Category:
American (Traditional)
Categories:
Massage,
Massage Schools
Category:
Nail Salons
Category:
Donuts
Neighborhoods: Westside / Home Park, Georgia Tech
Category:
Pubs
Neighborhood: Westside / Home Park
Category:
Dermatologists
"Live, Love, Laugh"
Loading...
Review votes:
43 Useful, 8 Funny, and 4 Cool
Lawrenceville, GA
Yelping SinceJune 2010
Find Me In My HometownPensacola, FL
My Blog Or Website Why You Should Read My ReviewsBecause I like to try out new places
My Second Favorite Website The Last Great Book I ReadMary Higgins Clark "A Cry In the Night"
My First ConcertN'Sync
My Favorite MovieGhost
My Last Meal On EarthIce-Cream
Don't Tell Anyone Else But...I collect calligraphy pens
Current CrushOlivier Martinez from Unfaithful
So, let me start from the beginning. First off, the aesthetician/owner, Renata Nall, was not professional via email when I tried setting up an appointment. That should had set me off my first clue already. I had set my appointment for 5:30 PM and received no pre-confirmation phone call. On the day of the appointment, somebody from their office called, didn't introduced themselves, and just said straight out, "I don't know how to say this name nor read it, but does somebody have a facial here?" The lady took me by surprised and before answering, I questioned her back, "Is this PCA?" She confirmed that she was and I told her that I had a 5:30 PM facial. She asked if I can come in at 5:00 PM instead and since I want to give everybody a chance first, I went ahead and said yes.
Driving there was okay, but trying to find the darn building was frustrating because the numbers were hard to find. I finally found it after almost passing it. The building, which was more like a home, had a chiropracter's business name on it, but I thought I'd give it a try. Okay, so I'm going in a friendly man in scrubs greeted me and gave me forms to fill out. I finished filling out the forms 10 minutes before my appointment and Renata was at the counter. I'm still waiting and at 5:00 PM, Renata stated across the room, not even trying to get my attention with a maam or anything, "We're trying to wait for the machine to be turned on so it'll be just a few more minutes". I'm looking at her like, "Are you talking to me?" By now, it's 5:00 PM and if you are calling me to come in earlier than my appointment and I'm finished filling out my forms, then why are you just now turning on the machines? What machines? Not once did she introduced herself, said hello, or any type of greeting. By now, I was fuming
On a side note, the man was the only one dressed for the part because he does the infrared body wraps. As for the two ladies there, Renata, and I'm assuming the receptionist, did not dressed the part. Renata was in a body fitting spaghetti strap tank with low rider jeans showing all her tattoos and the receptionist was in a skin tight orange mini dress with loud high wedge shoes.
Renata finally called me into her so called "spa" room 10 minutes after my appointment, made me sit down and asked me questions from the form. Now, why didn't she do all of this while we were waiting for whatever machine it was to turn on? She told me to get on the bed and I was surprised that she didn't tell me to change or take off my top so that my dress won't get ruined from dripping water or creams. I laid on the bed and she didn't put on a headband or anything to block liquid from getting into my hair or hairlines.
Now here's the bad part...you would not believe this!!! Long story short because I'm so heated up that I know I'm giving too much details....she had the ORANGE DRESS RECEPTIONIST (who not once introduced herself because she was too busy talking about her daughter) DO MY FACIAL!!!! I almost cried!!! The girl had to stomp to Renata every few minutes to ask her if she's doing it right or if she's using the right cream. I had to dread through this for 1 1/2 hours!!! I thought I was coming to a professional, not a aesthetic school? What the heck? And this was supposed to be a $90 value? Everything the girl did, I could had done at home in the shower. All she did was put on a mask, steamed me, rub the mask off, used a wet towel to wipe it off, used some kind of instrument to rub gook off my face b/c that's their way of an extraction, and oh get this....she even put the mask all over my eyes, tearducts, and lips!!! I just had to ask her, "I thought the eyes were the most sensitive parts and you shouldn't touch it?" She claimed that it should go everywhere...can you imagine my disbelief with my whole experience there? After wiping everything off, toning my face, and moisturized it, I still had mask gook all up in my nose!
OMG...I could had just cried with the whole experience. I cannot believe that I had put myself through this for a measly Half-Off deal that was not worth it. I really hope that the inspectors or BBB people check out this business and make sure that these people have license. I really regret giving tip too, but that's just the type of person I am.
I WILL NEVER GO THERE AGAIN! Please, for all of you that bought the voucher deals, let it be a lost because you do not want them ruining your face or body. Throw away that money and go to a legitimate business. If Renata was more into helping my face instead of where I got my dress from, I wouldn't be making this bad review as it is.