Elizabeth N.'s Profile

Let me start off by saying that this review is strictly based off of service and atmosphere. We didn't bother stay to eat.

My family and I were on vacation in Arizona and my dad was starving for lunch and wanted food. We searched up some restaurants in the area and found Hiro's and thought we'd give it a chance. We walked in.. and the establishment gave me an uneasy vibe.. like I'm not welcome. Why? The first thing you see when you walk through the front door is a sign that blatantly states "We reserve the right to refuse service".. Okay... We went in anyway, immediately found two more signs that stated the same thing.. yeah.. got it! ... The rest of the restaurant's ambiance was dark, and the awkward server sat us towards the back.

My mom & sister decided they didn't want food and just wanted to sit there and wait for us to eat, while my  niece & nephew wanted to share a meal. The rest of us browsed the menu and was about to order.. but then we noticed the part of the menu that had "About Hiro's Ordering Policy".. [I took a picture of this] It had many "rules" on it, and I'm sharing the top three that prompted us to raise our eyebrows:
- "We charge a $2 seating charge for non-ordering patrons"
- "We charge a $2 plate charge for sharing orders"
- "Sharing will constitute full price on the rolls"
.. We chose to ignore the other absurd rules and asked our server if there was any way that we could still eat there without being charged the extra money for "sitting patrons", and that we're from out of town, and would leave if we would be charge for fees. The point is not that we were being charged a few extra dollars, the point is that we wanted to see how the employees would handle our request, and how their customer service is. The server looked at us confusingly, asked the manager, the manager walked back to our table saying that he wouldn't be able to waive the fees.

So we left. There were probably 15 empty tables there, 3 tables of customers, and us. I have no idea why they were extremely strict with their policy, but I will definitely say that I have no desire to return to that establishment again. We walked a few doors down and enjoyed our meal elsewhere!

We were browsing around the area looking for some Asian food at around 9:15pm on a weekday. Everything was pretty much already closed at this time.. But from across the way, we saw an "OPEN" sign for a Chinese restaurant and decided to hop on over to see what time they closed. Decided to go ahead and eat there, and the people who were working were very accommodating even right before closing time.

The service was good, the appetizer dumplings were good, the orange chicken that we shared was good. Overall good experience.

When we left, the group of family and friends of the restaurant who were dining there all said bye, and waved us farewell. It really made us feel like we were a part of the family!

Very satisfied that we stumbled across Sichuanese Cuisine that night. Can't wait to return again.

My experience at this Waffle House makes me sad because it's definitely not the Waffle House I know and love!

After a night out in Dallas, I wanted to take my out-of-town friend to Waffle House since I've been raving on for so long about how wonderful it is. None of us had a smartphone, so we just drove around until we found a Waffle house. This location seemed to be fine, and I thought-- WAFFLE HOUSE, where could I go wrong?

Well, the service was *meh*, the food came out cold, and hashbrowns were nowhere near crispy although we asked specifically for just that. AND depressingly, the CHOCOLATE MILK that I ordered came out in a kiddie carton-- granted, if they just poured the chocolate milk into a cup, I probably wouldn't have noticed a difference, however presentation does mean a lot.

STAY AWAY FROM THIS WAFFLE HOUSE LOCATION!

My friends rave about Pho Danh, and the lines for this place is always long. I don't really understand why..  I wouldn't say that the Pho here is the best, but it's definitely not the worst either. I've grown up with Pho, and to me this place is just average.

There's no appetizers on the menu, and since there's so much business, the menu is very straight to the point. When we went the last time, the service was just average as well.

If you're content with waiting in the long lines (that move fairly quickly) then give it a shot, if you'd rather be doing other stuff then give another restaurant in the HK4 area a try. Either way, it's all okay!

I enjoyed the donuts and sausage rolls here. They're your average mom & pop donut shop, with the regular selections at very reasonable prices.

I've frequented this place for a while now and I've never had a problem with their service. I thought the employees here were very friendly and helpful. If you're in need of a morning pick-me-up for co-workers, classmates, or even yourself, definitely stop-in and pick up some goodies to share!

