I took my Prius for 15k service at 7am. They said it will probably take less than 90 minutes, but it was done in 45.
As for the price, it was pretty steep for an oil change, but I paid a premium for Dealer Service and maintenance of a hybrid vehicle.
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Comment from Hope W. of
Toyota Sunnyvale
10/6/2011« Hide
Jared,
I have read your review and I would like to thank you for sharing your experience with our dealership. We love to receive feedback from our great customers. We are very pleased to learn we exceeded your expectations. At Toyota Sunnyvale, making sure our customers are completely satisfied is our No. 1 goal. We strive for excellence and work hard to make sure our customers have a great experience. We are happy to have helped you. Once again, thank you for this positive review. We look forward to helping you again in the future.
Went there to change the oil in my '99 Sienna. Pretty sure it was less than 9 minutes... Also the guy that runs the place is very nice and professional. In and out for a very reasonable price.