kevin "Maverick" m.'s Profile

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• 
  6/5/2009

  I used them last year to move and it was great - 5 stars.  It cost around $650 for 3 people. This year we moved with them again and it was about $250 more. Granted I had a bed and dresser which I did not have last yr, but I did move all my electronics over to the new place myself so I probably had less stuff overall
  
  My problems with the service this time were:
  - It was supposed to be a 3 man crew, but it was only 2. 3 movers are $150/hr while 2 are $120/hr.  I would have rather had the extra mover for $30 more per hour since they would have been done faster
  
  -They arrive at 8:51 and were done at 1:50 and I got charged for 5.5 hrs. I that's 5 hrs. Granted, some people charge in 30 min increments so they could say they started at 8:30am, but they didn't even start moving stuff until like 9:15.
  
  -If it takes 5 solid hrs to move and I get charged for it, thats fine, but they would take some boxes down on a dolly then I wouldn't see them for like 15 mins. I mean I have an elevator. It's not like they were carrying the boxes down by hand. There just didn't seem to be a lot of hustle and it was their only move of the day.
  
  -They had no tools to take apart furniture that couldn't fit through the door.  I just assumed that if I hired someone to move then they would actually the furniture from one place to the next. Why is it my responsibility to take apart the bed? Plus I already had my tools packed. And how do you not have a wrench set? They had a set of hex-l wrenches and some pliers. So it took about an hour to get the bed apart. Most of that time, the guys were just standing around. I even had to go to the hardware store to buy the tools and took most of it apart myself.
  
  The movers were nice and nothing was damaged, but I felt screwed on the price. Next time I'd most likely try the other 5 star Irish moving company on yelp.

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