Categories:
Nail Salons,
Hair Removal
Categories:
Tea Rooms,
Sandwiches
Neighborhood: SOMA
Categories:
Auto Glass Services,
Auto Repair
Neighborhood: SOMA
Categories:
Italian,
American (New)
Neighborhood: Embarcadero
Category:
Coffee & Tea
Neighborhood: Embarcadero
Categories:
Restaurants,
Bakeries
"Travel... Eat... Drink"
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Review votes:
788 Useful, 386 Funny, and 604 Cool
Cupertino, CA
Yelping SinceOctober 2007
Find Me InSome new restaurant or shop that I can Yelp later
My HometownDallas, Tx
My Second Favorite Website The Last Great Book I ReadToo many to count, but the last JD Robb and Laurell K Hamilton books were good
My Favorite MovieBlade Runner, Dune, Shinobi, House of Fury, Green Chair, Gross Point Blank,
Current CrushHow's a girl supposed to choose from all the yummy Asian men in the Bay Area?
I've been to Bella Nails 5-6 times, and while the pedicures can be nice if they're not trying to rush you through, manicures and massage are definitely lacking. The only time I've gone in for a manicure only, I felt rushed the entire time and my technician kept getting up every five minutes to help someone else or to get things she needed for my manicure, which you would think she would have gathered before she started.
But, what inspired this review was their "Reflexology" Massage. Basically, there was no reflexology or true massage. This place does a good job of a pedicure type of massage, usually a little stronger and longer than most places, but still just rubbing your feet and lower legs. Unfortunately, their version of reflexology is the same thing, but worse than what they've done with the pedicures.
I made an appt two days before for 30 minute foot massages, for my coworker and I, on our lunch hour. We arrived a few minutes early and they told us to have a seat while they setup. Then, someone walks by us and points towards the back and told us to go back and sit in our seats. Well, problem! We don't know where we're going; in the back is a hallway on the left, a room with 4 massage chairs (3 were occupied), a hallway to the right leading to treatment rooms and nail drying station. My coworker went to the front to ask the woman to show us where we're supposed to go, and she walks back and tells someone they have to get out of one of the massage chairs because they were for clients. We have a seat, then in comes my massage therapist and she puts a bowl of lukewarm water with a few silk rose petals thrown in at my feet, and has me put my feet in it, then offers water (I requested tea, instead) and a warm neck wrap; when she brings them, she reclines the back of the seat as soon as she hands me the tea and it's hard to sip the it and there is nowhere to set it, so I finally put it on the floor. Then my massage finally starts, although there is none of the "aroma" oils advertised, just some bottle of basic, unscented oil in what looks like a pretty tanning oil bottle (can we say bulk purchased oil poured into recycled bottles from their tanning bed business?). At first I thought the massage was going to be good, since the pressure started off in the right range for a good massage, but then almost immediately I noticed that that she spent too long on the front of my leg, essentially just rubbing tons of oil up and down my shin with her thumb pressing along the same line of skin the entire time. When she finally moved to my foot, she rubbed around the heel of my foot, down the arch, around the ball, then back down the arch, then pulled two toes; next another pass of the same, then back to my shin, finally moving on to the next leg and doing the same thing. At the end she went in the same pattern over both feet briefly, then back to the shins. In the end I spent $30 for a foot massage that was around 20 minutes of oil being rubbed into my shins and maybe 10 minutes spent rubbing oil (not massaging) on my feet and absolutely no time spent on my calves. When I went to pay, I couldn't even talk to the person at the front desk, she was too busy on the phone and she didn't say a word to me, just pointed at my credit card to make sure that was how I wanted to pay, then pointing at the cash and mouthed the word "change?" at me.
As bad as this "massage" was for me, I feel even worse that I recommended this place to my coworker, because it was even worse for her. When my massage started, no one came in to do hers. After she asked if someone was going to come in, the woman doing my massage acted a bit surprised and went to find someone. Was she planning on spending 30 minutes on my massage then moving to my coworker, with both of us just sitting around waiting? Then, she wasn't offered anything to drink or the neck wrap. When we talked afterward, her massage was pretty much the same as mine, worthless. I don't know about her, but my feet were feeling just as tired and sore when I left as when I arrived, the only difference being that my feet were so slick with oil that I was sliding around in my sandals.