about this place.

When I was there I had wine, which they have an okay selection of.
The guys order flights of beer, they seemed to enjoy.

The lettuce wraps are good, the artichoke dip was bland.

Our waitress was great.

All in all, nothing to write home about. A cool place to go and hang out if you are in the area but I would not go out of your way.

So about a year ago I received and Yelp deal for $49 for a 60 minute massage at this place. It's a little far from where I live, but my BF and I love the crab restaurants in Long Beach so we could easily make a day out if. The deal was good for one year, expires December 10th, 2011.

Of course we both got busy with life, most school since I am a graduate student. Before I knew it December was here. I wanted to head down to Long Beach a enjoy a massage after a stressful semester. When I called to make a reservation I was appalled at what I was told.

The lady who answered the phone initially told me she had availability  for two massages on Saturday December 10th. Once I told her I had the Yelp certificate she changed her tone and her mind. Telling me she was aware the deal expired on Saturday but that the studio was not accepting Yelp certificates on December 10th. I told her that I did not understand because she had JUST told me she had availability. She apologized and said that I could come in after December 10th and apply the $49 I had already paid to a full price massage. Of course I refused.

No where in the fine print did the certificate say I would not be able to use it on December 10th, 2011. It is not like the studio was booked. There is absolutely no need for this establishment to refuse the certificate they sold me and attempt to get more money out of me.

The old saying comes to mind, "Fool me once, shame on you. Fool me twice, shame on me."

Long story short-ish. This place my have got $49 out of me but I will be damned if they get anymore. Take the money an be proud of your poor business method. Further, Yelp should be ashamed of endorsing a place with such questionable customer service. I am disappointed in this business but more disappointed in my once beloved Yelp. This establishment caused me additional stress and Yelp you have done me wrong.    Show owner comment »

This use to be Toi back int the day.
The inside set up has not changed much but the decor sure has.
I personally love all the Chicago and New York memorabilia.

I think this place is great.
They have awesome happy hour deals and great specials.
2 pieces of pizza and a soda for $6. You cannot beat that.

The booths and televisions make this a perfect spot to watch the game.
Some of the best pizza I have had on the west side.

The worst dental experience of my life, twice! If I could give negative stars I would. Seriously, avoid this place like the plague.

I started going here about a year and a half ago. My old dentist is in Tarzana and I wanted somewhere close on the west side, huge mistake!

Both times I have been ignorant enough to go here for a cleaning I am bombarded with all these "extras" that the hygienist want me to buy. A better cleaning, a night guard. The list goes on and on. Let's keep in mind I have a top of the line PPO. I have never had to pay out of pocket for a dental visit, not even the few times I had fillings.

This last vist just put me over the edge. The appointment before was canceled by the office and it took me a while to reschedule. Once I had time to reschedule I was on hold for almost twenty minutes just to make the damn appointment. Really; how long does it take to start a computer and open a program? Needless to say, I was already annoyed at the incompetent front office employees.

I show up ten minutes early, per usual, for my two o'clock appointment. I am left waiting in the waiting room for over thirty minutes. Just as I was about to walk out the call my name, well their screwed up version of my name. Then I wait another ten minutes to get x-rays and finally comes my cleaning. Where the hygienist again tries to get me to pay seventy dollars extra for a more thorough cleaning. Ummm I don't think so. If my insurance does not cover it, I probably don't need it. To make matters worse, I watched her touch the inside of my mouth, grab my chart and then try and stick her dirty gloves back into my mouth. I don't think so. She gave me attitude when I asked her to change her gloves. My bad, I thought hygiene was commonsense in medical offices.

The "dentist" comes in does not speak a word to me, looks at the new x-rays says everything looks perfect. Great I am ready to go. Not so fast. The "dentist" and the hygienist begin to whisper back and forth. The hygienist ask me to sit back down in the seat, annoyed I comply. The "dentist" then blows air in a couple of different areas of my mouth says, "okay good" (In a Russian accent). I walk to the front desk to check out and I am told that with my insurance they should be able to fill my cavities for around $300.

Wait! What the hell just happened? I said, what cavities? The "dentist" comes out and grunts at me, (not a joke, he grunted) does not even take his mask off or pull out the x-rays and says, "You have three cavity. They need fix." He then proceeded to walk away.

Since this visit in October:
One of my molars that I had to tell the hygienist to stop picking at while she was "cleaning" has been incredibly sensitive. It hurts to bite down on anything hard, like chips or crunchy bread. I had a follow up appointment at my old dentist in Tarzana. What do you know, I do not actually have any cavities. To top things off I asked what I would have to pay if I did need fillings, oh that answer is zero.

Furthermore, about a year ago my boyfriend had a root canal done at this place, his tooth has been hurting him everyday since. This place is more than a joke. It's what horror films are made of.