Mallory "malcolli" C.'s Profile

Avoid this place. Walk past. Do not stop.  

My family and I decided to have a nice dinner before a show at the Hard Rock Hotel and Casino in Hollywood. My dad's first choice was a BBQ restaurant in the giant entertainment complex but that restaurant happened to be closed on Monday and Tuesday (what the heck?). So off to Tuscany Italian Bistro we went. Huge mistake.

My sister seemed to be the cursed one.  Despite being waited on by about 5 different servers, it took my sister three tries to get some lemon for her water after about 20 minutes had passed. They brought toasted bread to the table where there was also some oil and balsamic vinegar, but nothing else. A load of blah.

They were kind enough to warn us on the menu that patience would be necessary as our completely overpriced meals were cooked to order. It's a shame this was mostly a lie. After what felt like a 45 minute wait to get our food, the curses kept coming at my sister. She was served meat ravioli instead the cheese variety that she ordered. Dad wasn't spared from the evil wrath either as his lasagna had rock-solid hardened burned-on mozzarella topping that made an awful clinky noise when he tried to cut it with his knife, which he had little success completing. My sister was pleasantly surprised at first at how fast the new plate of cheese ravioli was delivered, only to be utterly disgusted at the frozen block of ricotta that was nestled inside the lukewarm ravioli noodles. A complaint to the manager yielded little compassion or offer to comp anything on the bill. The best he could offer was to "come see him the next time we come in..."  How bold of the impolite, rude and uncourteous manager to even think that we would set foot back in this restaurant ever again.