Anytime I'm in the mood for donuts or feeling generous with co-workers and friends, I find myself at this donut shop. This is my default go-to!

A sweet family owns and runs this shop, they've got a good variety of donuts and of course pigs in blanket. All fairly priced, all quality donuts.

Oh Mike Anderson, I'm so glad we found you on YELP! Our group was driving through Louisiana (Baton Rouge route) and wanted a crawfish/oyster place. Oh yes, we hit the jackpot.

Our server was GREAT! He made conversation, cracked jokes, attentive and helping, and just happened to make all the right suggestions.

When we went there was a .35 cent special on Oysters, $12.45 for 3 lb of crawfish (and corn/potatoes) and it all tasted wonderful. I didn't think I'd find good oysters & crawfish this north of New Orleans!

The service was great and friendly, and the overall atmosphere was very nice. I really appreciated the decor of the restaurant and their wooden menu booklet was very neat. Hands down, would definitely return in a heart beat!

For the amount of money we're paying for this restaurant, I firmly don't believe that we got the best service as possible.

We came in and weren't sure where to go. There were people everywhere, and no hostess at what seemed to be the hostess table. We waited for a few minutes and at last, someone greeted us. We sat down and were greeted by an awkward server. We had two people in our party, so as regular, they removed the extra plates, cups, napkins, etc.. AS well as removing our napkins.. different..

After a few minutes, we ordered our entrees, and our server made it sound that him giving us a wedge salad was something special -- although it stated on the menu that our entrees come with wedge salads anyway.. thanks, guy.

While waiting for our appetizers, we drank all of our water, and it took us 10 minutes to get our water refilled-- and during that time, 3 servers walked by us with water pitchers without even acknowledging us. So we waited and waited, and after we were done with our appetizers, the complimentary bread came out and was brick hard -- it even had a nice drumming sound to it.

We complained to the manager, he treated us like kids, and tried to humor us by offering free desserts. We assured him that we just wanted to let him know about the bad service we were receiving, and he didn't really seem to care. Our dinner became a regular dining experience after that, but never will I return again. Horrible experience, and even called in a few days later to speak to the manager again about how angry we were with our experience, and again, he tried to humor us but offered nothing but hollow apologies.

1 Star added because the food was "okay".

AND SIDE NOTE: If I had known that Sullivan's and Del Frisco's were owned by the same people, I DEFINITELY wouldn't have dined here (my overall dinner at Del Frisco's a while back was a definite a 1-Star, and I noted this in a review for that restaurant).

Definitely would not come back. Bad Asian Food in Houston? I'm surprised.. but it DOES happen.

The restaurant was filled with people and I have no idea why. I went up to get the food and it all looked like normal Chinese buffet items, so nothing too out of the ordinary. Brought my dish back to the table.. tried the food.. and one by one disliked everything I tasted.

I ordered a water and it tasted really odd.. I ordered another water and said that my water tasted bad, got another.. and still, tasted really bad -- tap water at it's worst.

After my first plate's disappointment I went up and looked around again for more food, only to find nothing that I wanted to try or repeat. The meal was a free meal paid for by the organization and group I was with, but my friends and I agreed that we would have rather gone somewhere else and actually pay for a good or decent meal.

Stay away and go somewhere else to get REAL food.

The boyfriend and I were craving Italian food and had a coupon for a free appetizer with purchase of two entrees. That was enough to reel us in AND we wanted to try a new restaurant for the evening.

We got the calamari as an appetizer and it was "meh". The server gave us bread and butter and it tasted "meh". I ordered a sampler dish and agree with Nina C. that my dish consisted mainly of cheese and sauce and few of other things.. "Meh". The boyfriend ordered eggplant parmigiana and didn't really have anything good OR bad to say about his entree.

I probably wouldn't come back to dine here. Sure, they reeled me in with a coupon, but there was nothing that made me want to return.